Ratings based on 19 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Just what you need!
Posted Feb. 12, 2020 on HotelsThe location is perfect with plenty to do around, gaming bar, food and a bakery
Comment from Hotel Management
Feb. 13, 2020 by Bel Habani, Hotel Management
Dear Benjamin ,
Greeting from Petra Capsule Hostel and Family
Thank you so much for your positive review of our property. We love seeing positive ratings from happy guests like your good self.
We are also so happy knowing that you loved our Hostel's service and facilities .
We are honored to welcome you back again anytime. Please consider Petra Capsule Hostel to be your home away from home.
Respectfully,
Bel Habani
Hostel Manager
by A traveller
Posted Oct. 14, 2019 on Expedia
Everything is good except no hot shower charge. Breakfast is good too.
Comment from Hotel Management
Oct. 15, 2019 by Ramzi Amarat Assistant General Manager, Hotel Management
Dear Guest,
Warm greetings from our team in Petra Capsule Hostel.
Thanks for your Feedback we will work harder to fix the problem for sure.
by A traveller
Posted Sep. 18, 2019 on Expedia
Dirty, smelly, NO WATER FOR SHOWER, no hand soupe and hardly any toilet paper. Dangerous wet floor in the shower area. How that hotel got its license? Expedia DID not explained what instead a room tney offered CAPSULS, something like chicken cages, very disgusting, I wish a compensation for that abuse
Comment from Hotel Management
Sep. 19, 2019 by Hamza nawafleh, Hotel Management
Dear Guest, Thank you for sharing a review with us related to your recent stay at Petra capsul hostel . We are sorry to learn that your recent stay at our hostel did not meet one of our valued guest’s expectations and on behalf of my entire team, I apologize sincerely for falling short of your expectations. Thank you again for your time and we hope to have an opportunity to better your experience with us whenever your travels bring you back to Petra. Sincerely,
Hamza nawafleh
Hostel Manager.
by A traveller
Great overnight for Petra
Posted Sep. 14, 2019 on HotelsGreat for overnight for Petra. Annoyingly showers didn’t have hooks to hang your belongings but other than that, can not fault
Comment from Hotel Management
Sep. 19, 2019 by Hamza Nawafleh, Hotel Management
Dear Valued Guest Thank you for staying at petra capsule Hostel and for taking the time sharing your experience. it was a great pleasure having you with us. we are happy to learn that you have enjoyed staying with us, your comments were shared with the concerned department to ensure to void any mistake in future We are looking forward to welcome you back in future. Best Regards Hamza Nawafleh Hostel Manager
by A traveller
Meh. Probably better off somewhere else.
Posted Jul. 19, 2019 on HotelsStayed here for 3 nights in July. The location is great for those visiting Petra, but I would like to think there are better options in the area. The toilets/showers are in the same room as the beds which means you can hear everything. The bathroom was constantly covered in roughly 1cm of water at any time, making for an incredibly slippery surface in the marble tiles. There was often no soap and limited toilet paper. I have also never stayed in a hostel in the last 5yrs that didn’t provide at least community soap and shampoo through a wall dispenser in the shower.
The air conditioner runs at full blast at night but is turned off in the early morning which means by 9am it is sweltering in the rooms with the beds. Towels are provided on request but are the size of a hand towel.
I think for the price and amenities you can probably find something better in the area.
Comment from Hotel Management
Jul. 28, 2019 by Hamza Nawafleh, Hotel Management
Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Hamza nawafleh | Hostel Manager
by A traveller
Mesoud Kurdistan
Posted Jul. 8, 2019 on HotelsIts amazing
Comment from Hotel Management
Jul. 12, 2019 by Hamza Nawafleh, Hotel Management
Dear Valued Guest, Warm greetings from petra capsules hostel , Firstly, it was a great pleasure welcoming you at Petra capsules hostel , and we would like to thank you for choosing our hostel for your stay as well for taking the time advising us of your experience. We are delighted to know that you have enjoyed your stay with us, and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the petra capsules hostel in the near future. Sincerely Hamza Nawafleh hostel manager
by A traveller
Mesoud Kurdistan
Posted Jul. 6, 2019 on HotelsThe hostel is amazing personal are amazing
Comment from Hotel Management
Jul. 6, 2019 by Hamza nawafleh , Hotel Management
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay at Petra capsul hostel . It’s great to hear that you enjoyed our hostel during your stay. As your comfort and well-being are always our highest priorities. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Sincerely, Hamza Nawafleh , Hostel Manager
by A traveller
Posted May 19, 2019 on Expedia
Comment from Hotel Management
Jun. 5, 2019 by Hamza nawafleh , Hotel Management
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay at Petra capsul hostel . It’s great to hear that you enjoyed our hostel during your stay. As your comfort and well-being are always our highest priorities. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Sincerely, Hamza Nawafleh , Hostel Manager
by A traveller
Posted Mar. 26, 2019 on Expedia
Suitable price, clean and very friendly staff. Highly recommended.
Comment from Hotel Management
Jun. 5, 2019 by Hamza nawafleh , Hotel Management
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay at Petra capsul hostel . It’s great to hear that you enjoyed our hostel during your stay. As your comfort and well-being are always our highest priorities. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Sincerely, Hamza Nawafleh , Hostel Manager
by A traveller
Posted Mar. 16, 2019 on Expedia
Comment from Hotel Management
Jun. 5, 2019 by Hamza nawafleh , Hotel Management
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay at Petra capsul hostel . It’s great to hear that you enjoyed our hostel during your stay. As your comfort and well-being are always our highest priorities. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Sincerely, Hamza Nawafleh , Hostel Manager
