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Hotel Firenze

4.0 star property
4-star hotel near Porta Nuova

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Photo gallery for Hotel Firenze

Front of property - evening/night
Bar (on property)
Reception
Outdoor dining
1 bedroom, minibar, in-room safe, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

View in a map
Corso Porta Nuova 88, Verona, VR, 37122
  • Place, Porta Nuova
    ‪3 min walk‬
  • Place, Piazza Bra
    ‪10 min walk‬
  • Place, Verona Arena
    ‪11 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪15 min drive‬

Room options

View all photos for Basic Double Room Single Use, 1 King Bed, Non Smoking

Basic Double Room Single Use, 1 King Bed, Non Smoking

Basic Double Room Single Use, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(30 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (Camera Tripla Standard)

1 bedroom, minibar, in-room safe, iron/ironing board

Family Room (Camera Tripla Standard)

8.6 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed OR 3 Twin Beds

View all photos for Premium Double Room

1 bedroom, minibar, in-room safe, iron/ironing board

Premium Double Room

9.2 out of 10
Wonderful
(21 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Kitchenette

Junior Suite, Multiple Beds, Non Smoking, Kitchenette

Junior Suite, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Quadruple Room

1 bedroom, minibar, in-room safe, iron/ironing board

Premium Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Verona

Central Verona getaway .Within a 15-minute walk of this Verona City Centre hotel, you'll find Porta Nuova and Verona Arena.

What's nearby

  • Porta Nuova - 3 min walk - 0.3 km
  • Piazza Bra - 10 min walk - 0.8 km
  • Castelvecchio - 11 min walk - 1.0 km
  • Verona Arena - 11 min walk - 1.0 km
  • Juliet's House - 16 min walk - 1.4 km

Getting around

  • Verona Porta Nuova Station - 9 min walk
  • Valerio Catullo Airport (VRN) - 13 min drive

Restaurants

  • ‪Pizzeria Regnum - ‬6 min walk
  • ‪Duchi Café - ‬4 min walk
  • ‪Dulcamara - ‬5 min walk
  • ‪CASAMATTA Bistrot Verona - ‬5 min walk
  • ‪Ikai - ‬4 min walk

About this property

Hotel Firenze

4-star hotel near Porta Nuova
Hotel Firenze offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Firenze also features room service (during limited hours), a front-desk safe, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Verona hotel is smoke free.

  • 49 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Firenze offers 49 accommodations with minibars and safes. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Verona hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Crib (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night for adults; EUR 3.60 per night for guests aged 15-25 years old, up to 5 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash.

Property Registration Number IT023091A193XEX2YN

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Firenze
Best Western Firenze Verona
Best Western Hotel Firenze
Best Western Hotel Firenze Verona
Firenze Best Western Hotel
Verona Best Western
Firenze Sure Collection Best Western Verona
Firenze Sure Collection Best Western
Hotel Firenze Sure Hotel Collection Best Western Verona
The Hotel Firenze, Sure Hotel Collection by Best Western Verona
Best Western Hotel Firenze
Hotel The Hotel Firenze, Sure Hotel Collection by Best Western
Hotel Firenze Sure Hotel Collection Best Western
Firenze Sure Collection Verona
Hotel Firenze Hotel
Hotel Firenze Verona
Hotel Firenze Hotel Verona
The Hotel Firenze Sure Hotel Collection by Best Western

Hotel Firenze Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 1005 reviews
Rating 8 - Good. 341 out of 1005 reviews
Rating 6 - Okay. 66 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was good, room was spacious. 15min walk to Piazza Bra and 10min walk to train station
Stayed 2 nights in Aug 2025

8/10 Good

Kenneth, Meggen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Dino

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with kitchenette isn’t very nice, looks way better in photos, furnishing and beds are old Don’t expect any help from staff if you have issues with your room, our room smelled and they changed us to their so called emergency room but that room had no air conditioning working and was unbearable all we got was a shoulder shrug from the concierge, Avoid this hotel would be my advice
Stayed 1 night in Jun 2025

10/10 Excellent

sandra ann-lee, palm beach gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Safe and friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, short stay

Easy checkin and staff spoke great English. Slight problem with our keycard but the staff sorted it quickly. Clean and well equipped even if not the most comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Verona!

Convenient to train station. Lovely restaurants nearby. Easy to access Verona sights. Property attractive and rooms nice. Breakfast was above average!
Stayed 3 nights in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel Firenze was good, but unfortunately we got unlucky. From what I understand, the standards of cleanliness of this place are through the roof in normal times, which was not the case for us. In our initial room, we had hairs and a bug in our bed when we were about to go to bed. There was also gum stuck to the bottom of the nightstands which we were assured was a catastrophic oversight. All in all, after talking to the receptionist we got a swift room upgrade for our troubles. I would give Hotel Firenze a 5-star review but I won’t since I think more people should be careful of the minute details which can turn a stay that seems luxurious into a nightmare. Check your environments, let the staff know if anything is wrong, so that the hotel can improve over time.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, knowledgeable and helpful staff. The hotel was well keep and the breakfast was very good. We would recommend this hotel as a good place to stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Dino

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is a three star, checked in, parking is an extra. Room smelled terrible, when I complained they gave me another room, however that rooms air conditioning wasn’t working it felt like I was in an oven, when I complained they told me they had no others rooms and that the hot box room they moved me to was there go to room if anyone had issues with their original room. I had no choice but to move back into the smelly room ask if they had any air freshener and was given one, at that point I felt like an employee as I was the one who went to the room and sprayed the air freshener, guess I expected too much for them to do it. Brings me to why would you your so called emergency room not have a functioning air conditioner? Wouldn’t you make sure that room was perfect in case you had an issue? Lot of incompetency at this hotel! Breakfast was less than average as well, wouldn’t stay there again! Looks better in pictures than what it truly is.
Stayed 1 night in Jul 2025

10/10 Excellent

Junie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern hotel

Great modern hotel with kind staff. Great condition and good location walkable to everything
Stayed 1 night in Jul 2025

8/10 Good

Deborah L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Overnight Stay Close to Station

Overnight stay booked to be close to station Porto Nuova for early bus transfer to Bergamo. Lovely old hotel with character. Very friendly staff at reception & helpful with check-in. Room was very big, super air con, twin beds, pillows quite flat but comfortable bed. Large bathroom, with cubicle shower with spa jet feature. Breakfast was included in room rate, it was okay, with basics provided. We attended the opera in the arena, it was an easy 10-15 min walk from the hotel, with lots of bars/cafes along the way & similar walk to the station the next morning. So a good location for an overnight stay
Stayed 1 night in Jul 2025

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler I felt very safe in the area and in the hotel. The room was clean and comfortable. Great value!
Stayed 1 night in Jul 2025

6/10 Okay

Debra

Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Short 10 min walk to the centre/Colosseum. Staff friendly and helpful. On main road so felt safe and lots of restaurants nearby. Short walk to station. Verona is a great place to explore although was nearly 40 degrees when we went
Stayed 2 nights in Jun 2025

10/10 Excellent

Ksenia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 4 nights in Jun 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in a great location

Lovely hotel in a great location. Comfy bed Nice and quiet and had a good nights sleep. Great breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Gustavo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Verona Firenze Hotel

This was a no-frills hotel. The breakfast was below par and they ran out of food items plus one of two coffee machines broke down. The shower was very tight. This will work for a short visit, like ours, but any lengthy stay will be painful. It is walking distance to all the sights and the train station!
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel great position for walks and transport and food
Stayed 3 nights in Jun 2025