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"the midnight reception guy is terrible even at checkout in the morning "

"This is my go-to hotel when I am in Karlsruhe for business. The location works well, the restaurant is good, and the cigar bar is a nice touch. The staff is generally friendly and professional. The spa area is one of the highlights: spacious, clean, with a nice bar, a solid pool, and especially excellent saunas. That part of the hotel feels well maintained and thoughtfully designed. However, the rooms are a completely different story. Some of the single rooms feel extremely outdated, almost like a small guesthouse from decades ago. The design, furniture, and overall atmosphere do not match the standard suggested by the common areas. Even the suites, while better, are still clearly dated. It honestly feels like two separate worlds: modern public spaces and spa versus rooms that have not kept up with the same standard. If you book here, pay close attention to the room category. The difference is significant. And if you expect a more modern or premium room, be prepared for rates above €200 per night. Overall, a good business hotel with strong facilities, but the room quality is inconsistent and does not fully align with the rest of the property."

"Great spacious rooms. Clean. Comfy bed. Great shower"

"Friendly. Clean. Great breakfast"

"I had an outstanding experience in Karlsruhe Premier Inn Am Wasserturm Hotel. The staff provided the highest level of service."

"Anonymous room, but modern, spacious, and very clean. The same goes for the bathroom. Parking was available for a reasonable fee, but this was not mentioned anywhere at the time of booking. The receptionist was not exactly very friendly, although and he could barely speak and understand English. Overall, it’s a convenient hotel for an overnight stay during a long car journey from Northern Italy to the Netherlands."