Ratings based on 633 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 2, 2023 on Hotels
4 out of 5
by A traveller

Posted Nov. 28, 2023 on Expedia
The swmming pool was closed and they did not guests know before ever arriving at the premises. No compensation either
1 out of 5
by A traveller

Posted Nov. 25, 2023 on Expedia
Pool was closed with no warning. As this was the main reason I booked it this was v disappointing.
4 out of 5
by A traveller from addison

Posted Nov. 11, 2023 on Expedia
We had a wonderful stay. Great location. Wonderful park right in front of the hotel and along the river and great for walking our little dog. Very friendly staff. Nice restaurant. The spa experience was good. But the pool on the 7th floor was in bad condition. Dozens of loose little tiles and dirt at the bottom. But, all in all, we would stay again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 8, 2023 on Expedia
4 out of 5
by A traveller

Posted Oct. 15, 2023 on Expedia
Excellent reception staff, clinical clean facilities. Room housekeeping could be better
5 out of 5
by A traveller

Posted Sep. 29, 2023 on Expedia
We had a wonderful experience at the hotel - breakfast was superb, service was sterling (especially reception staff), rooms were large and luxury. Spa is small but boasts selection of saunas (dry, non-dry, hammam) and medium mineral hydromassage pool. It also has selection of herbal cold teas and mineral water. The only this is that a few showers didn’t work properly - this needs to be addressed. The hotel is located opposite the Vichy water sources so you can visit drinking taps in the morning and choose one of the 5 taps of local mineral water to drink. Everything exceeded my expectations, thank you for this wonderful time.
4 out of 5
by A traveller

Posted Sep. 5, 2023 on Expedia
a nice hotel that start to age - the bathroom and toilet plumbings are not the one you could expect in a 5 stars hotel
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 10, 2023 on Hotels
5 out of 5
by A traveller

Posted May 13, 2023 on Expedia
Lovely hotel!
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