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Novotel York Centre

4.0 star property
4-star hotel near York Minster

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Photo gallery for Novotel York Centre

Exterior
Superior Room
Porch
Indoor pool
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar

Explore the area

Map
Fishergate, York, England, YO10 4FD
  • York City Walls
    ‪8 min walk‬
  • Shambles
    ‪9 min walk‬
  • York Minster
    ‪14 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

York

Fishergate stay.Within a 15-minute walk of this Fishergate hotel, you'll find York City Walls and Jorvik Viking Centre. York Barbican and Yorkshire's Winter Wonderland are also within half a mile (1 km).

What's nearby

  • York Barbican - 3 min walk - 0.3 km
  • York City Walls - 8 min walk - 0.7 km
  • Jorvik Viking Centre - 8 min walk - 0.7 km
  • Shambles - 9 min walk - 0.8 km
  • York Minster - 14 min walk - 1.2 km

Getting around

  • York (QQY-York Train Station) - 5 min drive
  • Leeds (LBA-Leeds Bradford) - 55 min drive

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪Piccadilly Tap - ‬7 min walk
  • ‪Walmgate Sandwich Bar - ‬8 min walk
  • ‪The Lighthorseman - ‬5 min walk
  • ‪Masons Arms - ‬3 min walk

About this property

Novotel York Centre

4-star hotel near York Minster
Novotel York Centre offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Novotel York Centre. For a fee, parking is available.

This 4-star York hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,057 reviews
The price is CA $130
CA $156 total
includes taxes & fees
Jun 22 - Jun 23
Hampton by Hilton York Piccadilly

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 17 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

Kenneth, Kilmaurs

Travelled with partner, Travelled with group
Liked: Staff & service
Nice staff and the stay in general was fine. Only let down by the badly stained carpet in the room. We did report this and were told the room is getting a new carpet soon. A robust clean of the current carpet would suffice.
Stayed 2 nights in Mar 2025

8/10 Good

Penrhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all lovely and the hotel was comfortable and clean. My only issue was our kettle tripped out electric. It was to be replaced but it wasn't and so tripped out again. I could not have a coffee or dry my hair cos electric was tripped. Also usb plugs by bed didn't work.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Andreea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Large family room, comfortable bed, pillows, good shower. Lovely location. Very good room service and restaurant, delicious food. Breakfast very reasonable too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ann

Stayed 1 night in Mar 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient for walking into York centre. Also easy on site parking although that is chargeable as an extra.
Stayed 1 night in Feb 2025

6/10 Okay

Kelsey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel was clean but staff could do with a smile.

On arrival the hotel was very hectic and busy, this was due to children running riot which isn’t the hotels fault. However Mohammed on reception lacked customer service I got the feeling he didn’t want to be there, very unhelpful and rude. When we checked out no response from him or even a hello hope you enjoyed your stay what you would expect when checking out. Overall the hotel was nice but could do with investing in staff that enjoy their job and are approachable to their customers.
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, great accommodation only a short walk to town fab
Stayed 1 night in Feb 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay no complaints from us
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Adele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Expensive for what it is!

The family room was small and the extra beds were very basic and only really suitable for a child. We had 3 adults in our party so the sleeping arrangements were not ideal. The mirror's in the bedroom were also badly placed. The main double bed was very soft, not firm which is obviously a matter of preference. The check in time was 4.30pm and check out was 11.00 am. I thought that this was too late and too early respectively. We had to pay a further £30 to check in early, otherwise we barely had time to use the facilities. Needing to book the pool was an inconvenience as was the time being limited to 30 minutes.
Stayed 1 night in Feb 2025

6/10 Okay

Stewart, London

Travelled with family and small children
Liked: Staff & service
We were keen to book a hotel with a swimming pool so were willing to pay a bit more to do so. When we arrived, the receptionist asked us to choose a specific half-hour slot to use the pool, and also book a specific time to come down to breakfast. I recognise that they were busy but this felt a bit pressured for a relaxed family stay, a bit like staying at a theme park hotel. Bedrooms were clean but public areas were a bit shabby. Overall not a bad stay but would have expected a bit more at the price point.
Stayed 2 nights in Feb 2025

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

It was nice restaurant and check in staff very helpful and friendly especially the breakfast team.it was the school hols and the staff coped really well.
Stayed 4 nights in Feb 2025

4/10 Poor

L

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in topbof the range room .close to barbican
Stayed 1 night in Feb 2025

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Base to explore York

Good Location. Friendly staff Very clean. Good breakfast
Stayed 1 night in Feb 2025

8/10 Good

Cathrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Philip

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern great value hotel in walking distance from centre of York. Parking is excellent. You pay £17 you can leave car there before check in and the whole next day even after checking out. Great flexibility on parking. Only gripes were that check in took 15 to 20 minutes. Also the bed in the room was so hard that i struggled to sleep. Much prefer a premiere inn bed. Shame had these two things been different it would have been 10 / 10.
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is York

Stayed in disabled room. Comfortable & well designed bathroom. Possibly could do with additional grab rails in shower. When the room heating was inadequate hotel promptly provided additional heater. Hotel close to York city centre with ample carparking on site (£17/day). Would use again.
Stayed 3 nights in Feb 2025

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Okay for a night away

Very nice hotel upon entering and the lobby, bar and restaurant space were excellent. We ate our evening meal in the hotel and the food was good quality but a bit pricey for what it was. There was a bit of confusion over the happy hour deal but the staff rectified it for us really quickly so no complaints there. The rooms were really nice and very clean, however, we didn't have the best sleep as the air conditioning in the room was so loud. At one point I got up as I thought one of the kids had left the tap running. We also had a pull out couch bed for our son and this wasn't the comfiest. Overall it was perfectly okay for a night away and we wouldn't be disappointed returning but, being honest, we'll probably look elsewhere next time we're in York.
Stayed 1 night in Feb 2025