Ratings based on 947 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Veronika Builuk, Hotel Management
Dear Mr. Robert, Thank you for an amazing review! We are glad that you enjoyed the stay at our hotel and we hope to see you again on your next occasion of visiting Warsaw.With kind regards,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
by A traveller
Posted Feb. 24, 2024 on Hotels
great hotel
Comment from Hotel Management
Feb. 24, 2024 by Veronika Builuk, Hotel Management
Dear Guest,Thank you for taking the time to leave us a review. Receiving the highest rating is the greatest form of recognition for us. We are glad that we managed to meet all your expectations. We sincerely hope that we will have the opportunity to host you again soon.With best regards,Veronika Builuk, Guest Relations AgentInterContinental, Warsaw
by A traveller
Posted Feb. 21, 2024 on Expedia
Price is very high for what I get
Didn’t took even breakfast
The hotel is wonderfun
Comment from Hotel Management
Feb. 21, 2024 by Szymon Noworyta, Hotel Management
Dear Guest, Thank you for sharing your feedback. I’m sorry to hear that you felt the price was too high compared to what you received. Your comments are very important to us and will help us improve our offer. We’re glad that you liked the hotel. We hope that despite everything, you will decide to visit us again so we can better meet your expectations. Thank you!
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 11, 2024 by Ellen Humeniuk, Guest Relations Agent, Hotel Management
Dear Mr. Meir,Thank you for taking the time to share your opinion about our hotel. We are very grateful for such a high rating and we are glad that we were able to meet all of your expectations!We can't wait for you to visit us again :)With best regards,Ellen Humeniuk, Guest Relations Agent InterContinental Warsaw
by A traveller
Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Veronika Builuk, Guest Relations Agent, Hotel Management
Dear Guest, We would like to express our gratitude to the entire team for receiving the highest rating. We are thrilled that your recent stay at our hotel was a success. We look forward to welcoming you back in the near future!Best regards, Veronika Builuk, Guest Relations AgentInterContinental, Warsaw
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Veronika Builuk, Hotel Management
Dear Guest,Thank you very much for taking the time to leave us a review. We are glad that your stay at our hotel was successful and we hope that you will visit us again in the future.Kind regards,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
by A traveller
Posted Jan. 20, 2024 on Hotels
Great location. Great gym and views.
Howevre, the hotel and the room were old and the room was not kept well.
Comment from Hotel Management
Jan. 20, 2024 by Zuzanna Pawlowska, Guest Relations Agent, Hotel Management
Dear Guest, thank you very much for taking the time to share feedback after your recent stay at InterContinental Warsaw. We are truly glad that you enjoyed our central location, gym and impeccable views. However, it is upsetting to hear that you were not satisfied with your room. We strive to provide our Guests with comfort during every stay, therefore we are sorry that we did not manage to succeed this time. We hope that you will give us a chance to improve your experience during your next visit to our hotel. With kind regards, Zuzanna Pawlowska, Guest Relations AgentInterContinental Warsaw
by A traveller
Posted Jan. 7, 2024 on Hotels
Comment from Hotel Management
Jan. 8, 2024 by Veronika Builuk, Guest Relations Agent, Hotel Management
Dear Mr. Dmytro,We are very pleased to hear that you enjoyed the visit to our hotel and we look forward to having the opportunity to serve you again in the future. With kind regards,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
by A traveller
Good hotel, great location would stay again
Posted Jan. 7, 2024 on HotelsAll good , nice rooms although the kettle and coffee machine was leaking at the bottom during both of our seats in this hotel. The spa and pool is lovely, breakfast was delicious although the coffee from the machine during breakfast was terrible. Another point is that room service people could face been more friendly and more professional when ordering food to the room. The man who brought my food order was trying to convince me that the meal I originally ordered for my son was not burned and good enough to eat !! In contrast the staff at the hotel restaurant was very good! Fab location and very helpful concierge. There is also hairdressers on site and it’s next to a huge shopping mall
Comment from Hotel Management
Jan. 8, 2024 by Veronika Builuk, Guest Relations Agent, Hotel Management
Dear Guest, thank you very much for the kind words about our rooms, the staff, the breakfast and location of our hotel. We are glad that you noticed and appreciated our efforts to make your visit special and we hope that this stay will be one of many you will spend with us. We hope that despite minor inconveniences you will choose our hotel for your next stay in Warsaw. Once again thank you for choosing InterContinental Warsaw hotel.With kind regards,Veronika, Guest Relations AgentInterContinental Warsaw
by A traveller
Posted Jan. 1, 2024 on Hotels
Comment from Hotel Management
Jan. 8, 2024 by Ellen Humeniuk, Guest Relations Agent, Hotel Management
Dear Guest,Thank you for taking the time to share your opinion about our hotel. We are very grateful for such a high rating and we are glad that we were able to meet all your expectations!We can't wait for you to visit us again :)Best wishes,Ellen Humeniuk, Guest RelationsInterContinental Warsaw
