Ratings based on 58 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 14, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by Bonnie, Hotel Management
Dear Maryann,Thank you for taking out time to Provide us with your Value able Feedback. We appreciate your Feedback,we hope you enjoyed your stay at the Beach Rose INN.we Hope to have you again at our property in the coming future.
by A traveller
Posted Jan. 6, 2024 on Expedia
DO NOT STAY HERE! I’m saying this just to help people out and avoid the experience I had.
In short, this place is sketchy. I did not get the room that was advertised online. It was much smaller and disgusting. Another issue is no one was at the front desk when I arrived at 4pm when their website says check in is until 9 pm. When I called, the person that the call was forwarded to was no help and told us to call back tomorrow because they were in the “back office”. I called the next day to get a refund with no answer. So I called Expedia. When Expedia called Beach Rose, the person they spoke with lied and said that we were “very happy” with our stay and also lied and said that I arrived late to check in at 7:30 pm when our phone records can clearly show that we called them around 20 minutes after 4 pm to get a refund. We were refused a full refund as well and only received back the lower portion of of the two nights paid for.
Comment from Hotel Management
Jan. 13, 2024 by Bonnie, Hotel Management
Dear Will,Thank you for sharing your experience with us, and we sincerely apologize for the inconveniences you encountered during your stay at Beach Rose INN. We deeply regret that the room provided did not meet your expectations and that you had difficulties with the check-in process.We understand the importance of accurate room descriptions, and we apologize for any discrepancies between the online portrayal and the actual room you received. This is certainly not the standard we strive to uphold, and we appreciate your feedback as it helps us identify areas for improvement.Regarding the front desk experience, we sincerely apologize for the inconvenience caused by the lack of staff presence during your check-in. This falls short of the service we aim to provide, and we will address this issue to ensure it does not happen again in the future.We are truly sorry to hear about the challenges you faced when trying to contact us for a refund. Such experiences are not reflective of the high standard of service we aim to provide. We will investigate the issues you mentioned with our communication and refund processes to ensure they are improved upon promptly.We appreciate your patience and understanding as we work to address these concerns. We have shared your comments with our team to implement corrective measures and ensure that future guests do not encounter similar issues.Once again, we apologize for any inconvenience you experienced during your stay. We value your feedback, and if there is anything more you would like to share or discuss, please feel free to reach out to us directly.Warm regards,Bonnie DesaiBeach Rose INN Management Team
by A traveller
Posted Dec. 17, 2023 on Expedia
Very quaint and quiet easy access to great restaurants and beach
Comment from Hotel Management
Jan. 13, 2024 by Bonnie, Hotel Management
Dear Les,Thank you so much for taking the time to share your positive experience at Beach Rose INN! We're delighted to hear that you found our inn to be quaint and quiet, and we appreciate your kind words about the easy access to great restaurants and the beach.Our team takes pride in providing a comfortable and enjoyable stay for our guests, and we're thrilled that you had a pleasant time with us. It's wonderful to know that our location and ambiance met your expectations.If you have any specific feedback or suggestions on how we can further enhance your experience or if there's anything else you'd like to share, please feel free to reach out. We always value input from our guests as we strive to continuously improve our services.We hope to have the pleasure of welcoming you back to Beach Rose INN in the future. Thank you again for choosing to stay with us!Warm regards,Bonnie DesaiBeach Rose INN Management Team
by A traveller
Posted Dec. 9, 2023 on Expedia
by A traveller
Posted Dec. 8, 2023 on Hotels
by A traveller
Posted Dec. 7, 2023 on Expedia
Rooms are very quaint and comfortable. Not much in the way of amenities plus very little in the way of sports and news on TV
Comment from Hotel Management
Jan. 13, 2024 by Bonnie, Hotel Management
Dear Les,Thank you for taking the time to share your feedback about your recent stay at Beach Rose INN. We're delighted to hear that you found our rooms quaint and comfortable. Your comfort is our priority, and we're pleased to know that aspect of your stay met your expectations.We appreciate your comments about the amenities and television offerings. We understand the importance of a well-rounded experience for our guests, and your feedback is invaluable as we continuously strive to enhance our offerings. We will certainly take your input into consideration as we work to improve our amenities and entertainment options.If there's anything specific you'd like to see in terms of amenities or television channels, please feel free to let us know. Your suggestions help us tailor our services to better suit the preferences of our valued guests.Thank you once again for choosing Beach Rose INN, and we hope to have the opportunity to welcome you back in the future. If there's anything else you'd like to share or discuss, please don't hesitate to reach out.Warm regards,Bonnie DesaiBeach Rose INN Management Team
by A traveller
Posted Dec. 4, 2023 on Expedia
by A traveller
Posted Dec. 4, 2023 on Expedia
This hotel was incredibly disappointing. Never saw a single person who worked there. No housekeeping, even though it indicated there would be. We had no towels, people were smoking in the hall. One dingy lamp, no outlets, room was falling apart. Warning found in dresser that balcony wasn't safe to use. Sheets were dirty. Truly did not sleep and did not feel safe.
Comment from Hotel Management
Dec. 5, 2023 by Bonnie, Hotel Management
Dear Catherine,Thank you for taking our time to share your Feedback,We Really Apologize that you had to face the above issues during your stay we are working on making Beach Rose INN look more nice and safe for Guests, we will make sure that you dont have to face any of these issues when you stay with us in the coming future
by A traveller
Posted Dec. 2, 2023 on Expedia
Very convenient location, very accommodating staff, nice quaint rooms. The only issue I have is no sports on TV selection
Comment from Hotel Management
Dec. 5, 2023 by Bonnie, Hotel Management
Dear Les,Thank you for taking out time to Provide your Valuable Feedback, we are happy that you enjoyed your stay at The Beach Rose INN, we are Extremely sorry that you had to face issues finding the sports channels on the Television we assure you that you will not have to face any such issues in your upcoming stays at the Beach Rose INN in the coming future
by A traveller
Posted Nov. 27, 2023 on Expedia
Very quiet, very comfortable
