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Quality Inn & Suites New Hartford - Utica

2.5 star property
Enjoy the free WiFi at this New Hartford hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Free daily continental breakfast
Reception
Standard Room, 2 Double Beds, Non Smoking
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, New Hartford Recreation Center
    ‪6 min walk‬
  • Place, Utica College
    ‪2 min drive‬
  • Place, Sangertown Square
    ‪2 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

New Hartford

In New Hartford .You'll be within half a mile (1 km) of New Hartford Recreation Center and 2 miles (3 km) of Utica College with a stay here. Charles A Gaetano Stadium and Sangertown Square are also within 3 miles (5 km).

What's nearby

  • New Hartford Recreation Center - 6 min walk - 0.6 km
  • Utica College - 2 min drive - 2.9 km
  • Sangertown Square - 2 min drive - 2.9 km
  • Stanley Theater - 5 min drive - 6.5 km
  • Turning Stone Casino - 19 min drive - 36.3 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪The Beer Hub - ‬3 min drive
  • ‪Raspberries - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Pizza Boys - ‬2 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Enjoy the free WiFi at this New Hartford hotel
Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Game room or arcade
  • Garden
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Similar properties

Breakfast area
Days Inn by Wyndham Utica
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 1,000 reviews
The price is CA $140
CA $159 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Days Inn by Wyndham Utica

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 228 out of 700 reviews
Rating 8 - Good. 190 out of 700 reviews
Rating 6 - Okay. 127 out of 700 reviews
Rating 4 - Poor. 69 out of 700 reviews
Rating 2 - Terrible. 86 out of 700 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and rooms were great. We were in a room near an exit and every time someone opened the door, it made a loud whistle. Pretty annoying but other than that, great room and price.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were so very pleasant and helpful from check in to checkout-- quick efficient helpful and patient with any questions we had. The young woman at the breakfast offering was beyond helpful as I was confused with the waffle maker -- she could se my confusion and rushed right over and did it for me-- as well as the woman waiting after me-- she did hers also -- she was busying about and helping and making sure all was well -- special kudos to her-- I'm so sorry I don't have her name -- it was the morning of the 26th about 8:30 AM?? All was great -- thank you so much
Stayed 1 night in Sep 2025

2/10 Terrible

Jeremy

Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
There is really nothing nearby
Stayed 1 night in Sep 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2025

4/10 Poor

Dawn

Travelled with family
Disliked: Cleanliness, amenities
Carpeting in halls smells , not a good impression
Stayed 2 nights in Sep 2025

2/10 Terrible

CL

Disliked: Cleanliness, amenities, property conditions & facilities
The person at check in was friendly and polite. He also offered to help me with the tv because he said it was complicated. My room was what was once 2 rooms, I think in the old Rodeway motel. It was big, and was a suite. I used the bathroom and started looking around-I saw that Iit wasn’t very clean. Then I noticed stuff on the floor of the room, and it obviously hadn’t been swept or mopped. My room was on street level, and had been renovated, but I didn’t feel secure, and the area was sketchy. I took all of my things out of the room, and left. Even though it cost me a one night charge, I went with my gut, which told me “nope”.
Stayed 1 night in Sep 2025

8/10 Good

monty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Penni

Stayed 1 night in Sep 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it

A total slum - seriously! No elevator. The room is nasty. the furniture is decrepit and falling apart. I was afraid to sit on the sofa because it's filthy. Had to stay the night because it was late & had children with me. Went down for breakfast and we were locked out of the room - so had to go back up & down stairs. Parking lot & outdoor area feel unsafe.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Lydia

Travelled with family
Liked: Staff & service
Comfortable bed with fridge and microwave. New hairdryer and bathroom mirror. Some dust bunnies on the walls, thin towels with stains . Very loud from neighboring rooms/slamming doors in the middle of the night.
Stayed 2 nights in Sep 2025

6/10 Okay

Valerie, Maywood

Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls, heard dog barking and load tv or conversations late at night.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Stayed 3 nights in Sep 2025

8/10 Good

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fair
Stayed 2 nights in Sep 2025

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is only average, the breakfast is very limited and the amenities are below expectations. If I had to do it again I would spend a few more dollars and book a better property.
Stayed 3 nights in Sep 2025

8/10 Good

Brennan

Liked: Cleanliness, amenities
Its all good
Stayed 2 nights in Sep 2025

2/10 Terrible

Krysten

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend, the manager was very rude. Told us we could not stay here with our kids. Weird symbols on some of the doors in red- as a woman with kids this was a red flag. Sounded like an exorcist was happening in one of the rooms. Manager did not seem worried at all. Beds are on metal frames, smelt like cheap purple fabuloso. Which to me they’re just trying to make it smell like it’s clean rather than taking the time to properly clean
Stayed 1 night in Sep 2025

2/10 Terrible

Courtney

Stayed 1 night in Sep 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

richard

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good for the money

Older well kept hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really economical hotel with conscientious staff.

Very thoughtful manager and staff actively seeking input on how to improve environment.
Stayed 3 nights in Sep 2025