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Quality Inn & Suites Hanes Mall

2.5 star property
Hotel near Novant Health Forsyth Medical Center in Winston-Salem

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Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Aerial view
Free daily self-serve breakfast
Point of interest
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Place, Hanes Mall
    ‪10 min walk‬
  • Place, Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,006 reviews
The price is CA $182
CA $206 total
includes taxes & fees
Oct 2 - Oct 3
Hampton Inn & Suites Winston-Salem/University Area, NC

About the area

Winston-Salem

Heart of Winston-Salem.Within a 10-minute walk of the hotel, you'll find Novant Health Forsyth Medical Center and Hanes Mall. Wake Forest University Baptist Medical Center and Truist Stadium are also within 3 miles (5 km).

What's nearby

  • Novant Health Forsyth Medical Center - 5 min walk - 0.4 km
  • Hanes Mall - 10 min walk - 0.9 km
  • Wake Forest University Baptist Medical Center - 4 min drive - 3.4 km
  • Benton Convention Center - 6 min drive - 6.1 km
  • Wake Forest University - 11 min drive - 8.6 km

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Hero House - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪The Cookie House - ‬16 min walk
  • ‪Kick Back Jack's - ‬14 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel near Novant Health Forsyth Medical Center in Winston-Salem
Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites Hanes Mall. Free self parking is available.
  • 146 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • ATM
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Interior

Sleep Inn Hanes Mall

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,005 reviews
The price is CA $93
CA $109 total
includes taxes & fees
Oct 5 - Oct 6
Sleep Inn Hanes Mall

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open May 26 and close September 04.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Reviews

Quality Inn & Suites Hanes Mall Reviews

6.8

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 269 out of 1005 reviews
Rating 8 - Good. 294 out of 1005 reviews
Rating 6 - Okay. 161 out of 1005 reviews
Rating 4 - Poor. 120 out of 1005 reviews
Rating 2 - Terrible. 161 out of 1005 reviews

Reviews

2/10 Terrible

Kris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemned

Very bad homeless everywhere room and building needs condemned
Stayed 1 night in Jun 2025

4/10 Poor

Becky, Wilmette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing good about this property, were the beds were great.
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

Sheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super friendly, breakfast pretty good, older hotel showing it's age, but very affordable and comfortable for my dog and I
Stayed 2 nights in May 2025

2/10 Terrible

Keith

Stayed 1 night in May 2025

8/10 Good

Robyn

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Tiwayne

Liked: Cleanliness, staff & service, property conditions & facilities
It’s smelt weird wasn’t the worst .
Stayed 1 night in Jun 2025

6/10 Okay

Angel

Travelled with group
Liked: Staff & service
Disliked: Amenities
staff was friendly. The property was not quite what I was expecting. A little run down, and the room phones did not work at all. Weak water pressure
Stayed 3 nights in Jun 2025

10/10 Excellent

Parrish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Christine

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jeffery Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Expedia needs to review this hotel’s policy and reevaluate their plan to continue to promote this establishment.
Stayed 1 night in Jun 2025

10/10 Excellent

Nelichia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Eric

Stayed 1 night in Jun 2025

2/10 Terrible

Kristopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never doing it again
Stayed 2 nights in May 2025

2/10 Terrible

Yvette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE!!! This property is not at all what you see in the photos. As soon as we arrived to check in, we realized we had been scammed. It's a dump! The property looks like it hasn't been cleaned, painted or fixed up in YEARS! And the people loitering outside made it feel very sleazy. Unless you’re looking for a "room-by-the-hour" kind of place, DO NOT book here! RUN! The manager refused to admit that the property was misrepresented in the photos and refused to give us a refund. Thankfully we ended up staying at the Courtyard Marriott Hanes Mall which was just a few minutes away and had a wonderful stay. It was well worth paying $20 more! And fyi, the glowing reviews are fake!
Stayed 1 night in May 2025

2/10 Terrible

Shweta

Disliked: Cleanliness, property conditions & facilities
Terrible smell outside and in the rooms! Uncomfortable beds! Just hated the whole thing!
Stayed 1 night in Jun 2025

10/10 Excellent

Calvin, denton

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!!
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay for a quick trip

Everything was fine. Site Manager Tom was pleasant and helpful when needed.
Stayed 3 nights in May 2025

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, polite desk clerk
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Eduardo Yaroguy

Stayed 1 night in May 2025

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The facility was older, which didn't matter that much, but the hot water being out when i was trying to get ready for my brother's funeral was just beyond unacceptable!
Stayed 6 nights in May 2025

10/10 Excellent

Chris

Disliked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very old and out dated. The hotel lost hot water for the last 2 days wwe were there. I’ll be submitting a request for a refund. I’m done with Quality Inns.
Stayed 3 nights in May 2025

2/10 Terrible

David, Charlotte

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work. Coffee maker ice machines didn’t work. Check I took forever Lobby reeked of marijuana place was just trashy
Stayed 2 nights in May 2025