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DoubleTree by Hilton Hotel Syracuse

Property class: 4
Enjoy the indoor pool at this 4-star East Syracuse hotel

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Syracuse

A modern lobby with a reception desk, seating area, and a large aquarium.
A large indoor swimming pool with clear blue water, surrounded by lounge chairs and potted plants.
A modern interior with a fire feature on a pebble-lined surface, contemporary furniture, and a high ceiling with hanging lights.
A modern lobby with a central fire feature, seating areas, and a glass partition.
A hotel with a rooftop pool, multiple balconies, and a well-lit facade.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6301 Route 298, East Syracuse, NY, 13057
  • Place, Old Erie Canal Historic State Park
    ‪7 min drive‬
  • Place, Green Lakes State Park
    ‪10 min drive‬
  • Place, Destiny USA
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Room, 1 King Bed

8.8 out of 10
Excellent
(42 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Accessible (Mobility and Hearing)

A hotel room with two beds, a desk, a TV, and a chair.

Room, 2 Double Beds, Accessible (Mobility and Hearing)

7.4 out of 10
Good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony

A hotel room with a large bed, a chair, a desk, and a television.

Room, 1 King Bed, Balcony

7.8 out of 10
Good
(17 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Balcony

A hotel room with two beds, a desk, a TV, and a chair.

Room, 2 Double Beds, Balcony

7.0 out of 10
Good
(12 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility and Hearing)

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Room, 1 King Bed, Accessible (Mobility and Hearing)

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility and Hearing)

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Room, 1 King Bed, Accessible (Mobility and Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Accessible (Mobility and Hearing)

A hotel room with two beds, a desk, a TV, and a chair.

Room, 2 Double Beds, Accessible (Mobility and Hearing)

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Mobility Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings.

Room, 2 Double Beds, Mobility Accessible

8.8 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Mobility Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings.

Room, 2 Double Beds, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a chair.

Room, 2 Double Beds

8.6 out of 10
Excellent
(56 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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  • Pool
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About the area

East Syracuse

Close to airport.Within 6 miles (10 km) of this hotel, you'll find Syracuse University and Destiny USA. Erie Canal Museum is within 6 miles (10 km) and The Oncenter is within 9 miles (15 km).

What's nearby

  • Old Erie Canal Historic State Park - 7 min drive - 7.5 km
  • Le Moyne College - 10 min drive - 9.4 km
  • Green Lakes State Park - 10 min drive - 10.1 km
  • Destiny USA - 12 min drive - 15.1 km
  • Syracuse University - 13 min drive - 16.8 km

Getting around

  • Syracuse Regional Transportation Center - 14 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪John & Sons Fly Road Market - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Yummy Thai - ‬2 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Enjoy the indoor pool at this 4-star East Syracuse hotel
DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

  • 250 guestrooms or units
  • 7 levels
  • 16006 sq ft of conference space
  • 1487 sq m of conference space
  • Built in 1977
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This East Syracuse hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Breakfast included
  • Pet friendly
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

How close is DoubleTree by Hilton Hotel Syracuse to the airport?

DoubleTree by Hilton Hotel Syracuse is 8.9 mi (12-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on Nov 22, 2026 start from CA $182, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Syracuse have an airport shuttle?

DoubleTree by Hilton Hotel Syracuse offers a free airport shuttle, available from 6 AM to 11 PM on request.

How close is DoubleTree by Hilton Hotel Syracuse to the beach?

This hotel is 8.2 mi (22-min drive) from Green Lakes Beach and 14.5 mi (25-min drive) from Valentines Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton Hotel Syracuse offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Hotel Syracuse, but cooked-to-order breakfast is offered for a fee of between USD 5 and 17.95 for adults, USD 5 and 12.95 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at DoubleTree by Hilton Hotel Syracuse?

No, there is no casino at this hotel, but Point Place Casino (14-min drive) and YBR Casino & Sports Book (18-min drive) are nearby.

What time is check-in at DoubleTree by Hilton Hotel Syracuse?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Hotel Syracuse?

This hotel offers free self parking.

Does DoubleTree by Hilton Hotel Syracuse have a pool?

DoubleTree by Hilton Hotel Syracuse features an indoor pool.

Does DoubleTree by Hilton Hotel Syracuse have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Syracuse to downtown East Syracuse?

DoubleTree by Hilton Hotel Syracuse is 1.6 mi away from East Syracuse.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner at the restaurant, friendly wonderful staff.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms for a good price and close to the airport!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay , I will be a repeat visitor in the near future
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and food!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities
Paid $350 for the room, price was inflated due to the R and B tour. Overpriced, hotel was underwhelming and not the cleanest
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff was fantastic.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great, room was clean, good experience during a busy graduation weekend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the front desk staff were very helpful
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, lots of parking, easy access
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick to book, easy check in and a very clean quiet room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was sensational
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was older but well maintained.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was clean and smelled fresh, the staff was amazing from check in to check out.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Breakfast buffet fantastic! Staff very friendly all around.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful- room was clean. Great stay!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
I had higher expectations during my week-long stay at Doubletree.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arin was very helpful in arranging our airport transfers.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was exceptional. Pool is lovely and a comfortable temperature (not too cold!) - just note it is open 9am-9pm.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several people had dogs with them, so definitely pet friendly. Nice hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Loved the pool.
Stayed 2 nights in Mar 2026

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