Ratings based on 79 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 11, 2024 on Expedia
Our stay was great. The apartment was clean and modern. Very convenient to have a kitchenette and washing machine. The place is above a great bakery, several grocery stores and other restaurants nearby. A bus stop is right there as well. We thought it was a great value for what we got. Only problem was the check -in, we never received the key box code, but a staff member came out and got us the keys.
Comment from Hotel Management
Mar. 20, 2024 by Smaila, Hotel Management
Thank you so much for your feedback Kyle!Happy to hear you enjoyed the apartment! We are very sorry for this inconvenience, but I am glad we could sort it out quickly.Welcome back anytime!
by A traveller
Excellent stay in Tromso
Posted Mar. 10, 2024 on HotelsExcellent stay near Tromso centre. Easy to get to from the airport, bus stop barely 100m away. Property is in an excellent condition. Clean, spacious and fully equipped kitchen. Has a nice view of the Fjord and mountains.
Comment from Hotel Management
Mar. 20, 2024 by Smaila, Hotel Management
Thank you so much for you review Yadnik!We will no longer have this facility but we hope to welcome you to our other facility in Skaret sometime!
by A traveller
Posted Mar. 4, 2024 on Expedia
The construction works of the building near the apartment house are quite noisy. The pictures shown in the advertisement and its description do not really refer to this circumstance.
Comment from Hotel Management
Mar. 20, 2024 by Smaila, Hotel Management
Thank you for your review Laszlo, sorry to hear that the construction noise bothered you.Hope to welcome you back to our other facility in Skaret for a redeemed experience!
by A traveller
Good base for tromso sightseeing
Posted Feb. 28, 2024 on Hotelsapartment was in a good location central to most attractions. Communication was average as there were some difficulties during booking but during our stay it was clear what we needed to do and when. Central heating was an issue. You are not allowed to adjust it and it was too warm to sleep so we often had to leave the French doors open to cool the apartment down. No sugar for tea in the morning. And after a long day of exploring, the living area and sofa was not the comfiest to chill out on. And the beds were too soft! Besides that, the apartment is well equipped for a weeks stay. And the shower is great. Getting a midweek clean would be great too as the wet weather meant the apartment got dirty quickly. No luggage storage or late check out for those flying later in the day.
Comment from Hotel Management
Mar. 20, 2024 by Smaila, Hotel Management
Thank you so much for taking your time and leaving a review for your stay Lianne, we appreciate this very much.We will no longer have this facility, so we hope to be able to welcome you back to our other facility in Skaret for a redeemed experience!
by A traveller
Posted Feb. 20, 2024 on Expedia
Construction obstructing views, expected a quiet getaway with peaceful surroundings. Booked property in advance by several months, would have been nice to have an apartment with the balcony not facing the ULTRA bright construction site. Giant blinding lights right into apartment.
Loved the space overall. loved the location in town. loved the washing machine. loved the huge bathroom. loved the heated floors.
Comment from Hotel Management
Mar. 20, 2024 by Smaila, Hotel Management
Thank you for your feedback Dominic,we understand that it can be uncomfortable staying next to a construction site. This is not useful so we will no longer use that facility but you are welcome to book in our other facility in Skaret for a redeemed experience!
by A traveller
Lovely apartment, shame about the view
Posted Feb. 19, 2024 on HotelsLovely apartment in a good location in Tromsø. Key box and code system worked well as we were arriving late. Only downside is the view from our apartment was not as pictured on the website. Unfortunately there is construction work going on right outside which blocks most of the view so please be aware of this if you are expecting a spectacular view.
Comment from Hotel Management
Mar. 20, 2024 by Smaila, Hotel Management
Thank you for your review.We are sorry for the inconvenience the constructions site caused. You are welcome to book in our other facility in Skaret for a redeemed experience, as we will discontinue in Vervet.
by A traveller
Nice location. Needs improvement
Posted Feb. 17, 2024 on Hotels3 adults staying in a 2-bedroom but with only one key, despite requests to get a second.
Asked to remove trash at stay's end, but not provided with trash room key.
Glasses in kitchen were all chipped and unusable.
Apt very warm and not able to adjust temperature.
Comment from Hotel Management
Mar. 20, 2024 by Smaila, Hotel Management
Thank you for your review Patricia!Appreciate the honest feedback, we will look into this!
by A traveller
Posted Feb. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Smaila, Hotel Management
Thank you!
by A traveller
Posted Feb. 4, 2024 on Expedia
Beautiful place to stay, loved having a kitchen and washing machine. Very open about the works happening next door, however as we were up early most days it did not bother us :)
Comment from Hotel Management
Mar. 20, 2024 by Smaila, Hotel Management
Thank you so much for your review Sara!
by A traveller
Posted Jan. 5, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Emma, Hotel Management
Thank you kindly for leaving us the nice review, Peter. We highly appreciate it. Have a great day, and welcome back! Warm regards, Vander Apartments
