Ratings based on 470 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 5, 2024 on Expedia
Very beautiful and unique design Transportations : Unorganized transportation from Expedia at airport in Cancun I thought there would be a shuttle for form of transportation expecting us from the hotel or Expedia We had to spend 500 usd round trip from the airport and back to airport I wasn’t expecting it
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 4, 2024 on Expedia
1 out of 5
by A traveller

Posted Dec. 27, 2023 on Expedia
i had reservation for best room i did not get it first night and they send me around with excuses
3 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 25, 2023 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 17, 2023 on Expedia
5 out of 5
by A traveller

it’s an experience

Posted Dec. 15, 2023 on Hotels
I will definitely go there soon.
1 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 4, 2023 on Expedia
3 out of 5
by A traveller

Posted Dec. 4, 2023 on Expedia
Rooms are not what I thought , bathroom layout is terrible toilet and shower in one room water goes everywhere , over priced restaurants , and worst of all the room has very poor lighting. On a positive not beach was amazing . Best part of the stay
4 out of 5
by A traveller from Chicago

This traveller left a rating score only Posted Dec. 4, 2023 on Expedia
5 out of 5
by A traveller

Posted Dec. 1, 2023 on Expedia
Great place. Staff are amazing. Food was excellent.