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Mercure Townsville

3.5 star property
Family-friendly 3.5-star hotel with outdoor pool

Choose dates to view prices

Photo gallery for Mercure Townsville

Outdoor pool, pool umbrellas, sun loungers
Meeting facility
Deluxe Bungalow, 2 Bedrooms
Exterior
Deluxe Bungalow, 2 Bedrooms

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
166 Woolcock Street, Currajong, QLD, 4812
  • Place, Townsville Museum and Historical Society
    ‪15 min walk‬
  • Place, Castle Hill
    ‪2 min drive‬
  • Place, Mater Hospital Pimlico
    ‪4 min drive‬
  • Airport, Townsville, QLD (TSV)
    ‪4 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(22 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

7.6 out of 10
Good
(9 reviews)
  • Lake view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Townsville

Currajong stay.Your stay at this Currajong hotel places you within 2 miles (3 km) of Townsville Museum and Historical Society and Castle Hill. National Trust Heritage Centre and Anderson Park Botanical Gardens are also within 2 miles (3 km).

What's nearby

  • Townsville Museum and Historical Society - 15 min walk - 1.3 km
  • National Trust Heritage Centre - 2 min drive - 2.2 km
  • Castle Hill - 2 min drive - 2.2 km
  • Anderson Park Botanical Gardens - 2 min drive - 2.6 km
  • Mater Hospital Pimlico - 4 min drive - 2.9 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 9 min drive

Restaurants

  • ‪Centenary Hotel - ‬3 min drive
  • ‪West End Hotel - ‬3 min drive
  • ‪KFC - ‬12 min walk
  • ‪Subway - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Mercure Townsville

Family-friendly 3.5-star hotel with outdoor pool
Mercure Townsville offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 7319 square feet (680 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Mercure Townsville. Self parking is free.

This 3.5-star Townsville hotel is smoke free.

  • 174 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 7319 sq ft of conference space
  • 680 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mercure Townsville offers 174 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 31 to 40 for adults and AUD 20 to 40 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No elevator
  • Roll-in shower (30 inches wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 31 to 40 for adults, and AUD 20 to 40 for children
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Mercure Townsville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities
The air conditioner wasn't as good as I thought it would be and the back door to the back patio was stuck, other than those two things it was a pleasant stay at Mercure.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracey

Stayed 4 nights in Sep 2025

10/10 Excellent

Glenis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room with friendly obliging staff. Great spot
Stayed 1 night in Oct 2025

10/10 Excellent

SOPHIE

Stayed 1 night in Oct 2025

8/10 Good

Vinodh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was good
Stayed 1 night in Oct 2025

10/10 Excellent

Marcella

Stayed 4 nights in Sep 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay here.
Stayed 2 nights in Aug 2025

4/10 Poor

Crystalle

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

8/10 Good

Anthony

Stayed 1 night in Jul 2025

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Kay

Liked: Amenities
Stayed 4 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

MARY

Stayed 1 night in Jul 2025

6/10 Okay

Mark

Business traveller
Disliked: Property conditions & facilities
Very spread out, more like a resort. Stairs to most rooms, toilet seat was yellow and very very old, made the whole bathroom seem dated. The whole place needs a full renovation, will definitely be going back to Palmer Street precinct and only use the Mercure as a last resort and I am an ALL Gold member.
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This property was advertised with photos of well appointed bathrooms. However in reality the showe0r was in an old style bath tub, not friendly to mature guests. Our room was on the second floor with only wooden stair access, not made clear in any photos or advertisement. The housekeeping staff were engaging & friendly but the reception staff gave no acknowledgement when guests pass reception desk either entering or departing premises unless directly approached. I felt that good money was paid for substandard accommodation. It was very disappointing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracey

Stayed 1 night in Jun 2025

2/10 Terrible

Hayley

Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Townsville.

Everything it needed to be for our stay.
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is lovely at the Mercure. Safe and friendly.
Stayed 1 night in Mar 2025

2/10 Terrible

Nadine

Stayed 3 nights in Apr 2025