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Macdonald Old England Hotel & Spa

4.0 star property
Family-friendly 4-star hotel near Lake Windermere

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Photo gallery for Macdonald Old England Hotel & Spa

Exterior
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Flat-screen TV
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
23 Church Street, Windermere, England, LA23 3DF
  • Lake Windermere
    ‪1 min walk‬
  • Bowness Pier
    ‪2 min walk‬
  • World of Beatrix Potter
    ‪4 min walk‬

Room options

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

About the area

Windermere

On lake.Your stay at this hotel will put you steps from Bowness Pier and a 5-minute walk from Lake Windermere. Old Laundry Theatre and World of Beatrix Potter are also within half a mile (1 km).

What's nearby

  • Lake Windermere - 1 min walk - 0.0 km
  • Bowness Pier - 2 min walk - 0.2 km
  • World of Beatrix Potter - 4 min walk - 0.4 km
  • Windermere Jetty Museum of Boats, Steam and Stories - 10 min walk - 0.9 km
  • Brockhole - the Lake District Visitor Centre - 6 min drive - 6.0 km

Getting around

  • Windermere Station - 6 min drive
  • Manchester Airport (MAN) - 101 min drive

Restaurants

  • ‪The Pier Coffee Shop - ‬2 min walk
  • ‪The Lake View - Bowness - ‬4 min walk
  • ‪Trattoria - ‬5 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪The Albert - ‬3 min walk

About this property

Macdonald Old England Hotel & Spa

Family-friendly 4-star hotel near Lake Windermere
Macdonald Old England Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a sauna, and a library are also featured at the family-friendly Macdonald Old England Hotel & Spa. Parking is available for a fee.

This 4-star Windermere hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 462 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Macdonald Old England Hotel & Spa offers 106 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Windermere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, Czech, English, French, Hungarian, Italian, Polish, Slovak, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (72 inch wide door)
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18.00 per person
  • Secured self parking fee: GBP 25.00 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Old England
Macdonald Hotel Old England
Macdonald Old England
Macdonald Old England Hotel
Macdonald Old Hotel
Old England
Old England Hotel
Old England Macdonald
Old England Macdonald Hotel
Old Macdonald Hotel
Hotel Macdonald Old England
Macdonald Old England & Spa
Macdonald Old England Hotel & Spa Hotel
Macdonald Old England Hotel & Spa Windermere
Macdonald Old England Hotel & Spa Hotel Windermere

Macdonald Old England Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 419 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

ALISON ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Krish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Great service and friendly staff, nice room & facilities. Breakfast was well cooked, great quality and very tasty....... lots of choice as well ! Fab location. Only draw back is the £25 additional fee for using the car parking facilities, which i think is excessive for a 1 night stay
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Kyle

Stayed 1 night in Feb 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good things -Clean and quiet hotel located in great central area overlooking the lake. -Room was lovely. -Great breakfast. Bad things - £25 per day for parking in their own car park 5min walk away feels like a rip off. -Over sensitive fire alarm system meaning 1 alarm going off per day of our stay. No real communication from staff, guests were keeping each other updated from the little bits we heard. -Pool was not warm. -Shower was awful. Couldn’t maintain an even temperature and had no overhead shower.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away in the lakes

Weekend away for valentines in the lakes. Perfect location and looked after so well.
Stayed 1 night in Feb 2025

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel great location.
Stayed 1 night in Feb 2025

6/10 Okay

Emma

Liked: Room comfort
Disliked: Property conditions & facilities

A little disappointed:(

Definitely needs more staff. Plumbing shocking and old pipes with a noise coming from sink. Also, the shower head faces wall and can’t move it into place. Food wise, eggs Benedict was raw and not worth the extra £5. However, not bad to say it was free with the stay. Bed very comfortable and warm, had a good night sleep. Overall an okay experience but expected more for the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! Everything I had hoped for. Thank you!
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Break

Great stay although drinks pricey in the bar ,great breakfast very efficient staff
Stayed 1 night in Jan 2025

10/10 Excellent

Luke

Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very tiered Hotel living of the Location

The Hotel is very tiered looking and in need of urgent refurbishment. There’s plenty of cracks in the ceiling and walls around the hotel . We reported that the Radiator in our room 118 was only Luke warm at best and this wasn’t rectified at all . The pool water was supposedly 28 degrees c on Saturday morning , absolutely no chance , I’m a heating engineer and I know what 28 degrees c is . If the revamp doesn’t take place soon then they urgently need to adjust there prices to come inline with the quality and condition of the Hotel .
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picture postcard stay

Lovely room with balcony overlooking the lake. Good service and facilities
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service
A bit tired inside and a pain with the parking but other than thag, a cute hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Macdonald Old England

Sandra on check in was amazing and the hotel as always was a pleasure to stay at. Only downside was the towels we old and worn but otherwise very happy
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service

Disappointing stay for wife’s birthday

Very disappointed with service. We arrived 1.30pm but told couldn’t get into our until after 4. Fine, but they made us check in then and pay for parking. When paying for parking, we were asked if cash or card. We paid by card to then be interrupted by another woman on reception saying it needed to be by card. Told her we’ll pay by cash as per the initial question. We came back at 4.10pm and there was a huge queue. The receptionist took way too long to check people in. By 4.30 we were in our room and changed quickly to use spa facilities. We went down to spa reception and were told that the pool was at maximum and we couldn’t go in. No mention of this at all when checking in upstairs. We were told we could wait or go back to room and they would call. We said absolutely not as others were coming in wanting to use facilities as well. All the time, all they did was check a monitor. We waited 10 mins for someone to come out and the lady on reception was going to allow others in before us, so we had to step in. When we eventually got into pool, we counted and there were less than 10 in the whole spa facilities. The pool was freezing cold, sauna not hot at all, steam room took ages to put any steam out, and the shower wasn’t working. Complete waste of money. On top of this, the staff were extremely rude. From reception, to spa to the woman serving us breakfast in the morning. All extremely miserable and made you feel like every request was a chore to them. Extremely disappointed
Stayed 1 night in Jan 2025

6/10 Okay

Ngan

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely two night break

The hotel is situated perfectly to walk around Bowness. It was really clean and our room whilst elements are older / a bit dated, looked like had not long been redecorated so felt lovely. Breakfast was brought to your table, with a view of the lakes. Can’t fault it. Would go again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Neil

Stayed 3 nights in Dec 2024