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Holiday Inn Express Syracuse Airport

2.5-star property
5418 S Bay Road, North Syracuse, NY 1-855-887-0424
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4.3 out of 5
Excellent!
See all 16 Travelocity Reviews

"I reserved a king size bed and couch and was told at check in it wasn’t available only had two queen beds " More

By a verified traveller on Sun 23 Feb 2020

Points Of Interest

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Hotel Description

North Syracuse guestrooms with free WiFi

Near the airport

You'll find Onondaga Lake Park and Destiny USA in the area of this North Syracuse hotel. Palace Theater and Erie Canal Museum are also in the area.

Free perks

This hotel features an indoor pool and a fitness center. Free perks include buffet breakfast, free self parking, and a roundtrip airport shuttle. You'll appreciate the free shopping center shuttle, 24-hour business center, and free WiFi in public areas.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 95 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$121* Per night/room 1 Apr. - 2 Apr.

Suite, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Syracuse Airport ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Syracuse Airport

Everyone (4) Couples (2) Family (3)
3 out of 5
I reserved a king size bed and couch and was told at check in it wasn’t available only had two queen beds

Posted by , from Pa on 23 Feb. 2020

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5 out of 5
Very accomodating staff. Under renovations. Internet down

Posted by on 24 Jan. 2020

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4 out of 5
Rooms around us were VERY loud at night...arguing! Walls are thin!!!

Posted by on 2 Jan. 2020

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5 out of 5

Posted by on 16 Sep. 2019

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5 out of 5
We had a wonderful experience and were very grateful for the airport shuttle and wonderful driver and front desk staff!! Thank you!

Posted by on 8 Sep. 2019

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4 out of 5

Posted by on 1 Aug. 2019

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4 out of 5
Wonderful comfort beds. Great staff-gracious & helpful. Wish there was food service.

Posted by , from San Jose, Calif on 14 May 2019

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3 out of 5

just one night

Pros: The front desk
Cons: cleanliness
Location: Not easy to find
staff was very helpful, linens didn't seem fresh no silver ware for breakfast very crowded for breakfast so food ran out.

Posted by , from Binhamton NY on 15 Jun. 2018

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4 out of 5

Safe, clean and well fed

Pros: Free breakfast, Free Internet
Our room was nice and decently appointed for the price. It was non-smoking and we didn't have any noticeable smoke aroma in the room. I thought the floor was all non-smoking, but the hallway had enough heavy smoke odor to make my eyes water (really#. Breakfasts was hot and ready every morning with eggs #or little omelletes), bacon, sausage, biscuits, GRAVY, juice, coffee, and really good cinnamon rolls. All-in-all it's not the Taj Mahal, but it's a good value.

Posted by , from San Jose, CA on 12 Jul. 2012

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5 out of 5

recent stay

We stayed Nov. 29th and enjoyed the hotel. We were upgraded at no extra fee, because we had my grandaughter and niece. The kids had a great time in the pool. The staff was very friendly.

Posted by on 5 Dec. 2010

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About the Holiday Inn Express Syracuse Airport

Location 5418 S Bay Road, North Syracuse, NY 13212

Property Features

Holiday Inn Express Syracuse Airport offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle during limited hours, a shopping center shuttle, and a train station pick-up service are free. Holiday Inn Express Syracuse Airport also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This North Syracuse hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 300 sq ft of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.)
  • Property shuttles: Free airport shuttle, train station pick-up, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Syracuse Airport offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This North Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 5:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available from 4 AM to 12:30 AM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered from 4 AM to 12:30 AM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1.5 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Syracuse Airport
  • Holiday Inn Express Syracuse Airport
  • Holiday Inn Express Syracuse Airport Hotel
  • Inn Express Syracuse Hotel
  • Express Syracuse Syracuse
  • Holiday Inn Express Syracuse Airport Hotel
  • Holiday Inn Express Syracuse Airport North Syracuse
  • Holiday Inn Express Syracuse Airport Hotel North Syracuse

You should know

  • Holiday Inn Express Syracuse Airport offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.