4/10 Poor
Rolf
Mar 22, 2025
I requested a ground level room and was told none was available. The first room they gave me the toilet was inoperable. They issued me a 2nd room that had the same toilet plumbing problem!
When I returned the 3rd time to ask for another room a gentleman checking in requested a ground level room and was given one. I again asked for a ground level room and they were able to provide one.
The next morning when I checked out there was a girl at the front desk and I mentioned to her that the first two rooms i was given had toilet plumbing issues and her unprofessional reply was, “Better luck next time”.
There will not be a next time, I was very disappointed in my stay. Your staff should get training on being professional and providing great customer service.
Rolf
Stayed 1 night in Mar 2025