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Holiday Inn Express Syracuse Airport by IHG

2.5 star property
North Syracuse guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Express Syracuse Airport by IHG

Exterior
Free daily buffet breakfast
Indoor pool, sun loungers
Premium bedding, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5418 South Bay Road, North Syracuse, NY, 13212
  • Place, North Medical Family Practice
    ‪2 min drive‬
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, New York State Fairgrounds
    ‪11 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(55 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Free toiletries, hair dryer, towels

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower) | Bathroom

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

North Syracuse

Near the airport.Within 6 miles (10 km) of this hotel, you'll find Onondaga Lake Park and Destiny USA. Erie Canal Museum and Museum of Science and Technology are also within 6 miles (10 km).

What's nearby

  • North Medical Family Practice - 2 min drive - 2.6 km
  • Destiny USA - 4 min drive - 7.2 km
  • The Oncenter - 7 min drive - 12.5 km
  • JMA Wireless Dome - 9 min drive - 13.6 km
  • New York State Fairgrounds - 11 min drive - 17.5 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪APlus at Sunoco - ‬2 min drive
  • ‪Taco Bell - ‬2 min walk

About this property

Holiday Inn Express Syracuse Airport by IHG

North Syracuse guestrooms with free WiFi
Holiday Inn Express Syracuse Airport by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 324 square feet (30 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Holiday Inn Express Syracuse Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express Syracuse Airport by IHG was completed in December 2024.

  • 95 guestrooms or units
  • 3 levels
  • 324 sq ft of conference space
  • 30 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Microwave in a common area
Holiday Inn Express Syracuse Airport by IHG offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Free airport shuttle
  • Pet friendly
4.2 out of 5, Very good, 1,000 reviews
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CA $161 total
includes taxes & fees
Feb 22 - Feb 23
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 16.20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 16.20 per night
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Express Syracuse By Ihg
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport by IHG Hotel
Holiday Inn Express Syracuse Airport an IHG Hotel
Holiday Inn Express Syracuse Airport by IHG North Syracuse
Holiday Inn Express Syracuse Airport by IHG Hotel North Syracuse

Holiday Inn Express Syracuse Airport by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

VINCENT

Liked: Cleanliness, amenities, property conditions & facilities
VERY CLEAN
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Quick service. Quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Very nice staff and rooms were nice… great pillows.
Stayed 1 night in Oct 2025

8/10 Good

Bob

Stayed 1 night in Oct 2025

6/10 Okay

Loanne

Business traveller
Disliked: Amenities, property conditions & facilities
This hotel is great for a one night stay. I stayed at the hotel for three nights and I did not spend much time there. The sheets were soft and the recent renovation made the rooms very nice and my bathroom was very clean but everything else about the hotel made it feel shabby. Also, the walls are very thin. If your neighbour had the TV on, you could hear what they were playing. The lobby smelt like moldy water, the women receptionists treated me better than the men, the elevator was in a very poor condition- the paint job is terrible and it’s an old elevator so it’s finicky. Breakfast was very limited, they only had three hot options (usually pork sausage, scrambled/omelette eggs, seasoned potatoes), oatmeal, pastries and a very bad pancake maker. The juice machine only dispensed orange juice as well. There are good and bad characteristics to this hotel. If you are looking for a place only to sleep, this is the one for you. Also it’s hard to navigate where to turn into the parking lot, especially at night, because of a tiny Holiday Inn sign that’s outshined by the Candlewood Suites sign.
Stayed 3 nights in Oct 2025

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at checkin was rude, condescending, decidedly unhelpful, and lied to me about working with 3rd party to resolve booking date error. I offered to rebook and was told hotel was fully booked but went to website and it showed available rooms. I’m a Black man and so the optics and impact upon me were outrageously negative.
Stayed 1 night in Oct 2025

4/10 Poor

Cristine

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A message sent to the owner and GM: My wife and I arrived at your hotel at approximately 1 AM early this past Sunday morning, after having made a reservation through Expedia several weeks earlier.  After we had called the hotel for a shuttle from the airport, which arrived promptly, we were greeted by an embarrassed Ashley, who told us that there were no rooms, despite our having a reservation.  We were taken aback at this turn of events, at 1 AM, after having traveled since 7 AM from out of the country.  She told us that the hotel had been overbooked, which was really unconscionable.  In the midst of our astonishment, however, I was quite impressed with Ashley, and how far out of her way she went to get us alternative lodging elsewhere (not available) and how sincerely concerned she seemed about our situation.  She showed tremendous empathy, and you are very lucky she works for you.  Her late night associate - I believe his name was Mohammed - was almost as helpful as Ashley.  As you likely heard, we were eventually able to secure a room at the hotel due to a very early departure of another client. However, the situation in which we found ourselves was inexcusable.  This was compounded by the shoddiness of your property.  At most, this hotel merits a "poor" rating.  The hotel is in a state of disrepair, is dirty, and is generally rundown.  Your greatest assets are your personnel.  Otherwise, the hotel does not warrant any clientele.  This will be reviewed in Expedia.
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and conveniently close to the airport
Stayed 1 night in Oct 2025

10/10 Excellent

lucy

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Christi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Brooke

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was nice. The check in process was fast and easy. I was disappointed that our tv was not working ion our room. I called the front desk to see if it could be fixed and the front desk person said, Oh does the tv say "no signal"? I said, yes and she told me that the guy that can fix that is not here on the weekends. She offered to move me to a different room and I declined. Really annoying and she knew what the problem was. Get someone in to fix the tv.
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and a short drive to downtown Syracuse. All in all a great stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great except for air traffic noise
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient to dining and airport
Stayed 1 night in Sep 2025

10/10 Excellent

S Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Robert, roswell

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast service was very good each time we stayed there
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Calm, relaxed environment, shuttle to airport, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory, Mount Holly

Liked: Cleanliness, staff & service, property conditions & facilities
A hot breakfast is always good. A better verity would be nice
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice walking into such a clean hotel with very friendly people!
Stayed 1 night in Aug 2025

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for what we need. Very clean, quiet and breakfast was delicious. Most definitely would stay again
Stayed 1 night in Aug 2025