Ratings based on 89 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
We got through it
Posted Aug. 27, 2019 on HotelsI really wish it was a better experience. The rooms were not up to par. We had to switch rooms 2 times because of issues. First room the shower didn’t work. Second room the ac was broken. Third room didn’t even lock properly or have a working bathtub but we decided twice was enough and we would just take our chances. The front desk totally screwed up my reservation and charged me twice. I still have not been refunded but hopefully will in the near future. Otherwise Harold’s wonderful smile kept us smiling as well. We enjoyed the beach and the goombay smashes. Don’t forget your bug spray or you will come home itching your skin off. The noseeums are atrocious.
by A traveller from Toronto
Posted Jul. 4, 2019 on Expedia
by A traveller
Posted Jun. 14, 2019 on Expedia
by A traveller
Posted Jun. 14, 2019 on Expedia
by A traveller
Posted May 16, 2019 on Expedia
scenery was beautiful
amenities weren't bikes were old and broken, no pool towels, had to ask for bath and hand towels
by A traveller
Posted Apr. 10, 2019 on Expedia
by A traveller
Posted Feb. 19, 2019 on Expedia
Based upon previous reviews and the "Certificate of Excellence," we expected an A+ experience when we arrived by personal plane FEB 12-14, 2019. The resort was essentially closed!! There is a dispute among the
ownership on how the resort is to be managed: the only restaurant is closed; the gift shop is closed; the main lobby has been closed and replaced by a shack near the marina; there were no activities whatsoever other than the pool and some water toys; no open fitness center; the marina
was locked down. On FEB 15 the weather was awful and there was no lunch or dinner available since the TIKI shack was closed which was the only place for limited meals. Our first assigned lodging room reeked of disinfectant
much like Lysol that our lungs burned. We were given another room where the bathroom counter had a non-stop army of tiny ants. The only saving feature was the remaining personnel who tried their best. Most staff members were
dismissed and some ended up at the Blue Marlin resort where we were compelled to have dinner each night. We are terribly disappointed that OBB did not extend the courtesy of alerting its future guests of the situation. We are appealing to Expedia, our booking agent, for some compensation.
by A traveller
Posted Feb. 19, 2019 on Expedia
by A traveller
Hotel in disrepair
Posted Jan. 18, 2019 on HotelsUnfortunately the hotel is very expensive and very run down. The hotel has no WiFi even though we had picked a more expensive hotel with WiFi so that we could work. In our room the toilet was blocked, the tumble dryer did not work, the coffee machine did not work. When we asked for pots and pans to cook for ourselves they were old and rusted and there were no sharp knives. When we asked for a knife we were informed that there were none. When we enquirer about a massage there was no one availible. Some days things were open and some days they were not. If we did not have a car and Bahamian SIM cards we would have been very stranded. It is a beautiful location but clearly in disrepair and quite a disappointment.
by A traveller from Chattanooga TN
Posted Jan. 3, 2019 on Expedia
Beautiful property and friendly staff. Very nice marina if you are bringing your own boat. Lots of games and activities for children in a safe secure environment.
