Ratings based on 358 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 22, 2024
Comment from Hotel Management
Mar. 28, 2024 by Karli, Hotel Management
"Thank you so much for your review of our hotel. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A traveller
Posted Mar. 18, 2024 on Expedia
Good place. They were doing some remodeling which limits it some areas but overall it was a very positive experience.
Comment from Hotel Management
Mar. 18, 2024 by Karli, Hotel Management
Thank you for taking the time out of your day, We look forward to seeing you again.
by A traveller
Below normal Holiday Inn suites standards
Posted Feb. 25, 2024 on HotelsCheck in took forever because we went thru hotels.com instead of direct to the hotel. We arrived at midnight, so that made it worse that it took so long. After checkin, we entered the hotel thru the side door and immediately entered a construction zone. The hallway was taped off like we weren’t supposed to be back there but the side door let us enter…. There was a cockroach in the room as well as a spider in the bathroom. Cold water pressure in the sink was not even enough to brush teeth.
Breakfast in the morning was a mixture of stale pastries and your typical reheated frozen omelette… we quickly went to MCD for breakfast instead. It was not super expensive, so I didn’t expect a lot, but it just seemed like it was below the standard I normally get at holiday inn suites.
Comment from Hotel Management
Mar. 18, 2024 by Karli, Hotel Management
I do apologize for your experience with us. I do hope you give us another try to make this better.
by A traveller
Posted Feb. 25, 2024 on Expedia
Great sleep! Nice hot breakfast!
Comment from Hotel Management
Mar. 18, 2024 by Karli, Hotel Management
Thank you for the review! Cant wait to see you again.
by A traveller
Posted Feb. 18, 2024 on Expedia
The staff was so welcoming, friendly and accommodating. My son and I traveled alone and they made us feel safe and made it enjoyable and comfortable. Loved it
Comment from Hotel Management
Feb. 23, 2024 by Karli, Hotel Management
Thank you for your review!
by A traveller
Posted Feb. 13, 2024 on Expedia
Easy to get to. Property is good except putting a guest staying two nights right next to an area that’s torn apart and workers start drilling and pounding at 7am isn’t good.!
Comment from Hotel Management
Feb. 23, 2024 by Karli, Hotel Management
I do apologize for the issues you had during your stay. We appreciate the feedback.
by A traveller
Posted Feb. 12, 2024 on Expedia
Carpet in the room was sticky! Like it was shampooed and they left the soap on it. Very unpleasant
Comment from Hotel Management
Feb. 23, 2024 by Karli, Hotel Management
We apologize for the problems during your stay. We hope you give us another chance in the future.
by A traveller
Posted Feb. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 28, 2024 by Karli, Hotel Management
"Thank you so much for your review of our hotel. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A traveller
Posted Jan. 22, 2024 on Expedia
Very clean and excellent breakfast
Comment from Hotel Management
Feb. 23, 2024 by Karli, Hotel Management
Thank you for the review.
by A traveller
Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Jan. 19, 2024 by Karli, Hotel Management
Thank you for taking the time to leave us a review, we hope to see you again soon!