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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property
3.5-star beachfront resort near Playa del Carmen Maritime Terminal

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Exterior
View from room
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Property entrance
Reviews
7.8

Good

Popular amenities

  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Hot tubHot tubHot tub
  • Pool
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Popular LocationMamitas Beach4 min walk
  • Popular LocationPlaya del Carmen Main Beach8 min walk
  • Popular LocationQuinta Avenida12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Premium Package with Partial Ocean View

Premium Package with Partial Ocean View | View from room

Premium Package with Partial Ocean View

  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Package

In-room safe, blackout drapes, iron/ironing board

Superior Package

7/10 Good
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Package with pool view

In-room safe, blackout drapes, iron/ironing board

Superior Package with pool view

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Package

In-room safe, blackout drapes, iron/ironing board

Premium Package

8.4/10 Very good
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 10-minute walk of this Luis Donaldo Colosio resort, you'll find Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Mamitas Beach - 4 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Quinta Avenida - 12 min walk
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Gran Coyote Golf - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Colectivo Mexicano Cervecero - 8 min walk
  • The BIO & Natural way, 5ta Av. - 8 min walk
  • Martina Beach Club - 4 min walk
  • Encanto Beach Club - 6 min walk
  • La Vagabunda de la 38 - 6 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star beachfront resort near Playa del Carmen Maritime Terminal
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • 8762 sq ft of conference space
  • 814 sq m of conference space
  • Built in 2003
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Karaoke
  • Kayaking
  • Mini golf
  • Motorized watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/body boarding
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Mini-fridge

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Contactless check-in and contactless check-out are available.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 422 out of 1007 reviews" "
Rating 8 - Good. 249 out of 1007 reviews" "
Rating 6 - Okay. 155 out of 1007 reviews" "
Rating 4 - Poor. 89 out of 1007 reviews" "
Rating 2 - Terrible. 92 out of 1007 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location on the best beach in Playa Del Carmen
Stayed 4 nights in Feb 2024

8/10 Good

Linda, West Kelowns

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like a boutique resort, small, cosy and easy to walk around. We were upgraded to a suite which overlooked the pool and ocean, on the 3rd floor. Fabulous room, but the drain in the shower was so slow. We were there for just 2 nights and ate at the Italian restaurant the first night and paid extra for the Japanese. Both were very good. The buffet food looked average and our drinks we ordered at the buffet bar, instead of the swim up bar. Way better drinks! We had a much needed break and would go there again for just a few days.
Stayed 2 nights in Feb 2024

8/10 Good

Griselda

Liked: Cleanliness, staff & service
Staff were really friendly and helpful.
Stayed 6 nights in Feb 2024

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service
Not the same property it used to be. We always went because it was small, and quiet. The beach isn’t very good. Food is mediocre. We’ve been going here for 12 years. Time to go somewhere new. Same small property, better amenities.
Stayed 5 nights in Feb 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the small size of the resort! The atmosphere was very refreshing. Staff were great! Downtown was easily accessible.
Stayed 10 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Wanted to love, not so much.
I wanted to love this hotel, check in was great, they gave us a welcome drink and allowed us to enjoy the property until our room was ready. Absolutely beautiful property. Here is where it went wrong, Immediate pull into asking for 90 mins of our time for an expensive timeshare that they try to push off as not one by bashing time shares. We did it for free massages and they failed to let us know we needed to book the day before. The manager “fixed” it by giving us an upgraded dinner to their Japanese restaurant, this included lobster. They are not changing the bed sheets, we can tell they are not fresh and there was stains. They have potential for mold because there is moisture in the rooms on the floors all day. Literally everything was moist no matter how cold we kept it. They need fans or something installed to fix this. Several times upon eating, dishes were not clean. Upon checkout, we were charged for our “upgraded” dinner because it wasn’t done properly by the timeshare lady. Instead of fixing it, he decided he wouldn’t honor it because “they are separate” I wanted to love this hotel. It’s a beautiful property on the perfect beach close to everything. It has potential to be great, just didn’t service well or really take care of their guest as they should have. I’m giving 3 starts for the property only and the bartenders.
Stayed 2 nights in Feb 2024

8/10 Good

Kailie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay
Stayed 5 nights in Feb 2024

6/10 Okay

lara

Travelled with group
Liked: Cleanliness
Average.
Stayed 6 nights in Feb 2024

4/10 Poor

Jocelyn

Liked: Cleanliness, property conditions & facilities
Arrived and they did not have a room for us
Stayed 4 nights in Jan 2024

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location.
Stayed 5 nights in Feb 2024