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Surestay Plus by Best Western Syracuse Airport Htl

2.5 star property
Enjoy the free airport shuttle at this North Syracuse property

Choose dates to view prices

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
900 Colonel Eileen Collins Boulevard, North Syracuse, NY, 13212
  • Place, Hopkins Road County Park
    ‪5 min drive‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Onondaga Lake Park
    ‪7 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min walk‬

Room options

About the area

North Syracuse

Near the airport.You'll be within 3 miles (5 km) of North Medical Family Practice and 6 miles (10 km) of AMF Syracuse Lanes with a stay here. Hopkins Road County Park and The Fun Junction are also within 6 miles (10 km).

What's nearby

  • Hopkins Road County Park - 5 min drive - 6.2 km
  • AMF Syracuse Lanes - 5 min drive - 5.1 km
  • Lake Onondaga - 6 min drive - 9.0 km
  • Destiny USA - 7 min drive - 9.4 km
  • Onondaga Lake Park - 7 min drive - 9.4 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 1 min drive

Restaurants

  • ‪7 Brew Coffee - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Dunkin' - ‬7 min walk

About this property

Surestay Plus by Best Western Syracuse Airport Htl

Enjoy the free airport shuttle at this North Syracuse property
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this property measures 1399 square feet (130 square meters) and includes a conference center. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at Surestay Plus by Best Western Syracuse Airport Htl. A roundtrip airport shuttle is free (available 24 hours).

This North Syracuse property is smoke free.

  • 95 guestrooms or units
  • 2 levels
  • 1399 sq ft of conference space
  • 130 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Dining venue
Surestay Plus by Best Western Syracuse Airport Htl offers 95 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Syracuse property provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
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  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 3,152 reviews
The price is CA $107
CA $123 total
includes taxes & fees
Jun 28 - Jun 29
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Extended parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

BEST WESTERN Syracuse Airport
BEST WESTERN Syracuse Airport Inn
Syracuse Airport BEST WESTERN
Syracuse Airport Inn
SureStay Plus Hotel Best Western Syracuse Airport
SureStay Plus Best Western Syracuse Airport
SureStay Best Syracuse
Surestay Plus By Syracuse Htl
Surestay Plus Hotel by Best W. Syracuse Airport
SureStay Plus Hotel by Best Western Syracuse Airport
Surestay Plus by Best Western Syracuse Airport Htl Property

Frequently asked questions

How close is Surestay Plus by Best Western Syracuse Airport Htl to the airport?

Surestay Plus by Best Western Syracuse Airport Htl is 0.4 mi (1-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

Does Surestay Plus by Best Western Syracuse Airport Htl have an airport shuttle?

Surestay Plus by Best Western Syracuse Airport Htl offers a free airport shuttle, available 24 hours a day, on request.

How close is Surestay Plus by Best Western Syracuse Airport Htl to the beach?

This property is 10.7 mi (18-min drive) from Valentines Beach and 11.4 mi (16-min drive) from Oneida Shores. Don't forget your sunscreen!

Does Surestay Plus by Best Western Syracuse Airport Htl offer free breakfast?

Surestay Plus by Best Western Syracuse Airport Htl offers free buffet breakfast every day from 5 AM to 10 AM.

Is there a casino at Surestay Plus by Best Western Syracuse Airport Htl?

No, there is no casino at this property, but Point Place Casino (19-min drive) and YBR Casino & Sports Book (28-min drive) are nearby.

What time is check-in at Surestay Plus by Best Western Syracuse Airport Htl?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Surestay Plus by Best Western Syracuse Airport Htl?

Free parking is not available at this property. Extended parking is available for a fee.

Does Surestay Plus by Best Western Syracuse Airport Htl have a pool?

Surestay Plus by Best Western Syracuse Airport Htl features a seasonal outdoor pool.

Does Surestay Plus by Best Western Syracuse Airport Htl have a restaurant?

Yes, there is a restaurant on site.

Does Surestay Plus by Best Western Syracuse Airport Htl have a spa?

There are no spa services available at this property.

How close is Surestay Plus by Best Western Syracuse Airport Htl to downtown North Syracuse?

Surestay Plus by Best Western Syracuse Airport Htl is 1.6 mi away from North Syracuse.

Surestay Plus by Best Western Syracuse Airport Htl Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 244 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness
It is very close to the airport and easy to get to. The staff was very eager to help us in every way. They were pleasant and made sure everything was good
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The close location to the airport and convenient shuttle service. The mattress in the room I had was in need of replacement. Lumpy and saggy.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
The property is old and needs to be refreshed. Everything was there and working
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff and the convience to Hancock Airport
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant exoerience checking in. The 2 girls were very smiley and welcoming.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't find anything particularly unique, but the staff was very friendly and the room was clean.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to get to the airport. The staff were very friendly, especially the man stocking the breakfast station and driving the airport shuttle.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Did NOT like the claim of “free parking” and then getting stuck with a $60 bill to leave my car for the week. You need to fix that. Very dissatisfied with that, and I wonder how many others have fallen into that trap.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Stefanie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff and food, close to airport, ugly rooms

The staff was great and the hotel is so close to Syracuse airport! The only issue was how ugly the rooms were. Breakfast was great too!
Stayed 1 night in Jan 2020
Verified

8/10 Good

Lynne

Liked: Cleanliness, staff & service, amenities
Airport is very close. Downtown Syracuse about 10 minutes away. Parking is easy. Staff were all very friendly. Restaurant in-house and the Food was good. Breakfast was hot--eggs & meat and Waffle iron with cereal & tasty breads. Not as new or as fancy as recently-built hotels, but it was clean & spacious.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the sound from the room next to us was very loud I could hear the snoring threw the wall
Stayed 1 night in Jan 2020
Verified

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the cost. Great food and friendly staff!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room! Good food in the restaurant and good breakfast
Stayed 1 night in Jan 2020
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling

Convenient for an early morning flight!
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

1980s time travel

Time travel to the 80s. Not updated and dingy. Everything smelled like chlorine even though it was dead of winter. Parking cost as much as the airport. Rooms very small. Room could be 90° or 50°. Heard everything noise. Staff nice. Next door to airport for quick popover for an early flight.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Convenient and friendly . Restaurant is excellent. Room clean but dated. Would definitely use them again.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the proximity to the airport.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hi Scott, my name is Hugh Brazee and I stayed at your hotel on Friday night January 3rd, I want to make some complaints about your hotel and would like to have my money refunded. First complaint is that I never slept a single minute due to the fact that thethat the room next to me in 121 was noisy all night, the tv was loud, they were swearing like crazy,yelling, people coming and going allnight long. Second complaint was that the ac unit did not work as it kept shutting down. The rugs in the hotel were old and filthy. IfI do not hear back I will be contacting Orbitz and let them know that your hotel should be removed from their site as a place to stay. I will also contact my bank to have the charges removed. I must say it was the worst hotel I ever stayed in.I hope to hear backfrom you tomorrow,if not I will follow up and submit my complaint to Orbitz.i would like my money refunded
Stayed 1 night in Jan 2020
Verified

6/10 Okay

David L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didn't sleep at all last night

Very noisy at night. Had trouble sleeping
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My visit!

Superb staff! Comfortable! Kind! Will come again.
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Just too dirty. Bathroom and rooms dirty. No hot water. Way to pricey for what you get.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was terrific, close to airport. Bed was comfortable. Housekeeping should be fired. Dead bug and someone else's socks on the floor. Unplugged clock. Dust on surfaces.No bath towels. No elevator to the second floor, had to drag suitcase up the stairs.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, room comfort
I had 2 days of cancelled flights due to weather. The front desk staff were amazing. I called and kept them informed and they worked with me. When my flight finally arrived at 4am they picked me up, outside of their shuttle hours. When I got there Heather had my paperwork ready and a room key ready. I cant tell you how comforting it was after being up with no sleep
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convient to airport and the staff was extremely helpful
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Right beside airport in Syracuse. I mean right beside
Stayed 1 night in Nov 2019

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