Roomzzz York City

4.0 star property
4-star hotel near York Minster

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Photo gallery for Roomzzz York City

Fridge, microwave, stovetop, dishwasher
Reception
Loft Suite Balcony & View | Balcony
Exterior
Loft Suite View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Laundry
  • Kitchen

Explore the area

Map
Terry Avenue, York, England, YO23 1FG
  • York City Walls
    ‪10 min walk‬
  • Shambles
    ‪12 min walk‬
  • York Minster
    ‪17 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪47 min drive‬

Room options

Loft Suite Balcony & View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Loft Suite Balcony

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Loft Suite View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Loft Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Grande View

  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Loft Suite

  • 60 sq m
  • Sleeps 4
  • 2 King Beds

Grande Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Smart Studio Balcony & View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Smart Studio Balcony

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Family Studio

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Smart Studio View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Smart Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

York

South Bank stay.Within a 15-minute walk of this South Bank hotel, you'll find York City Walls and Shambles. Rowntree Park and Yorvik Brass Rubbing Centre are also within half a mile (1 km).

What's nearby

  • York City Walls - 10 min walk - 0.9 km
  • Jorvik Viking Centre - 10 min walk - 0.9 km
  • Shambles - 12 min walk - 1.0 km
  • York Racecourse - 15 min walk - 1.3 km
  • York Minster - 17 min walk - 1.4 km

Getting around

  • York (QQY-York Train Station) - 17 min walk
  • Leeds (LBA-Leeds Bradford) - 60 min drive

Restaurants

  • ‪The Postern Gate - ‬12 min walk
  • ‪Fulford Arms - ‬20 min walk
  • ‪The Lighthorseman - ‬16 min walk
  • ‪Winning Post - ‬10 min walk
  • ‪Wellington Inn - ‬17 min walk

About this property

Roomzzz York City

4-star hotel near York Minster
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Roomzzz York City also features a fitness center, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 97 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Coffee shop
Roomzzz York City offers 97 accommodations with safes and designer toiletries. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 15 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: GBP 15 per night (in/out privileges)
  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Roomzzz York City.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Roomzzz York City York
Roomzzz York City Hotel
Roomzzz York City Hotel York

Roomzzz York City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 578 out of 804 reviews
Rating 8 - Good. 161 out of 804 reviews
Rating 6 - Okay. 41 out of 804 reviews
Rating 4 - Poor. 13 out of 804 reviews
Rating 2 - Terrible. 11 out of 804 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

W J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Lovely stay, perfect location, clean spacious rooms and the staff very friendly and welcoming & the added bonus of free coffee and fresh croissants. Will definitely be booking to stay here again and would highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Clean room, plenty of space and facilities, staff friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great location to centre only 10 min walk. Second stay here, will be coming back again soon
Stayed 1 night in Feb 2025

4/10 Poor

Kelsey

Disliked: Cleanliness, property conditions & facilities, room comfort

Nice greeting untidy room

Greeting was very pleasant, staff kind and helpful, unfortunately on arriving in room a food stain on the floor and dust on floor and headboard of bed,
Stayed 1 night in Feb 2025

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Great place, great location very clean! Will be using again
Stayed 1 night in Feb 2025

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Lovely room with a view of the river. Well equipped kitchen and amazing shower. Very clean.
Stayed 1 night in Feb 2025

8/10 Good

Elke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York getaway

Lovely stay, comfortable bed, good shower, clean rooms, everything you need for self catering, hot drinks when you want, definitely come back to stay and polite staff 😊
Stayed 2 nights in Feb 2025

8/10 Good

Nicholas P

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, efficient and well sized room, parking and an easy walk into York City Centre - perfect for our short sightseeing visit and at a fair price too!
Stayed 2 nights in Jan 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing front desk staff debbie was a credit to the company went above and beyond to help.
Stayed 1 night in Jan 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room - great stay.

Lovely light airy room with beautiful river view. Very nice kitchen area with all the essentials. Bathroom clean and under floor heating was an added bonus. Stall delightful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

NICKY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally situated next to the river with a short walk to the centre.clean with good parking
Stayed 2 nights in Jan 2025

10/10 Excellent

Codie

Stayed 1 night in Dec 2024

10/10 Excellent

Mr Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay, the staff were friendly and it was so quiet. There is parking, a coffee machine available 24/7 and fresh croissants in the morning. The only issue I had was that the mattress was so hard it was like sleeping on concrete so I didn’t get very much sleep but the firmness of mattresses is a personal preference.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice facilities and friendly welcoming staff
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

No communication regarding flooding

We arrived in York 2 days after flooding occurred, but the hotel did not attempt to get in touch with us prior to arriving to inform us that we were unable to drive to and park at the hotel. We were given an alternative parking address, with no clear instructions and had to walk with small children, after dark, in the freezing cold, with our bags across the river which took around 25 minutes. We would have made alternative accommodation arrangements had we known of the flooding and the inconvenience we experienced. We were unable to use the gym as it was being used as a laundry store, we could not control the thermostat in the bedroom, the shower screen was broken and the toilet roll holder was broken and hanging off the wall. We expected better service from this chain of hotels, and the lack of communication for guests yet to arrive was unacceptable and poor service in Roomzzz part. We were offered a partial refund on the rate, but we would have preferred to have been informed of the flooding before arriving and having the Ho or to cancel and stay somewhere more accessible for us.
Stayed 1 night in Jan 2025

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, everything from spacious rooms, to staff ,they have even gym. It was fantastic. Definetely coming back
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Callum

Stayed 2 nights in Jan 2025

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brown water from pipework came through the ceiling and landed on the bed we were sleeping in. The hotel have not had the courtesy to reply or follow this up.
Stayed 3 nights in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025