Ratings based on 465 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 25, 2024 on Expedia
by A traveller
Posted Jan. 15, 2024 on Expedia
by A traveller
Room review, reception Kontiki beach resort
Posted Dec. 30, 2023 on HotelsThe manager was not so welcoming we arrived 2 days late due to the weather i had informed them of this issue. The check in told you nothing all they were interested in was taking 200 dollars deposit which will take 20 working days to get back. I thought this was a bit of a scam to earn money.
The air con was dripping water in one room and was not mended until the following morning the manager apparently knew about this but did not realise it had not been fixed, very poor not concentrating on the right things. No apology
by A traveller
Posted Dec. 27, 2023 on Expedia
by A traveller from Brooklyn
Posted Dec. 24, 2023 on Expedia
by A traveller
Posted Dec. 21, 2023 on Expedia
I’ll start with all of the positives, it is a beautiful and safe resort. I enjoyed the saltwater pools, there were various dining options, and you have access to excursions on the property. Guest services was very polite and helpful. However, the customer service that we received from the receptionists was not pleasant. The rooms were not cleaned on a proper schedule and they do not change bed sheets unless you make multiple requests. I went to the resort with perfectly clear skin and left with bumps on my face and body. We woke up to ants in the bathroom then requested a room change. They allowed us to switch rooms and the manager accommodated my friend and I with one drink voucher… Overall, I had a great trip outside of the living conditions. The resort is beautiful but I can’t say that I would recommend it or stay there again.
by A traveller
Posted Dec. 17, 2023 on Expedia
by A traveller
Posted Dec. 11, 2023 on Expedia
The staff here was amazing & attentive. I love the location. Plenty to do within the area. 10/10. I would definitely come back to this hotel again.
by A traveller
Posted Dec. 9, 2023 on Expedia
by A traveller from Miramar
Posted Dec. 5, 2023 on Expedia
I stayed here while on vacation for my birthday and the staff went above and beyond to ensure I had a memorable stay. Amy and Sabina were absolutely amazing. I will definitely return.
