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4.4 out of 5

"Really enjoyed being able to watch the fireworks from the comfort of our room. The staff were very informative at check in, making sure we were aware ... " More

By a verified traveller on Sun 16 Feb 2020

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Hotel Description

3-star hotel near Destiny USA

Downtown Syracuse stay

Your stay at this Downtown Syracuse hotel places you within 2 miles (3 km) of Destiny USA and Landmark Theatre. Syracuse University and SUNY Upstate Medical University are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 134 guestrooms also offer free WiFi and LED TVs with cable channels. Pillowtop beds, free weekday newspapers, and free bottled water are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$118* Per night/room 8 Mar. - 9 Mar.

Room, 2 Double Beds, Harbour View, Corner

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft Syracuse Inner Harbor ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Syracuse Inner Harbor

Everyone (6) Couples (1) Family (2)
5 out of 5
Really enjoyed being able to watch the fireworks from the comfort of our room. The staff were very informative at check in, making sure we were aware of what was available to us and till what times. Live music was nice as well.

Posted by on 16 Feb. 2020

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4 out of 5
Great and very clean. Modern staff was very froendly

Posted by on 7 Nov. 2019

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4 out of 5
Sink in room was broken. Could still get water but was loose and would spin when adjusting temp. I think there was supposed to be a door on closet that must have broke and was just missing. Most things were very nice but a few things were just not in the best condition.

Posted by on 15 Jul. 2019

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5 out of 5
Beautiful, new hotel with modern design. The location was beautiful along the inner harbor walk. The staff were very helpful and pleasant. Thanks for the shuttle rides into downtown Syracuse (and back) and to the airport. I would highly recommend Aloft!

Posted by , from Wisconsin on 7 Jun. 2018

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5 out of 5

Great hotel!

Pros: Location, Clean, Vibrant
Cons: Air Conditioning was loud
Location: Mall is very close and it had ALOT to do there.
Great hotel, Bar was always hoping and a very clean facility. Only a minute away from the mall! Only thing to note would be the air conditioner in the room was loud, besides that this place was great!

Posted by on 29 Mar. 2018

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5 out of 5
We were quite impressed! Very modern, bright, and clean. I'd definitely stay here again! Our only complaint was that it was hard to get a good temp in our room - it didn't seem consistent. But the covers were plenty warm and everything was comfortable. Staff was great!

Posted by on 11 Dec. 2017

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3 out of 5
Pros: The bar/lounge were great, modern, clean hotel, easy to get to.
Cons: Customer service - the front desk had only one person working on a busy Saturday night when shuttle service was (supposedly) being offered.
We were staying in Syracuse to attend a concert and were very happy to see that the hotel offered a shuttle service to/from the venue. The room was clean/modern. We got a drink at the hotel bar before the concert, they had a local band playing - The Millers - they were great and so was the bartender. The shuttle ride to the concert was very convenient. However, after the concert we walked to the pickup spot (about a 20 minute walk from the venue to the fairgrounds entrance) and called the front desk and no one answered the phone. We tried calling numerous times before taking a cab ride, which cost us $25.00. Back in our hotel room, we discovered that the blinds to the windows were not adjustable and we were woken up by the sun shining in at 5:00 AM. We slept restlessly after that.

Posted by on 17 Jul. 2017

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4 out of 5

This was a weekend get-a-way.

Pros: Very interesting room configuration.
Location: This was in Syracuse, NY and the nearby Destiny Mall was very close by. If you don't like malls, this one is different. Check it out!!
Very nice rooms and pleasant staff. Nice downstairs bar area with live music.

Posted by on 12 Jun. 2017

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5 out of 5

above and beyond the call of duty

above and beyond the call of duty- The staff especially Serena and her manager went out of their way to help me correct mistake in my reservation with Travelocity. The rooms were excellent the hotel is brand-new and sparkled.

Posted by on 15 Jan. 2017

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Property Features

Aloft Syracuse Inner Harbor offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 731 square feet (68 square meters) and includes conference space. The business-friendly Aloft Syracuse Inner Harbor also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 3-star Syracuse hotel is smoke free.

  • 134 guestrooms or units
  • 5 levels
  • 731 sq ft of conference space
  • 68 sq m of conference space
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (9.9 km / 6.1 mi)
  • Train station: Syracuse Regional Transportation Center (2.4 km / 1.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Aloft Syracuse Inner Harbor offers 134 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 42-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

W XYZ - This bar specializes in American cuisine and serves light fare only.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 60 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • UnionPay
  • No rollaway/extra beds available
  • Pets allowed (no fees)

Hotel Names

  • Aloft Syracuse Inner Harbor Opening June 7 2016 Hotel
  • Aloft Inner Harbor Opening June 7 2016 Hotel
  • Aloft Syracuse Inner Harbor Opening July 12 2016 Hotel
  • Aloft Inner Harbor Opening June 7 2016
  • Aloft Inner Harbor Opening July 12 2016 Hotel
  • Aloft Syracuse Inner Harbor Opening July 12 2016
  • Aloft Inner Harbor Opening July 12 2016
  • Aloft Syracuse Inner Harbor Hotel
  • Aloft Inner Harbor Hotel
  • Aloft Inner Harbor
  • Aloft Syracuse Inner Harbor Opening June 7 2016
  • Aloft Syracuse Inner Harbor Hotel
  • Aloft Syracuse Inner Harbor Syracuse
  • Aloft Syracuse Inner Harbor Hotel Syracuse

You should know

  • Aloft Syracuse Inner Harbor offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
url importing https://www.travelocity.ca/Syracuse-Hotels-Aloft-Syracuse-Inner-Harbor.h15136686-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.