Ratings based on 313 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Mar. 3, 2024 by Mara Andrade, General Manager, Hotel Management
Thank you Joe for the nice evaluation :)
by A traveller
Posted Feb. 4, 2024 on Expedia
Truly the perfect experience. The hotel is quiet and peaceful. You can easily forget all your troubles and find some time for yourself. The food and staff were great to us and so very accommodating.
Thank you for making our trip from Canada perfect!
Comment from Hotel Management
Mar. 3, 2024 by Mara Andrade, General Manager, Hotel Management
Thank you for your heartwarming words! We're thrilled to hear that your stay was a perfect experience, and we're delighted to have provided a quiet and peaceful retreat. It's fantastic to know that our food and staff exceeded your expectations. We're honored to have been part of your trip from Canada. Come back soon!Warm regards,
by A traveller
Posted Jan. 28, 2024 on Expedia
Loved it
Comment from Hotel Management
Mar. 3, 2024 by Mara Andrade, General Manager, Hotel Management
Dear Andrea,Thank you for the nice evaluation :)
by A traveller
Posted Jan. 23, 2024 on Expedia
Comment from Hotel Management
Mar. 3, 2024 by Mara Andrade, General Manager, Hotel Management
Thank you for the nice rate John :)
by A traveller
Posted Jan. 16, 2024 on Expedia
Comment from Hotel Management
Mar. 3, 2024 by Mara Andrade, General Manager, Hotel Management
Thank you Jason for the nice evaluation :)
by A traveller
Posted Jan. 13, 2024 on Expedia
I reached out to concierge prior to arrival to see if accommodations can be made to make my husband feel celebrated for his birthday trip. They decorated the room with happy birthday balloons; it was honestly the best gesture I have ever experienced in all my travels. They went above and beyond when they didn't have to. Every concierge I encountered was helpful with anything we needed during our stay. We rented bicycles to get around town. Valet was always helpful in making sure we got our bicycles when we needed them. For those looking for a fun way to get around town, I highly recommend renting a bicycle. Turndown service with night time herbal tea was the perfect ending to the day. Restaurant had excellent ceviche as well.
Comment from Hotel Management
Mar. 3, 2024 by Mara Andrade, General Manager, Hotel Management
Dear Sarah,Thank you for sharing such a wonderful experience! We're thrilled to have played a part in making your husband's birthday special with the decorated room—it warms our hearts to know it was the best gesture in all your travels. Our concierge team takes pride in going above and beyond, and we're delighted to hear they were helpful throughout your stay. We're glad you enjoyed exploring the town on bicycles, and the turndown service with herbal tea provided the perfect ending to your day. We appreciate your recommendation and look forward to welcoming you back.Warm regards,
by A traveller from West Dundee
Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Mar. 3, 2024 by Mara Andrade, General Manager, Hotel Management
Thank you fot your nice evaluation :)
by A traveller
Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Mar. 3, 2024 by Mara Andrade, General Manager, Hotel Management
Thank you for the nice evaluation :)
by A traveller
Posted Dec. 20, 2023 on Expedia
Very nice.
by A traveller
Paradise
Posted Dec. 15, 2023 on HotelsExtraordinary place and staff.you are in a different, beautiful world and the attention the staff provides is seamless
