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Best Western Liverpool-Syracuse Inn & Suites

2.5 star property
Hotel near St. Joseph’s Health Amphitheater at Lakeview in Liverpool

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Photo gallery for Best Western Liverpool-Syracuse Inn & Suites

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lobby
Exterior
Lobby
Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Destiny USA
    ‪4 min drive‬
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪10 min drive‬
  • New York State Fairgrounds
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Mini-refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Mini-refrigerator

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Mini-refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

About the area

Liverpool

Close to airport.Within 6 miles (10 km) of this hotel, you'll find Destiny USA and Armory Square. Landmark Theatre and The Oncenter are also within 6 miles (10 km).

What's nearby

  • Destiny USA - 4 min drive - 5.8 km
  • Armory Square - 7 min drive - 9.7 km
  • JMA Wireless Dome - 9 min drive - 11.1 km
  • St. Joseph’s Health Amphitheater at Lakeview - 10 min drive - 14.4 km
  • New York State Fairgrounds - 10 min drive - 12.2 km

Getting around

  • Syracuse Regional Transportation Center - 6 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬3 min drive
  • ‪Denny's - ‬3 min drive
  • ‪Tully's Good Times - ‬3 min drive
  • ‪KFC - ‬10 min walk
  • ‪Heid's of Liverpool - ‬3 min drive

About this property

Best Western Liverpool-Syracuse Inn & Suites

Hotel near St. Joseph’s Health Amphitheater at Lakeview in Liverpool
Best Western Liverpool-Syracuse Inn & Suites offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. Best Western Liverpool-Syracuse Inn & Suites also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Liverpool hotel is smoke free.

  • 61 guestrooms or units
  • 2 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • ATM
  • No smoking on site
Best Western Liverpool-Syracuse Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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The price is CA $150
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Property amenities

Family friendly

  • Children's books
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • No elevator
  • Roll-in shower (48 inches wide)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Liverpool
Best Western Plus Grace
Best Western Plus Grace Inn
Best Western Plus Liverpool
Best Western Plus Liverpool Grace
Best Western Plus Liverpool Grace Inn
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Best Western Plus Liverpool Syracuse Inn
Best Western Plus Syracuse Inn
Best Western Plus Liverpool Syracuse
Best Western Plus Syracuse
Best Western Plus Liverpool Grace Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Liverpool Syracuse & Suites
Best Western Liverpool Syracuse Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Best Western Liverpool-Syracuse Inn & Suites Hotel
Best Western Liverpool-Syracuse Inn & Suites Liverpool
Best Western Liverpool-Syracuse Inn & Suites Hotel Liverpool

Best Western Liverpool-Syracuse Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 234 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 197 out of 1003 reviews
Rating 4 - Poor. 161 out of 1003 reviews
Rating 2 - Terrible. 180 out of 1003 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jillienne

Travelled with partner
Disliked: Amenities
We booked for the hot tub & it wasn't working, but we weren't advised when I specifically asked about the tub! We had hair stuck to the bathroom floor. there was a big rip in a chair & our room STUNK badly like perfume.
Stayed 1 night in Mar 2025

10/10 Excellent

Shawntrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Matheu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Mary Jane

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beds were comfy. There was no microwave ( was supposed to be in the suite). No towels for the pool, or any extra for the room, dispite not being very busy.
Stayed 1 night in Feb 2025

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Donna

Did not stay the night and couldn’t get a retund. Did not want to go to the USA considering all the unrest there. We don’t feel safe.
Stayed 1 night in Feb 2025

6/10 Okay

Chelsea

Stayed 2 nights in Feb 2025

2/10 Terrible

Allyssa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, only thing that could have been better, they were seemingly out of towels all weekend and the bed was very hard
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and in nice condition, nothing really to complain about. It was a very nice stay.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Alexis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Third stay here. Could be a little cleaner but always does good at a decent price for a one night stay
Stayed 1 night in Jan 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased

I always do a little cleaning when I arrive and I was pleased with how the clean the room already was. The hot water didn’t work one of the mornings but it was fixed by a decent time. The hot tub was really nice and relaxing. We had a comfortable stay and the staff was great.
Stayed 2 nights in Feb 2025

4/10 Poor

Dominic

Business traveller
Disliked: Room comfort

No hot water

No hot water in the shower.
Stayed 1 night in Feb 2025

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth Room was according to our specifications but was not very clean Hallways smelled like marijuana smoke, if this is a non smoking property, management and enforcement of that policy is very poor. Breakfast was adequate but not appetizing Lemon water in the main lobby was milky looking and clearly the fresh lemons had been left fermenting there for several days Our room’s heating and cooling system let out a loud squealing noise that was unbearable. There was no bedding available within the room for the pull out couch The pull out couch mattress was not comfortable The wifi password resulted in an error code One of the two tvs didn’t work Concerns voiced to front desk staff, alternative room requested as the squealing sound from the heat system was intolerable for sleep Only alternative room available was a king when my family needed 2 queens and the pull out. The alternative suggestion was to take the king room and we all sleep on several roll away cots within that room to accommodate our needs. Front desk said regarding the concerns, management would be in in the morning and could help us then. Mgmt did not contact us. We opted to stay in the 2 queen bed room and try to ignore the fan squealing; as the multiple cots in a king room suggestion was not helpful. After a couple hours we had to turn the unit off and sleep without heating just so we could get to sleep. The room temperature upon waking was 62 due to being unable to use the heating.
Stayed 1 night in Jan 2025

4/10 Poor

Brandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Felicia

Disliked: Staff & service
I didnt stay and they took the money off my card before check in. I cant get a refund i only did a reservation and sister was gonna pay when checked in,but she stayed somewhere else.
Stayed 1 night in Jan 2025

10/10 Excellent

Felicia

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wished bfest didn't end so soon
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and clean

Super friendly staff and clean facility!
Sky approves!
Stayed 1 night in Jan 2025

4/10 Poor

Amber

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was a little disappointed, advertised a hot tub but when we got there was out of order, and unfortunately we had to change rooms due to maintenance not fixing toliet before we entered was a little disappointing unfortunately.
Stayed 1 night in Nov 2024

8/10 Good

George

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025