Ratings based on 127 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 4, 2024 on Expedia
The staff were all friendly, helpful, and considerate. They made us feel right at home.
The room was lovely with numerous amenities. Even though the hotel was completely booked, it was so quiet we slept ten hours.
We recommend this site and will stay here for return trips.
Comment from Hotel Management
Mar. 4, 2024 by Greg - General Manager, Hotel Management
Thanks for the kind words, Dany. Our team loves to provide our guests with the best costumer service, and we look forward to seeing you again when your travels bring you back to Watertown.
by A traveller
Posted Feb. 12, 2024 on Expedia
Great front desk reception with Angel. Clean. Quiet.
Comment from Hotel Management
Feb. 12, 2024 by Greg , Hotel Management
Thanks for the feedback, James. Angel and the rest of our team love to provide our guests with the cleanest hotel and the best customer service in the region and we look forward to seeing you again when your travels bring you back to Watertown.
by A traveller
Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by Greg - General Manager, Hotel Management
Thanks for staying with us Leslie
by A traveller
Great hotel, terrible internet connection
Posted Jan. 24, 2024 on HotelsHotel was very clean, and bed was comfortable. Front desk staff very friendly and helpful. However, the wi-fi is awful. Trying to work and getting kicked off and having to reconnect every 3-4 minutes.
Comment from Hotel Management
Jan. 24, 2024 by Greg - General Manager, Hotel Management
Hello friend,Thank you for staying with us. I'm sincerely sorry for the inconvenience you experienced with the WI-FI system. There are instances where computers and WI-FI don't want to play nicely with each other and do need additional help to navigate firewalls, corporate VPNs, etc. When those rare instances arise, we do have a U.S. based 24-hour IT help desk to assist our guests with these issues and our helpful front desk team is delighted to help our guests get connected with them should those issues arise.Thanks again for staying with us.Appreciatively,
by A traveller
Could not have been better!
Posted Jan. 21, 2024 on HotelsOur stay could not have been better. The staff was friendly, and room was very clean with lots of wonderful amenities. Beds were perfect and breakfast was amazing!!
by A traveller
Posted Jan. 20, 2024 on Hotels
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 16, 2024 by Greg - General Manager, Hotel Management
Thanks for staying with us Kathy - We're delighted to see you had an excellent stay!!
by A traveller
Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by Greg - GM, Hotel Management
Thanks for staying with us, Julie. We're delighted your stay was an excellent one!!
by A traveller
Posted Jan. 10, 2024 on Expedia
Comment from Hotel Management
Jan. 11, 2024 by Greg - General Manager, Hotel Management
Thanks for staying with us, Clint.We love having you with us!!
by A traveller
Posted Dec. 29, 2023 on Hotels
Clean rooms and great breakfast options!
