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Holiday Inn York City Centre by IHG

4.0 star property
4-star hotel near Shambles

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Photo gallery for Holiday Inn York City Centre by IHG

Lobby
British cuisine
Exterior
Premium Room, Multiple Beds
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
53 Piccadilly, York, England, YO1 9PL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, York City Walls
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Standard Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

7.6 out of 10
Good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Desk, free cribs/infant beds, free WiFi, bed sheets

Room, 2 Twin Beds

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

York

City center retreat .Within a 15-minute walk of this City Centre hotel, you'll find Shambles and York Minster. Yorkshire's Winter Wonderland and York Barbican are also within half a mile (1 km).

What's nearby

  • Jorvik Viking Centre - 6 min walk - 0.5 km
  • York City Walls - 6 min walk - 0.5 km
  • Shambles - 6 min walk - 0.5 km
  • York Christmas Market - 7 min walk - 0.7 km
  • York Minster - 12 min walk - 1.1 km

Getting around

  • York (QQY-York Train Station) - 17 min walk
  • Leeds (LBA-Leeds Bradford) - 69 min drive

Restaurants

  • ‪Brew York Craft Brewery & Tap Room - ‬5 min walk
  • ‪The Postern Gate - ‬1 min walk
  • ‪Coppergate Kitchen - ‬5 min walk
  • ‪The Red Lion - ‬4 min walk
  • ‪Piccadilly Tap - ‬3 min walk

About this property

Holiday Inn York City Centre by IHG

4-star hotel near Shambles
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn York City Centre by IHG.

This 4-star York hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2002
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.99 to 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.99 to 18.99 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Holiday Inn York City Centre by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1008 reviews
Rating 8 - Good. 349 out of 1008 reviews
Rating 6 - Okay. 144 out of 1008 reviews
Rating 4 - Poor. 66 out of 1008 reviews
Rating 2 - Terrible. 45 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ricardo

Disliked: Cleanliness, property conditions & facilities, room comfort
W
Stayed 3 nights in Nov 2025

6/10 Okay

Paul

Liked: Staff & service, amenities
Room 120 has a wet room and when showering the water flooded from the bathroom into the carpet of the main bedroom, the drain for the water was not open enough to allow for drainage.
Stayed 2 nights in Nov 2025

6/10 Okay

Matthew

Decent if you get a good price.
Stayed 2 nights in Nov 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Mar 2023

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location..... only 10min walk into town centre. Nice clean hotel, friendly staff. Would stay again.
Stayed 1 night in Nov 2025

6/10 Okay

jonathan

Travelled with family
Liked: Cleanliness, staff & service
no parking on site and quite expensive had a room on the front which was quite noisy asked to change and got the “ no available rooms to change to “ rooms are small and if on a lower floor you get noise from upper floors
Stayed 3 nights in Oct 2025

4/10 Poor

Mandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds too small breakfast cold would I recommend it for location yes for anything else no
Stayed 1 night in Nov 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never had breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room & bathroom were exceptionally clean, bed was comfortable and the staff very friendly and helpful. Breakfast was very good just lacking in a bit of jam for my toast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, and good food, staff were friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff. Rooms are good size and clean. Would stay here again if we were to visit York again.
Stayed 2 nights in Oct 2025

8/10 Good

delaina

Every
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean decent size room. Good staff. Wetherspoons right across the street. Walking distance to town center and entertainment.
Stayed 2 nights in Oct 2025

6/10 Okay

Diane

Tired and small rooms
Stayed 2 nights in Oct 2025

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was ok. No shower pressure and hot water took ages to come on. No duvet and pillow for my son who was using a sofa bed. Had to donate my extra pillow which would have been used to support my pregnant belly. The duvets provide were already folded in the sofa bed contained a stain.
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location, just a short walk to central York and the Barbican Theatre. Inside the hotel reception area had plenty of seating and a nice relaxed atmosphere. My room was comfortable and also had a lovely walk-in shower.
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great hotel, but breakfast service was very poor.

Very clean room and facilities. Breakfast was not very good, whilst the food was great, the service was awful. Not enough staff to cope with the guests. Continually running out of food, cups, sauces, tea bags etc etc, and tables that needed cleaning were stacking up as guests were pouring in.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay
Stayed 1 night in Oct 2025

2/10 Terrible

Peter, Winchester

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Poor condition property. Reception staff still insist on taking a credit card deposit although unsure why as there is little in the hotel to spend on
Stayed 1 night in Sep 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo stay

Room was great , staff very friendly and helpful bar was a little pricey Also didn't notice where I could have a evening meal , and ended up with a parking ticket which having needed to write my registration down for my stay I thinking the hotels had a parking deal for patrons
Stayed 2 nights in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were polite and helpful. Great stay
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025