Ratings based on 48 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 26, 2024 on Expedia
by A traveller
Posted Jul. 16, 2024 on Expedia
by A traveller from Darien
Posted Jul. 14, 2024 on Expedia
by A traveller
Posted Jul. 14, 2024 on Expedia
Few dining options, friendly staff but at busy times, we waited a long time for service.
Comment from Hotel Management
Jul. 16, 2024 by Best regards, Michael and the Le Mersenne Family, Hotel Management
Dear Alma,Thank you for taking the time to share your feedback. We're glad to hear you found our staff friendly. We apologize for the wait time you experienced during busy periods and the limited dining options available. Your comments are important to us and will help us make the necessary improvements to better serve our guests.We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.
by A traveller
Posted Jun. 19, 2024 on Expedia
Beautiful property and great staffs
Comment from Hotel Management
Jun. 19, 2024 by Warm regards, Michael and the Le Mersenne Family, Hotel Management
Jambo James,Thank you for your wonderful review! We are delighted to hear that you enjoyed our beautiful property and appreciated our great staff.We look forward to welcoming you back to Le Mersenne Zanzibar, Autograph Collection, for another memorable stay.
by A traveller
Posted Jun. 13, 2024 on Expedia
Exceptional experience in every way.
Comment from Hotel Management
Jun. 15, 2024 by Michael and the Le Mersenne Family, Hotel Management
Jambo Si,Thank you for your heartfelt review. We are delighted to hear that your experience at Le Mersenne Zanzibar, Autograph Collection, was nothing short of excellence.We are thrilled that Ashley, Megan, Captain Haji, and our waiters Benson, Mariam, Larry, and Raymond made your stay memorable. Our family is dedicated to providing the best service possible, and it is wonderful to know they succeeded in making you feel at home.Your kind words about our breathtaking hotel and your willingness to return with your family mean a lot to us. We are honored to be considered your second home.Thank you once again, and we look forward to welcoming you back soon!Warm regards,
by A traveller
Posted May 25, 2024 on Expedia
by A traveller
Posted Mar. 8, 2024 on Expedia
We enjoyed our stay at the Le Mersenne and loved the detail and design of the room. Well appointed. The service was great, location is close to Paje Beach and the Treehouse Restaurant but also far from Stone Town and other popular beaches so plan to either book a driver or rent a car. We booked a scooter thru the hotel and traveled to Paje. DJ played great music at the hotel. We loved the vibe!
With that said, a few things to be noted …
Limited food options and we grew bored of the pricey options by day 2. The hotel is gorgeous but not as well kept as I prefer. Caulking issues, small wear and tear throughout. For the price and all the extras — tub facing the ocean, soak pool on deck, spacious amenities and great service … I was very pleased with my stay. The stickler in me loosened a bit and enjoyed myself truly.
Comment from Hotel Management
Mar. 25, 2024 by Michael and the Le Mersenne Family, Hotel Management
Dear Brandi,Thank you for sharing such a detailed and thoughtful review of your stay with us at Le Mersenne on Expedia. We're absolutely delighted that you appreciated the design and details of your room, and it's great to hear that our service and the vibe at the hotel added to your enjoyment. DJ nights are indeed one of our highlights, and we're thrilled that they resonated well with you.It's wonderful to learn that you took the opportunity to explore Paje and the surrounding areas by scooter, making the most of what Zanzibar has to offer. We're glad that our location served as a convenient base for your adventures.We take note of your feedback regarding the food options and the upkeep of the hotel. Your comments are crucial in helping us to refine our offerings and maintain the high standards that our guests expect, especially when it comes to the condition of our facilities.The satisfaction of our guests is our utmost priority, and it’s heartening to know that the little luxuries and the overall quality of service made you feel very pleased with your experience. We understand that there's always room for improvement, and we assure you that we will be addressing your points of concern.Thank you once again for choosing Le Mersenne and for letting the 'stickler in you' loosen up a bit with us. We hope to have the pleasure of welcoming you back for another memorable stay.Warm regards,
by A traveller
Posted Feb. 21, 2024 on Expedia
Very quiet property, pleasant staff. Rooms were clean with breathtaking views of the Indian Ocean.
Not walkable to many things , would recommend renting a car as taxis can be a bit pricey. But it is very easy for the hotel to drop you off and pick you up .
Would recommend if you need some peace and quiet .
Comment from Hotel Management
Mar. 25, 2024 by Michael and the Le Mersenne Family, Hotel Management
Jambo Annia,Thank you for your kind review and for choosing Le Mersenne Zanzibar. We are delighted to know that you appreciated the serenity of our property, the pleasantness of our staff, and the breathtaking views from our clean rooms.We understand your advice regarding transportation and appreciate your noting the convenience of our drop-off and pick-up service. Your recommendation for those seeking peace and quiet is much valued, and we're glad we could provide you with a tranquil retreat.We hope to welcome you back soon for another peaceful and relaxing stay.Warm regards,
by A traveller
Posted Feb. 14, 2024 on Expedia
.
Comment from Hotel Management
Apr. 9, 2024 by Michael and Le Mersenne family , Hotel Management
Dear Sheikh, Thank you for choosing Le Mersenne Zanzibar and for posting your review. We are delighted that you had a fantastic time with us, and we are looking forward to welcoming you back soon.