Ratings based on 84 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
86% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Nov. 10, 2023 on Hotels
A hotel we have stopped at many times before - well located, with good parking - courteous staff - well kept rooms - a fabulous restaurant
5 out of 5
by A traveller

Great place to stay

Posted Oct. 1, 2023 on Hotels
Friendly reception staff, very helpful and accomdering. Food in the restaurant was excellent Room was clean and tidy.
5 out of 5
by A traveller

Posted Sep. 29, 2023 on Expedia
Elegant property with comfortable spaces. Welcoming and with a good restaurant.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 6, 2023 on Expedia
4 out of 5
by A traveller from Oakville

Posted Jun. 6, 2022 on Expedia
We knowingly picked an older property for its charm. Enjoyed premises and garden. Good base from which to explore San Sebastián up to Biarritz.
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 17, 2022 on Hotels
5 out of 5
by A traveller

A hidden gem

Posted Nov. 23, 2021 on Hotels
A quality character hotel - fabulous friendly staff - beautiful rooms - a great dining experience - secure parking
5 out of 5
by A traveller

Posted Jul. 25, 2021 on Expedia
This is a piece of heaven, especially for tourists who are hiking in the Pyrenees. What a delightfull garden and what a friendly staff! One tip for customers: choose a room on the garden-site of the hotel, so you won't hear the debates of the guests of the neighboring café/restaurant when you want to sleep.
Comment from Hotel Management
Jul. 27, 2021 by Marina, Hotel Management
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you soon.
5 out of 5
by A traveller

Posted Oct. 18, 2019 on Hotels
We had a lovely stay here with my husband’s parents. 2 rooms on the 1st floor. Rooms were clean and spacious. It was quite warm in the rooms. And the showers were good. Although my Mother in law struggled to get in and out of the over bath shower. Real fast was lovely and the restaurant food was too. Not over priced ....The only down side was there is not a lot to do in the town and there were no restaurants open, maybe out of season perhaps mid October.
5 out of 5
by A traveller

Perfect boutique hotel with 5 star service

Posted Oct. 15, 2018 on Hotels
I chose this hotel because it was close enough day trips to San Sebastian, Saint-Jean-de-Luz, & Saint Jean-Pied-de-Port, & the price was reasonable. I was pleasantly surprised by the quality of this 3 star, historic hotel. The staff were so helpful & service was lovely; the common sitting room for guests and breakfast room was comfortable & elegant, with a cocktail hour. The continental breakfast was absolutely fantastic - many high-quality items from which to choose. The room itself was as expected from an older building - smaller but comfortable, & my room had a view to the church. The bathroom was modern & had everything I required, including a hairdryer. My only wish was that the towels were just a little better, or perhaps laundered differently (they felt a little scratchy, but I'm being picky). Everything you could want for a short stay is within walking distance, & the town itself is very charming. I loved my stay so much that I would return again JUST to stay at this hotel & explore this tiny town and area again. This hotel did not feel like 3 star hotel at all, & I was incredibly happy with the experience. Important to note - the church is situated directly behind the hotel, and the church bell rings regularly. If you are a light sleeper, you will definitely need to keep your window closed. There is plenty of parking on site, which is great. You will need to enter from the parking area, as the "front" of the hotel isn't necessarily the best to enter.