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DoubleTree by Hilton York

4.0 star property
4-star hotel near Shambles

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Photo gallery for DoubleTree by Hilton York

Exterior
Courtyard
Cafe
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • York Minster
    ‪6 min walk‬
  • Shambles
    ‪6 min walk‬
  • Jorvik Viking Centre
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪50 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout drapes

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Cosy Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout drapes

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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The price is CA $134
CA $160 total
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Moxy York

About the area

York

City center retreat .Within a 10-minute walk of this The Groves hotel, you'll find Shambles and York Minster. Merchant Adventurers' Hall and Jorvik Viking Centre are also within half a mile (1 km).

What's nearby

  • York Minster - 6 min walk - 0.5 km
  • Shambles - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 9 min walk - 0.8 km
  • York Dungeon - 10 min walk - 0.9 km
  • York Racecourse - 5 min drive - 3.2 km

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪The Snickleway Inn - ‬3 min walk
  • ‪The Old White Swan - ‬5 min walk

About this property

DoubleTree by Hilton York

4-star hotel near Shambles
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,064 reviews
The price is CA $129
CA $155 total
includes taxes & fees
Jun 22 - Jun 23
Hampton by Hilton York Piccadilly

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Uncovered self parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 397 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nigel

Liked: Staff & service
The first room I slept in for one night was on ground floor bed 3 feet away from pavement it was surreal felt like there was people in the room and 3 lanes of traffic couldn’t sleep it was very dated and carpet was filthy. I spoke to Hazel who was brilliant she upgraded my room and the second night was far more pleasant. I don’t think Room 70 should be used or if it is customers should be warned of limitations.
Stayed 2 nights in Mar 2025

4/10 Poor

Marc

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Worst hotel room ever

Probably the worst hotel room I’ve ever stayed in - very little lighting, lights tripped off, power sockets don’t work, creaking floor boards, on busy main road lots of traffic noise, sofa bed had springs poking out very uncomfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband stayed here for our 10th wedding anniversary. The hotel is beautiful the staff are very friendly and helpful. Close to the centre.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend trip

Booked a cosy double room for a weekend trip room was lovely and big especially the bathroom and very comfortable bed very close to city centre was very impressed would definitely stay again A☆
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Stayed 2 nights in Mar 2025

10/10 Excellent

Yasmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna on reception was first rate….. allowed an early check in and went out of her way to ensure we had a good stay. Location is perfect for exploring York, near the Minster and walking distance to all attractions and bars.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Comfy stay

We have visited this hotel on many occasions, from when it was the Best Western Monk Bar. Much has changed since then. However it is still a friendly welcoming (if somewhat corporate affair). My only criticisms on this visit were:Lack of fried eggs in the morning - eventually one turned up on a plate a lovely lady had taken to keep warm. Mu second egg came later and had obviously beendone in a rush as it was a little "snotty". On my last visit the bar was poor - with a can of Guinness not beiong used as it had frozen at the back of the fridge, surely a sign of poor stock rotation. Bar staff were all over the pace, but no real empathy with the customer. Didn't use the bar on this occasion, instead getting mildly enlivened at the Old Starre in town. Didn't dine in either - preferring an excellent steak at "Caesar's" a 5 minute walk away. Overall the hotel was comfortable - had a nice upfrade to a De Luxe room with a lovely big bed and large TV. Good bathroom with a hiot tap which turned on the wrong way(!). Thanks for the welcome "cookie" - in Egland these are generally called "biscuits"... We came by bus, which was a boobn as car parking in York centre is horrendous and expensive. Overnight at the hotel it's "5.00 for the night on a first come basis, and even with the Councikl car park it's £14.50.
Stayed 1 night in Feb 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A lovely hotel, situated on the city walls with a short walk into the centre. Family friendly and a warm welcome from staff!
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and staff, breakfast let down

The hotel staff were friendly and helpful, our room was clean very comfortable however our stay was let down when we went to breakfast, no sausages overdone bacon, Luke warm dried beans Luke warm scrambled egg cold mushrooms and to top it off the coffee machine was broken! We have stayed here a few times previously and the breakfast has been great.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas, Motherwell

Stayed 3 nights in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy days

Very welcoming and very clean. Good value.
Stayed 1 night in Feb 2025

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Pleasant hotel in good walking distance from train station and the city centre. Bar area nice whilst waiting to check into room
Stayed 1 night in Feb 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointing room. Small, thin bed covers, curtains didn’t close properly so room could be seen by anyone in the car park. No tv remote, broken batch plug…. I know it’s York, but not great value for money.
Stayed 1 night in Feb 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay central to York

Comfortable family room/suite (57) but it was very cold, lots of heaters in the room but quite noisy and took a while to kick in. All staff very friendly and helpful.
Stayed 1 night in Feb 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jack

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025