Ratings based on 916 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Strasburg
Posted May 12, 2024
Friendly and efficient staff.
Comment from Hotel Management
May 13, 2024 by Jeff F., Hotel Management
Dear William, Thank you for choosing Los Viajeros Inn and for taking the time to leave us a review. We're delighted to hear that you found our staff to be friendly and efficient.Providing exceptional service to our guests is something we take great pride in, and we're thrilled that you had a positive experience with us.We look forward to welcoming you back to Los Viajeros Inn on your next visit to Wickenburg!Jeffrey FGeneral Manager Los Viajeros Inn
by A traveller
Posted Feb. 29, 2024 on Expedia
Jenny greeted us upon our arrival. Great customer service, she was able to answer all of our questions about the town. The included breakfast was right next door at Dennys. The property was nice and quiet. Great stay would stay again l.
Comment from Hotel Management
Mar. 1, 2024 by Jeff F., Hotel Management
Dear Tina,Thank you for sharing your positive experience with us! We're delighted to hear that Jenny provided you with excellent customer service and was able to assist you with all your questions about the town. We'll be sure to pass along your kind words to her.We're pleased that you enjoyed the convenience of having breakfast at Denny's next door and that you found our property to be nice and quiet. Providing a peaceful environment for our guests is important to us.Thank you for considering us for future stays! We'd be thrilled to welcome you back and provide you with another great experience.Jeffrey FGeneral Manager Los Viajeros Inn
by A traveller
Posted Feb. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 1, 2024 by Jeff F., Hotel Management
Thank you for staying with us and we appreciate your feedback.
by A traveller
Posted Feb. 28, 2024 on Expedia
Instead of breakfast, they give you a voucher for Denny's which is next door.
Comment from Hotel Management
Feb. 28, 2024 by Jeff F., Hotel Management
Dear John,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience caused by our breakfast offering. We understand the importance of a satisfying breakfast experience during your stay.We strive to provide our guests with a variety of dining options, which is why we partner with nearby establishments like Denny's to offer alternatives. However, we recognize that this may not have met your expectations, and we apologize for any disappointment this may have caused.Your feedback is invaluable to us, and we will certainly take it into consideration as we continuously work to improve our services. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.Thank you again for bringing this to our attention.Jeffrey FGeneral Manager Los Viajeros Inn
by A traveller
Posted Feb. 27, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Jeff F., Hotel Management
Thank you for staying with us and we appreciate your feedback.
by A traveller
Gem of a motel!
Posted Feb. 26, 2024 on HotelsFantastic! What a gem. Very clean, modern and friendly staff. Definitely recommend a stay here! Wonderful!
Comment from Hotel Management
Feb. 27, 2024 by Jeff F., Hotel Management
Dear Amanda,Thank you for your glowing review! We are thrilled to hear that you had a fantastic experience during your stay with us. Providing a clean, modern atmosphere and friendly service is at the heart of what we do, and we're delighted that you found our staff accommodating.Your recommendation means a lot to us, and we're honored that you would suggest our hotel to others. It's also wonderful to hear that you enjoyed the picture of our hotel's front; we take pride in our property's appearance and are glad it left a positive impression on you.We truly appreciate your kind words and support. If you find yourself in the area again, we would be delighted to welcome you back for another enjoyable stay.Jeffrey FGeneral Manager Los Viajeros Inn
by A traveller
Posted Feb. 18, 2024 on Expedia
First room that we were assigned was a king suite the TV was not working moved us to two queen beds, and everything else was fine. Apparently, there wasn’t anyone on staff that could come to rooms to do maintenance. Only the person at the front desk.
Comment from Hotel Management
Feb. 20, 2024 by Jeff F., Hotel Management
Dear James, Thank you for sharing your feedback with us. We're glad to hear that overall, your experience was satisfactory, despite the initial issue with the TV in your first room.We apologize for any inconvenience you experienced due to the TV not working initially. We understand how frustrating that can be, especially when you're looking forward to relaxing. We appreciate your patience as we worked to resolve the issue and accommodate you in a different room.Our team always aims to provide prompt and efficient service to address any concerns guests may have. However, we apologize if our response time did not meet your expectations. We'll certainly review our procedures to ensure that we can better handle similar situations in the future.We're pleased that everything else in the second room met your expectations and that you found it comfortable. Your satisfaction is important to us, and we appreciate your understanding.If there's anything else we can do to improve your experience or if you have any further feedback to share, please feel free to reach out to us. We hope to have the opportunity to welcome you back for a seamless and enjoyable stay in the future. Thank you for choosing to stay with us.Jeffrey FGeneral Manager Los Viajeors Inn
by A traveller
Arizona 2024
Posted Feb. 16, 2024 on HotelsOur stay was very good, quiet, good beds, good breakfast.
Comment from Hotel Management
Feb. 16, 2024 by Jeff F., Hotel Management
Dear Roseann,Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a very good stay with us and that you found our hotel quiet, with comfortable beds, and enjoyed our breakfast offerings.Providing a peaceful and comfortable environment for our guests is our top priority, and we're delighted that we were able to meet your expectations in this regard. Our team works hard to ensure that every guest has a memorable and enjoyable stay, and it's always rewarding to receive positive feedback like yours.We sincerely appreciate your kind words and your decision to stay with us. Should your travels bring you back to [Location], we would love to welcome you back for another wonderful stay.Thank you again for choosing Los Viajeros Inn. We look forward to hosting you again in the future!Jeffrey FGeneral Manager Los Viajeros Inn
by A traveller
Posted Feb. 13, 2024 on Hotels
Really enjoyed staying there! Clean & spacious rooms & great staff. Already booked our next stay!
Comment from Hotel Management
Feb. 14, 2024 by Jeff F., Hotel Management
Dear Guest,We're delighted to hear that you had such a wonderful experience during your stay with us! Thank you for taking the time to share your feedback. We're thrilled that you found our rooms clean and spacious and that our staff made your stay memorable. It's fantastic to know that you've already booked your next stay with us – we can't wait to welcome you back! If there's anything we can do to make your next stay even better, please don't hesitate to let us know. See you soon!Jeffrey FGeneral ManagerLos Viajeros Inn
by A traveller
Posted Feb. 10, 2024 on Expedia
Room was very clean. Appears to have been recently updated, tasteful modern decor.. However, matress was broken down, not supportive, needs replacement. This stay was during a popular local event. None the less, at $285, the rate was excessive for a standard king room
Comment from Hotel Management
Feb. 12, 2024 by Jeff F., Hotel Management
Dear John,Thank you for taking the time to provide feedback on your recent stay. We're glad to hear that you appreciated the cleanliness and modern decor of our room. However, we apologize for any discomfort you experienced with the mattress. Your comments are important to us, and we will certainly address this issue promptly to ensure the comfort of our guests. Regarding the pricing, we understand your concerns and want to assure you that we regularly review our rates to ensure they are competitive and reflective of the value we offer. However, we appreciate your feedback and will take it into consideration as we continue to improve our offerings. We hope to have the opportunity to welcome you back for a more satisfactory experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Jeffrey FGeneral Manager Los Viajeros Inn
