Ratings based on 912 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 1, 2024
We were told by the man that checked us in that there was not a veterans discount because of construction! only to hear the clerk ( lady ) the next morning giving a veterans discount to a man there ! Obviously we’re lied to, not to mention that we were not told there was construction and had to come in side door and we got locked out because card wouldn’t work on side door .
Comment from Hotel Management
Apr. 2, 2024 by Wingate Staff, Hotel Management
Good afternoon, I do apologize about the confusion. When it comes to third party reservations we cannot change the rate or add discount to them. When you book through these websites the rate that you book them is the only rate that is used. We do have military discounts, AAA, and ARP discounts that we can apply to regular reservations or it is something that you would have to have applied prior to your reservation through the third party. We also do not have construction going on at our property, we are currently painting outside prior to our remodel and when that begins we will of course be marking that milestone on all of the websites. Thank you for letting us know about your stay.
by A traveller
Posted Mar. 28, 2024
Comment from Hotel Management
Mar. 30, 2024 by Wingate Staff, Hotel Management
We're sorry to hear that we werent better able to suit you during your time with us Amy and we hope in the future you can give us another chance to better serve you.
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Wingate Staff, Hotel Management
Thank you for letting us know about your stay Michael, we hope in the future we can better serve you and show you a better time here at the Wingate.
by A traveller
Medical
Posted Feb. 28, 2024 on HotelsWe got there late to check in that person was friendly room was nice just was there for a chemo appointment so that is all a worry
Comment from Hotel Management
Mar. 1, 2024 by Wingate Staff, Hotel Management
We're glad to hear you enjoyed your stay and we hope all went well with your visit.
by A traveller
Posted Feb. 27, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Wingate Staff, Hotel Management
Thank you for letting us know about your stay Makalyn, we hope to better serve you again in the future.
by A traveller
Posted Feb. 27, 2024 on Expedia
Comment from Hotel Management
Mar. 1, 2024 by Wingate Staff, Hotel Management
Thank you for letting us know about your stay James, we hope to serve you again in the future.
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Wingate Staff, Hotel Management
Thank you for taking the time to leave us a review and we appreciate you choosing to stay with us.
by A traveller
Posted Feb. 23, 2024 on Expedia
Housekeeping staff was short.
Comment from Hotel Management
Feb. 24, 2024 by Wingate Staff, Hotel Management
Thank you for letting us know about our vertically challenged staff Tracie, in all seriousness though we do hope to better serve you again in the future.
by A traveller
Posted Feb. 22, 2024 on Expedia
Comment from Hotel Management
Feb. 24, 2024 by Wingate Staff, Hotel Management
Thank you for letting us know about your stay Rebecca, we hope in the future we can better serve you again.
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Wingate Staff, Hotel Management
Thank you for taking the time to let us know about your stay, we appreciate you choosing to stay with us and we look forward to serving you again in the future.
