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The Fives Oceanfront Hotel

4.5 star property
4.5-star beachfront resort near Ojo de Agua Beach

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The Fives Oceanfront Hotel

Photo gallery for The Fives Oceanfront Hotel

On the beach, white sand, beach cabanas, sun loungers
Exterior
Room, 2 Bedrooms, Ocean View
40-inch Smart TV with cable channels, TV
3 bars/lounges, poolside bar, beach bar

Overview of The Fives Oceanfront Hotel

Reviews
8.8

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Explore the area

Map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Popular LocationOjo de Agua Beach11 min walk
  • Popular LocationPuerto Morelos Town Square14 min walk
  • Popular LocationPuerto Morelos Reef15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)28 min drive

Room options

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, desk

Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, desk

Presidential Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Junior Suite

View from room

Junior Suite

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Resort Residences

Premium bedding, minibar, in-room safe, desk

1 Bedroom Partial Oceanview Resort Residences

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom Oceanview Resort Residences

Premium bedding, minibar, in-room safe, desk

1 Bedroom Oceanview Resort Residences

  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Puerto Morelos

Beachfront retreat .You'll find Arrecife de Puerto Morelos National Park and Ojo de Agua Beach within a 15-minute walk of this Puerto Morelos resort. Puerto Morelos Town Square and Puerto Morelos Reef are also within 2 miles (3 km).
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Ojo de Agua Beach - 11 min walk
  • Puerto Morelos Town Square - 14 min walk
  • Puerto Morelos Reef - 15 min walk
  • Puerto Morelos Beach - 5 min drive
  • Crococun Zoo - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • My Paradise Beach Club - 6 min walk
  • Merkadito del Mar - 15 min walk
  • La Sirena Restaurant, Lounge and Sports Bar - 16 min walk
  • Panna e Cioccolato - 15 min walk
  • Unico Beach Club - 4 min walk

About this property

The Fives Oceanfront Hotel

4.5-star beachfront resort near Ojo de Agua Beach
Some rates at The Fives Oceanfront Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Fives Oceanfront Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a spa tub, a sauna, and a fitness center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos resort.

  • 93 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 2019
  • Continental breakfast (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
The Fives Oceanfront Hotel offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • In-room child care (surcharge)

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach club (surcharge)
  • Boat tours
  • Ecotours
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Lifeguards on site
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Winery release events
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch Smart TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 100
  • Christmas Day (25 December) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Fives Oceanfront Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 147 out of 237 reviews" "
Rating 8 - Good. 50 out of 237 reviews" "
Rating 6 - Okay. 18 out of 237 reviews" "
Rating 4 - Poor. 9 out of 237 reviews" "
Rating 2 - Terrible. 13 out of 237 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Travelled with family and small children
One of the best hotels!! Everything is amazing, since you arrive, they make you feel so warm. The rooms are great and the beach is one of the best ones in Cancun.
Stayed 1 night in Jan 2024

10/10 Excellent

Blake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow where do we begin. This is our 2nd time coming to The Fives Oceanfront because we loved it so much and our 2nd time was even better than our first. Everything was wonderful, the beach, the pool, the food, our room, but none of this would be possible with the STAFF they’re the ones who make this resort AMAZING. To name a few of the people who took care of us Erick, Emir, George, Baldo, Carlos, Angel, Luisa, Moses/Moises!! We came with our 2 kids ages (4) & (9months) and they all were so caring and patient with us. Can’t wait to come back again.
Stayed 8 nights in Jan 2024

10/10 Excellent

James, Philadelphia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stars were all the waitstaff in all locations and we the proximity to town my only criticism is that there should be a change in the menus every few days,it gets repetitive if you’re staying for a week or more. That being said we are planning to stay there again.
Stayed 7 nights in Jan 2024

8/10 Good

Alicia, Northfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Stayed 7 nights in Dec 2023

2/10 Terrible

Sandy Y

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You cancelled our booking that was made in August one day before departure. Unacceptable
Stayed 5 nights in Dec 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Jodie

10/10 Excellent

Berenice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a few nights for my parents who are seniors. My mom uses a cane and found the hotel accessible; the elevators and closeness to the beach from the hotel were perfect. They loved the hotel location and amenities but more than anything, they received excellent service and were glad with the kindness of the hotel staff. They want to return to this hotel in the future and I look forward to visiting too.
Stayed 2 nights in Nov 2023

8/10 Good

olga

Stayed 10 nights in Nov 2023