Ratings based on 51 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
3.6 Service & staff
4.6 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 29, 2023 on Expedia
by A traveller
Lacked attention to detail
Posted Mar. 29, 2023 on HotelsVery disappointing. No hot water in the bathroom or kitchen, no bedding for the futon bed, no coffee cups, very limited simple kitchen item. The elevator entrance was located in a extremely dark parking lot.
by A traveller
Posted Mar. 17, 2023 on Expedia
by A traveller
Posted Mar. 7, 2023 on Expedia
I like the exercise room and the game room on the 7th floor. Only thing is the battery to the fire alarm was out so the thing was chirpping. Good thing maintenance came by within 30 mins to put in a new battery.
All in all I would stay there again.
by A traveller
Posted Feb. 26, 2023 on Hotels
by A traveller
Posted Jan. 2, 2023 on Expedia
I was never granted access to the property and left two messages with no response, I was forced to find other last minute accommodations. I will be seeking a full refund or legal action.
by A traveller
Posted Dec. 16, 2022 on Expedia
While the loft was very nice and had everything you needed; full kitchen, washer/dryer, full bath, comfortable bed, TV, etc., the experience to get into it was enough to deter me from doing this again. The instructions were so unclear that even the wonderful customer service individual had no idea what to tell me. I finally found the entrance after wandering around for 30 minutes. Then, I had to park a block and a half away in a garage that charges you $12.00 a night. I had to watch where I walked on the sidewalk as there was feces everywhere. The lobby was decent, but the hallway of the 7th floor smelled like a barn. Again, the loft was wonderful, just wish it was more convenient to stay there.
by A traveller
Posted Nov. 19, 2022 on Expedia
The bed was so comfortable. I got some great sleep!!
by A traveller
Posted Nov. 18, 2022 on Expedia
Pre check-in was awful. After booking, I got a suspicious email saying to click a link & provide credit card. It didn’t mention Expedia, Wichita, a recognizable reservation #, or the property name. I went to Expedia to confirm & saw a fraud alert message to NOT provide card info to such messages.
The emails kept coming, so I contacted Expedia chat. The rep didn’t seem to understand my concern, but assured me I had a reservation & said they contacted the property on my behalf; I didn’t need to do anything else.
Instructions from Expedia when I booked said I would get info 48 hours before checkin. Since it was now 24 hours til arrival & I had no instructions, I crossed my fingers, clicked the link & provided my credit card which was immediately authorized for 200 (still pending 2 days after check out).
I got an email with instructions to locate a key safe in the parking garage (which I was forbidden to use). I later got a voicemail message explaining there were issues with the key box & to call on arrival.
I parked a block away, walked to their dark garage & called an 800 number. The agent said she had opened the door to the leasing office. No doors opened, & she was describing features that didn’t exist. She was looking at the wrong property. I roamed the garage trying all doors. We got disconnected. After 20 minutes in the cold, she got the door to the key safe open.
Room was fair. Lamps next to bed didn’t work & the carpet was shabby, but otherwise OK.
by A traveller
Great location
Posted Oct. 20, 2022 on HotelsThe space was great. The process to get the key and to turn the key in was frustrating ! Both times we had issue. Needs to be smoother
