Ratings based on 137 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
It was ths worst place i have been roaches not cleaned properlyverybad
Posted Feb. 23, 2024 on HotelsComment from Hotel Management
Feb. 28, 2024 by Lake Ida Beach Resort, Hotel Management
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay. We take your feedback seriously as we strive to provide a comfortable and enjoyable experience for all our guests.I want to assure you that we are actively addressing the issues you mentioned. Our housekeeping team is conducting a thorough inspection to ensure proper cleanliness, with a particular focus on addressing any pest concerns. We are committed to resolving these issues promptly to prevent any recurrence in the future.We understand the importance of a clean and welcoming environment, and we regret that we fell short of your expectations. Please allow us the opportunity to make things right for you. If you have any additional details or specific areas of concern, we would appreciate it if you could share them with us, as it will help us in our efforts to improve.Once again, we apologize for any inconvenience caused, and we hope to have the chance to welcome you back and provide you with the exceptional experience that our guests deserve.Thank you for your understanding.Sincerely,
by A traveller
Posted Feb. 19, 2024 on Hotels
by A traveller from Mulberry
Posted Feb. 15, 2024 on Expedia
The cottage was very old and in bad need of being updated. Aside from that it smelled musty.
Comment from Hotel Management
Feb. 28, 2024 by Lake Ida Beach Resort, Hotel Management
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay. We take your feedback seriously as we strive to provide a comfortable and enjoyable experience for all our guests.I want to assure you that we are actively addressing the issues you mentioned. Our housekeeping team is conducting a thorough inspection to ensure proper cleanliness, with a particular focus on addressing any pest concerns. We are committed to resolving these issues promptly to prevent any recurrence in the future.We understand the importance of a clean and welcoming environment, and we regret that we fell short of your expectations. Please allow us the opportunity to make things right for you. If you have any additional details or specific areas of concern, we would appreciate it if you could share them with us, as it will help us in our efforts to improve.Once again, we apologize for any inconvenience caused, and we hope to have the chance to welcome you back and provide you with the exceptional experience that our guests deserve.Thank you for your understanding.Sincerely,
by A traveller
Posted Feb. 12, 2024 on Expedia
Manager refused to received us , because was full capacity .. I ask per refund plus, very bad bussness
by A traveller
Posted Feb. 6, 2024 on Expedia
by A traveller
Posted Jan. 25, 2024 on Hotels
by A traveller
Deceiving
Posted Jan. 24, 2024 on HotelsThe facilities is definitely nothing like it looks in the pictures I'm sure the pictures were taken back in the 60s when it was a beautiful place it's quite run down need some upgrades wouldn't be a bad thing but don't deceive people by the looks of one picture and then you get there and it's obviously not look that
Comment from Hotel Management
Feb. 28, 2024 by Lake Ida Beach Resort, Hotel Management
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay. We take your feedback seriously as we strive to provide a comfortable and enjoyable experience for all our guests.I want to assure you that we are actively addressing the issues you mentioned. Our housekeeping team is conducting a thorough inspection to ensure proper cleanliness, with a particular focus on addressing any pest concerns. We are committed to resolving these issues promptly to prevent any recurrence in the future.We understand the importance of a clean and welcoming environment, and we regret that we fell short of your expectations. Please allow us the opportunity to make things right for you. If you have any additional details or specific areas of concern, we would appreciate it if you could share them with us, as it will help us in our efforts to improve.Once again, we apologize for any inconvenience caused, and we hope to have the chance to welcome you back and provide you with the exceptional experience that our guests deserve.Thank you for your understanding.Sincerely,
by A traveller
Posted Jan. 14, 2024 on Hotels
by A traveller
Posted Dec. 11, 2023 on Expedia
I loved the view of the lake and dock from our cottage.
Comment from Hotel Management
Dec. 16, 2023 by Patel, Hotel Management
Thank you so much. Welcome Again
by A traveller
Posted Nov. 25, 2023 on Expedia
Comment from Hotel Management
Dec. 16, 2023 by Patel, Hotel Management
Thanks a lot for your Valued Rating
