We stayed in Idris. While comfortable and clean, there is almost no storage in the room and it's not really suitable for anyone over 5ft10in due to a low beam.
While the breakfast service was frendly we felt it could have been more proactive towards the wants of the guests. For instance a couple clearly wanted a window table that had not been cleared. However, while this was observed by the staff, they were clearly expected to use the tables that were laid. This was not the only incident where it appeared that staff acted in ways that were more to do with minimizing the work-load than giving the customers the nicest experience.
Second time staying here and never lets us down. Nothing is too much trouble, everyone goes above and beyond. Such lovely people and a beaytuful place.
When booking very misleading and paid top price and was expecting the top room
On walking into room my husband nearly knocked himself out because of low beam and fell over and then the young lady said I was going to tell you about the low beam but it was to later. There is no sign saying mind your head walking in to room
Room was very noisy with cars driving past and bottle collection at 6am.
Would not stay again
Great hotel in a location close to some good National Trust properties such as Chartwell. Breakfast was cooked to order and plentiful. The staff we came into contact with were polite and friendly.
Whole experience, hotel, amenities, breakfast, room and staff amazing. Woukd wholeheartedly recommend a stay.
Only small issue was car park which was small and difficult to get in and out of spaces especially when large vehicles were parked. I saw several patrons struggling to manoeuvre their cars in and out.
The staff were all very friendly and helpful. The evening menu was first class as was the breakfast.
Iâd recommend this hotel to anyone. In fact i am booking again for next week.