There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Queens Hotel & Victoria Cloisters also features multilingual staff, a television in a common area, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this York hotel.
It was very practical, near the train station and near the town center and all the attractions. The staff was always kind and helpful. The rooms were well maintained.
Points faibles : Service et personnel, confort de la chambre
Great location, lovely apartment, clean and pleasant. However stay was very uncomfortable due to heating being on full blast and unable to turn off, plus mattress is well overdue replacement and super uncomfortable, so terrible nights sleep.
We did mention to the cleaning and reception staff, and it appears that this was not new news!
Hotel was lovely, we had a river view room and it was great! Other reviews said it was noisey outside but nothing disturbed us. It was a sunday night though. We didn't eat in the restaurant or have breakfast so cant review that. Overall great night, we will come back
The hotel is in a great location by the River Ouse and all the main York attractions are easily walkable. The superior river view room was spacious and nicely decorated. Staff were friendly and helpful and the buffet breakfast had a good choice of hot and cold food which set you up for the day
We booked what we thought was a room with king size bed, it turned out to be an apartment. Nowhere on the booking or the website say that the apartment was in a different location to the hotel. Reception explained where it was & gave us 3 keys. When we got to the road theyâd sent us to there was nothing to say anything about queens hotel so we had to ring hotel for more directions. We had to unlock a gate to get it which was very difficult to open, then unlock an outer door & then climb 2 flights of stairs. Apartment was very clean but had single beds. Had a dressing table but mirror was so far into the corner of the room there was hardly room to dry my hair. There was a double plug under the dresser but only one worked & there was no light on or around the dresser & no light directed to it. Was a very dark corner & there was no telly in the bedroom.