Note fondée sur 122 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A bit tired!
Publié le 18 févr. 2024 sur HotelsIt’s a bit tatty and tired this hotel. Probably wouldn’t stay again. The rooms are big and the bed was comfortable. It’s just the bathrooms are dated and not the cleanest.
The staff are friendly enough and helpful.
The gym is way too small and again dated and not overly clean.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Sharon, Gestion de l’hôtel
Good Morning James,Thank you for taking the time to review us.I am pleased that you found the bed comfortable and the rooms large, I have passed your comments on regarding the cleanliness of the hotel bathroom and gym to the department managers.We look forward to welcoming you back to show you a stay that you deserve.Kind RegardsSharon
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Sharon, Gestion de l’hôtel
Good Morning Steve,Thank you for such a great review.We are delighted you enjoyed your stay. We do hope that you will stay with us again in the not too distant future.Kind RegardsSharon
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Close to town and hotel had a pool
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Sharon, Gestion de l’hôtel
Good Morning Carolyn,Thank you for such a great review.We are delighted you enjoyed your stay. We do hope that you will stay with us again in the not too distant future.Kind RegardsSharon
par un voyageur de hampshire
Publié le 16 févr. 2024 sur Expedia
Enjoy the pool, food was good, beds were comfortable and not far from york
Commentaires de Gestion de l’hôtel
26 févr. 2024 par sharon, Gestion de l’hôtel
Good Morning,Thank you for taking the time to review us.I am pleased that you enjoyed you the hotel and its facilities. We look forward to welcoming you back when your travels next bring you back to the area.Kind RegardsSharon
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Sharon, Gestion de l’hôtel
Good Morning,Thank you for such a great review.We are delighted you enjoyed your stay. We do hope that you will stay with us again in the not too distant future.Kind RegardsSharon
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Sharon, Gestion de l’hôtel
Good Morning,Thank you for taking the time to let us know about your experience while staying with us. Your experience of the Delta Hotel by Marriott York is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area.Kind RegardsSharon
par un voyageur
Publié le 12 févr. 2024 sur Expedia
We really enjoyed our stay, we found the staff very helpful.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Jim, Gestion de l’hôtel
Good morning Thank you for your highly scored review. We are delighted that you enjoyed your stay. We do hope that you will stay with us again in the not too distant future.
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Great feel / vibe to the hotel, we really enjoyed our stay. All the staff we came into contact with were welcoming, polite, friendly and professional.
Nice selection for breakfast.
Good size room, which was very quiet with fridge, two portable heaters and all the extras you would expect eg robe, hair dryer etc.
Minor lack of attention to detail/ decor tired in our superior room eg position of door stop in the bathroom made an already tight gap unnecessarily tighter. By repositioning the stopper by an inch or two the door could open wider (handle would still not hit the wall.) Same applies to the hook on the back of the bathroom door, by moving it to the right by one inch (admittedly it would not quite be central) it would not hit the corner of the wall which had been damaged stopping it from opening a little wider.
Significant cracks in the sink.
Sofa bed a little worn.
Bed very comfortable with a choice of two pillows with different levels of support.
Loved the 12 o’clock checkout.
We had a great stay and despite some minor points around decor we would definitely stay again.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par David - Front Desk, Gestion de l’hôtel
Thank you for taking the time to review us.We are delighted to have been your chosen hotel during your recent stay in York. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your scores have been shared with the hotel team as a critical way of understanding how we can continue to improve on our exceptional service to guests like you.I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Jim, Gestion de l’hôtel
Good morning Thank you for your highly scored review. We are delighted that you enjoyed your stay. We do hope that you will stay with us again in the not too distant future.
par un voyageur
Publié le 10 févr. 2024 sur Hotels
Our stay was perfect. Some of the deco is abit dated but still clean and did not affect on our stay.
Would defo stay again
Commentaires de Gestion de l’hôtel
12 févr. 2024 par David - Front Desk, Gestion de l’hôtel
Dear Donal,Thank you for choosing to stay at the Delta Hotel by Marriott York and providing your honest feedback on the Guest Satisfaction Survey. We look forward to welcoming you back when your travels next bring you back to the area.Kind regards
