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DoubleTree by Hilton Hotel Syracuse

4.0 star property
Enjoy the indoor pool at this 4-star East Syracuse hotel

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Photo gallery for DoubleTree by Hilton Hotel Syracuse

Reception
Reception
Meeting facility
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6301 Route 298, East Syracuse, NY, 13057
  • Place, AMF Syracuse Lanes
    ‪4 min drive‬
  • Place, Old Erie Canal Historic State Park
    ‪5 min drive‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(13 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

7.0 out of 10
Good
(12 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

2 Double Beds with Balcony, Non-Smoking

  • Sleeps 4

Room With 2 Double Beds-Non Smoking

  • Sleeps 4

Guest Room With 2 Double Beds And Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 4

King Room with Balcony-Non-Smoking

  • Sleeps 3

Mobility/hearing Access King Room with Tub

  • Sleeps 3

Mobility/hearing Access Two Double Room with Bathtub

  • Sleeps 4

Mobility/hearing Access Two Double Room with Roll in Shower

  • Sleeps 4

Mobility Access Two Double Room with Roll in Shower

  • Sleeps 4

Mobility/hearing Access King Room with Roll in Shower

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(49 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Parking included
  • Free WiFi
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4.2 out of 5, Very good, 752 reviews
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CA $186 total
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About the area

East Syracuse

Close to airport.Within 6 miles (10 km) of this hotel, you'll find Syracuse University and Destiny USA. Erie Canal Museum is within 6 miles (10 km) and The Oncenter is within 9 miles (15 km).

What's nearby

  • AMF Syracuse Lanes - 4 min drive - 7.2 km
  • Old Erie Canal Historic State Park - 5 min drive - 10.0 km
  • Le Moyne College - 7 min drive - 5.3 km
  • Destiny USA - 7 min drive - 12.2 km
  • NBT Bank Stadium - 7 min drive - 12.2 km

Getting around

  • Syracuse Regional Transportation Center - 14 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪John & Sons Fly Road Market - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Cardinal Health - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Enjoy the indoor pool at this 4-star East Syracuse hotel
DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

  • 250 guestrooms or units
  • 7 levels
  • 16006 sq ft of conference space
  • 1487 sq m of conference space
  • Built in 1977
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This East Syracuse hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Hilton Garden Inn Syracuse
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,002 reviews
The price is CA $152
CA $177 total
includes taxes & fees
Feb 15 - Feb 16
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 179 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Matt, WASHINGTON

Stayed 2 nights in Nov 2025

10/10 Excellent

Zechariah

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff is amazing!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Tricia

.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamika

Liked: Cleanliness, amenities, property conditions & facilities
The best ever
Stayed 2 nights in Nov 2025

8/10 Good

MARILOU

Liked: Cleanliness, property conditions & facilities
Our stay was very comfortable. Staff is very helpful and friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Liked: Property conditions & facilities
The property was nice. The front desk person was not super personable
Stayed 1 night in Nov 2025

10/10 Excellent

Elizbeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bien. La mujer de recepción. Tiene que ser poco más amable
Stayed 1 night in Nov 2025

8/10 Good

shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Business traveller
Liked: Cleanliness, staff & service, amenities
I think the rooms need to be updated other than that it was good
Stayed 1 night in Nov 2025

8/10 Good

zhen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
little bit old
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities
Clean room/cookie/towels/coffee 😄
Stayed 1 night in Nov 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean very freindly people working their.
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Colleen

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Facilities are nice but very difficult to roll suitcases on carpeting in hallways. Would be nice to be able to just call front desk and ask for assistance rather than insisting on digital connection.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Room was large, clean, and neat; had everything you would need. Heating worked well and pillows were great. Would come back for the comfortable bed and warm cookies any time!
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel...no complaints
Stayed 1 night in Oct 2025

6/10 Okay

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful. Maintenance had to adjust fridge and was friendly. The only thing I was surprised about was checking in - person in front of me was offered cookies and I was basically handed my room key.
Stayed 1 night in Oct 2025

10/10 Excellent

Ahmed

Stayed 1 night in Oct 2025

8/10 Good

Veronica

Travelled with partner
Liked: Amenities, property conditions & facilities
Breakfast not included.
Stayed 1 night in Oct 2025

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast not included. Atmosphere was that of business, rather than tourist, hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Irina

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
3 star at best. Property was good looking, and in a safe area; however, my room was not that great looking. Limited towels, no blankets, fan in the bathroom wasn't working, shower curtain was absolutely discussing and tub wasn't draining at all. Also, temp in the room wasn't individually regulated. Fan was setup and blowing non stop all night… it was noisy and I couldn’t sleep. It was also way too cold without any ability to adj temp! I ended up putting flannel shirt and fleece pants i wore during my travel bcuz it was absolutely freezing. King size wasn't that much of a use either… since the only blanket in the room was really thin and I was freezing, I ended up folding blanket that was more like a sheet in half to make it thicker which left me with comfort of a twin bed. General facilities of the property look really really nice; however, my room was just crap. Giving it 3 stars would be a huge stretch.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful with check in and shuttle service.
Stayed 1 night in Oct 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Stayed 2 nights in Oct 2025