Ratings based on 77 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 6, 2024 by Brand Experience Team, Hotel Management
Hi Steven,Thank you for positively rating your stay!Lilith#Team6
by A traveller
Posted Jan. 17, 2024 on Expedia
by A traveller
Posted Sep. 24, 2023 on Expedia
We entered our room to find an empty condom wrapper in the garbage. Very run down, broken drawers on dresser, curtains ripped, lights and switches that didn’t work. To close the door and have it lock, you have to slam the door. This prompted a guy “who lives there” to ask us why we were slamming doors. Sink was dirty, hair on the toilet. The bed sheets, were clean. The place did the job, as a quick overnight. But likely wouldn’t stay again. Lots of sketchy noises through the night too, a lot of coming and going of folks.
Comment from Hotel Management
Oct. 2, 2023 by Brand Experience Team, Hotel Management
Hi Shane,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
by A traveller
Posted Sep. 2, 2023 on Expedia
by A traveller
Posted Aug. 14, 2023 on Expedia
Just not an enjoyable experience
by A traveller
Posted Aug. 11, 2023 on Expedia
Bedsheets seemed used and unwashed. Some bugs inside the room. Water & coffee machines were broken. However the front desk guy was very helpful.
Comment from Hotel Management
Aug. 22, 2023 by Brand Experience Team, Hotel Management
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A traveller
Posted Aug. 6, 2023 on Expedia
Please refund me money for i stay 2 days there. Terrible place. Spider in the room, hair on beds, no lights working, no charging plugs working.
Comment from Hotel Management
Aug. 17, 2023 by Nancy Y., Hotel Management
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
by A traveller
Posted Jul. 1, 2023 on Expedia
by A traveller
Posted Aug. 15, 2022 on Expedia
It was an okay motel, and the price was okay. Our used linens were left on the bathroom floor, expecting that housekeeping would leave clean towels. They didn't. They picked them up off the floor and hung them back up on the towel racks. They did give us clean linens when we went to the desk and asked for them. Quiet motel, decent price, and reasonable neighborhood.
Comment from Hotel Management
Sep. 4, 2022 by Brand Experience Team , Hotel Management
Hi Jan, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6
by A traveller from Calgary
Posted Aug. 14, 2022 on Expedia
Photos were deceiving. Bathrooms are old. My toilet ran all night long and as a plumber's daughter, I knew why, and didn't want to have to bother the front desk who would likely not have been able to do a thing. The place did not feel clean. The desk person actually went to check our rooms before letting us check in, and they were so dark and sketchy feeling. It's aging and overpriced. Ice machine didn't work, had an out of order sign on it. My room fridge was WARM even on full cold. Was unable to keep my cooler's contents cool or the freezer packs re-frozen. Housekeeping noisy first thing. The only good thing was the desk fellow was perfectly nice and helpful.
Comment from Hotel Management
Sep. 4, 2022 by Brand Experience Team , Hotel Management
Hi Karen, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6
