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4.7 out of 5

"The staff was friendly. But there was a general lack of house keeping. Our room did not get vacuumed once in the 6 days that we were there. Had to ask ... " More

By a verified traveller on Fri 03 Aug 2018

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Hotel Description

3.5-star hotel near Destiny USA

In shopping district

With a stay at this Lakefront hotel, you'll be within half a mile (1 km) of Destiny USA and 2 miles (3 km) of Museum of Science and Technology. Erie Canal Museum and Landmark Theatre are also within 3 miles (5 km).

Renovated in 2017

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like cooked-to-order breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and living rooms, the 209 guestrooms also offer free WiFi and plasma TVs with cable channels. Other amenities include refrigerators, microwaves, and room service.

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
C$173* Per night/room 1 Mar. - 2 Mar.

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Syracuse Destiny USA ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Syracuse Destiny USA

Everyone (2) Couples (2) Family (4)
4 out of 5
The rooms are very spacious! Large enough for a family of 5. Like the complimentary breakfast assortment & dining area. Great that it’s located next to the mall.

Posted by on 2 Dec. 2019

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Comment from Hotel Management

5 Dec. 2019 by Front Desk

Thank you !

5 out of 5
We liked everything. Convenient, friendly, helpful

Posted by on 24 Nov. 2019

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Comment from Hotel Management

28 Nov. 2019 by Front Desk

Thank you !

5 out of 5
Beautiful flowers, very clean and neat Everything was wonderful

Posted by on 12 Jul. 2019

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Comment from Hotel Management

13 Jul. 2019 by Front Desk

Thank You !

5 out of 5

Posted by on 17 Mar. 2019

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Comment from Hotel Management

14 May 2019 by Front Desk

:)

4 out of 5
The staff was friendly. But there was a general lack of house keeping. Our room did not get vacuumed once in the 6 days that we were there. Had to ask for towels, wash cloths, etc. Had a very nice breakfast buffet with made to order omelets!

Posted by , from GA on 3 Aug. 2018

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Comment from Hotel Management

6 Sep. 2018 by Ben

Thank you for your feedback! We are glad to have had you stay with us and hope to accommodate you in the future!

5 out of 5
Pros: There were a few families with children there, which could go either way... thankfully it went well.. .
The staff was very accommodating, it was a nice staycation

Posted by , from Syracuse on 12 Feb. 2018

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About the Embassy Suites by Hilton Syracuse Destiny USA

Location 311-371 Hiawatha Blvd., Syracuse, NY 13204

Property Features

Embassy Suites by Hilton Syracuse Destiny USA offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites by Hilton Syracuse Destiny USA. An area shuttle within 5 mi and a roundtrip airport shuttle at scheduled times are free. Self parking is free. A complete renovation of Embassy Suites by Hilton Syracuse Destiny USA was completed in 2017. Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.

  • 209 guestrooms or units
  • 7 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Separate living room1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (8.8 km / 5.5 mi)
  • Train station: Syracuse Regional Transportation Center (1.4 km / 0.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate living rooms and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Syracuse hotel provides complimentary wireless Internet access. 47-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Airport shuttle service is available at scheduled times from 6:00 AM to midnight. Fees may apply. Contact the property in advance to get details.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transportation is offered at scheduled times from 6:00 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton Syracuse Destiny USA Hotel
  • Embassy Suites Hilton Destiny USA Hotel
  • Embassy Suites Hilton Syracuse Destiny USA
  • Embassy Suites Hilton Destiny USA
  • Embassy Suites Hilton stiny U
  • Embassy Suites by Hilton Syracuse Destiny USA Hotel
  • Embassy Suites by Hilton Syracuse Destiny USA Syracuse
  • Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse
url importing https://www.travelocity.ca/Syracuse-Hotels-Embassy-Suites-by-Hilton-Syracuse-Destiny-USA.h19187159-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.