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Barceló Maya Palace - All Inclusive

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3 outdoor pools, sun loungers
Gazebo
Junior Room
6 restaurants, international cuisine
Junior Suite, Oceanfront (Premium Level) | Bathroom

Overview of Barceló Maya Palace - All Inclusive

Check out the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Popular LocationEcopark Kantun Chi15 min walk
  • Popular LocationCenote Azul18 min walk
  • Popular LocationPuerto Aventuras Marina4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)63 min drive

Room options

Junior Room

  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Pool View (Premium Level)

  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Premium Level)

  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Xpu-Ha

Beachfront retreat .Within a 5-minute walk of the property, you'll find Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 2 miles (3 km).

What's nearby

  • Ecopark Kantun Chi - 15 min walk
  • Cenote Azul - 18 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive
  • Dolphin Discovery - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • Mirador Buffet - 8 min walk
  • Carey Lobby Bar - 8 min walk
  • Agave - 6 min drive
  • Capri - 4 min walk
  • Buffet Colonial - 9 min walk

About this property

Barceló Maya Palace - All Inclusive

4.5-star beachfront property with 3 outdoor pools
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 6 restaurants
  • 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony or patio

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.95 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Barceló Maya Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 893 out of 1485 reviews" "
Rating 8 - Good. 324 out of 1485 reviews" "
Rating 6 - Okay. 122 out of 1485 reviews" "
Rating 4 - Poor. 88 out of 1485 reviews" "
Rating 2 - Terrible. 58 out of 1485 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet food is average, as expected. The ala carte restaurants were disappointing. Very well managed. Staff was lovely.
Stayed 7 nights in Jan 2024

10/10 Excellent

Arturas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Like evrything
Stayed 6 nights in Jan 2024

10/10 Excellent

Kendra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best resort ever
We had a wonderful stay. Amazing staff per usual. So many food options and activities on site.
Stayed 5 nights in Jan 2024

10/10 Excellent

Egle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 6 nights in Jan 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Dana, Baldwin Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Olga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay at Barcelo Palace in December 2023. The staff was wery nice, our room was clean and spacious, food options were good , too. A la cart Restaurants are much better in the Palace than other Barcelo hotels complex. Staff is amazing.
Stayed 7 nights in Dec 2023

10/10 Excellent

Shlomo

Stayed 7 nights in Jan 2024

10/10 Excellent

damon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel like the food was much better last year. The buffet was not consistent at all but other than that it was great.
Stayed 7 nights in Jan 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and staff were great. Only issue we had was with the food. Restaurants were terrible, poor quality food. Buffets were so so. We will not return to this resort. Resort 5/5 food 2/5.
Stayed 7 nights in Jan 2024