Quality Inn & Suites New Hartford - Utica

2.5 star property
Enjoy the free WiFi at this New Hartford hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

Standard Room, 2 Double Beds, Non Smoking
Reception
Free daily continental breakfast
Suite, Non Smoking (2 Double beds, 1 Sofa Bed)
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, New Hartford Recreation Center
    ‪2 min drive‬
  • Place, Sangertown Square
    ‪2 min drive‬
  • Place, Utica College
    ‪3 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪21 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(50 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

New Hartford

In New Hartford .You'll find Utica College and Charles A Gaetano Stadium within 3 miles (5 km) of this hotel. Sangertown Square and New Hartford Recreation Center are also within 3 miles (5 km).

What's nearby

  • New Hartford Recreation Center - 2 min drive - 1.8 km
  • Sangertown Square - 2 min drive - 2.9 km
  • Utica College - 3 min drive - 2.9 km
  • Stanley Theater - 8 min drive - 6.5 km
  • Turning Stone Casino - 25 min drive - 38.0 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬4 min drive
  • ‪One Genny - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Enjoy the free WiFi at this New Hartford hotel
Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Game room or arcade
  • Garden
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel

New Hartford Hotel New Hartford

New Hartford Hotel Hotel New Hartford

Frequently asked questions

How close is Quality Inn & Suites New Hartford - Utica to the airport?

Quality Inn & Suites New Hartford - Utica is 14.9 mi (20-min drive) away from the Rome, NY (RME-Griffiss Intl.) airport, the closest popular airport to the property.

Does Quality Inn & Suites New Hartford - Utica have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites New Hartford - Utica.

Does Quality Inn & Suites New Hartford - Utica offer free breakfast?

Quality Inn & Suites New Hartford - Utica offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Inn & Suites New Hartford - Utica?

No, there is no casino at this hotel, but Vernon Downs Casino (19-min drive) is nearby.

What time is check-in at Quality Inn & Suites New Hartford - Utica?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Quality Inn & Suites New Hartford - Utica?

This hotel offers free self parking.

Does Quality Inn & Suites New Hartford - Utica have a pool?

Quality Inn & Suites New Hartford - Utica does not have a pool.

Does Quality Inn & Suites New Hartford - Utica have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites New Hartford - Utica to downtown New Hartford?

Quality Inn & Suites New Hartford - Utica is 0.8 mi away from New Hartford.

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 790 reviews
Rating 8 - Good. 213 out of 790 reviews
Rating 6 - Okay. 138 out of 790 reviews
Rating 4 - Poor. 74 out of 790 reviews
Rating 2 - Terrible. 95 out of 790 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

anthony

Stayed 1 night in Apr 2026

10/10 Excellent

Ann C, Poughkeepsie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was gracious, efficient and helpful. Breakfast was excellent.
Stayed 2 nights in Feb 2026

8/10 Good

Trenton

Stayed 3 nights in Feb 2026

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
Perfect place to stay on a budget. Breakfast was pretty limited but the room was clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service
Room was clean and area was quiet. Nice no frills hotel for the price!
Stayed 1 night in Feb 2026

2/10 Terrible

Edly

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is significantly dated and quite expensive for the quality of the rooms. The front desk staff were pleasant and friendly; however, I do not have any interest in returning.
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and ready for us to spend a night
Stayed 1 night in Jan 2026

8/10 Good

Daelynn

Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Checkin was great. Pleasant person at check-in desk. Room was clean, beds were very comfortable. Breakfast was great!
Stayed 1 night in Jan 2026

10/10 Excellent

Jing Ping

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. We’ll come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Kelvin

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here before the room has always been very comfortable and very clean. The staff members are accomplished, and accommodating, without being intrusive. The manager is very kind and helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
always clean, convenient for my business visits. Staff is very friendly and helpful.
Stayed 1 night in Jan 2026

8/10 Good

CYNTHIA

Liked: Property conditions & facilities
The rooms where clean the staff was very friendly. The breakfast was hot and good everything was great time there.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fabulous
Stayed 1 night in Dec 2025

6/10 Okay

Walter

Disliked: Amenities
The room heater never shut off the whole night even at the lowest temperature of 61 degrees. The bathroom was the size of a closet.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, hotel was spotless. Parking was great, staff were amazing.
Stayed 2 nights in Dec 2025

4/10 Poor

Najala

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked into my room, the sheets smelled as if they were not fresh and clean. The bathtub plugged when I fook a shower, the water pressure was terrible. The bathtub looked disgusting. I had to clean it before I could shower.
Stayed 3 nights in Dec 2025

8/10 Good

Juan C

Stayed 2 nights in Dec 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Dec 2025

8/10 Good

erica

Stayed 2 nights in Dec 2025

2/10 Terrible

Raymond

Business traveller
It was the worst free breakfast I have ever had
Stayed 1 night in Dec 2025

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 2 nights in Dec 2025