Downtown Puerto Vallarta stay.With a stay at this Downtown Puerto Vallarta hotel, you'll be steps from Teatro Vallarta and Camarones Beach. Malecon and The Church of Our Lady of the Refuge are also within half a mile (1 km).
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Portonovo Plaza Malecón. Limited free parking is available on a first-come, first-served basis.
This 3-star Puerto Vallarta hotel is smoke free.
1 building
45 guestrooms or units
4 levels
205 sq ft of conference space
19 sq m of conference space
Built in 2009
Continental breakfast (free)
Terrace on the roof
Business center (24 hours)
Conference space
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Television in lobby
Elevator
No smoking on site
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Languages
English, Spanish
Property amenities
Family friendly
Outdoor pool
Soundproofed rooms
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
Free continental breakfast available daily 8:00 AM–11:00 AM
Room service available
Things to do
Outdoor pool
Accessibility
Elevator
Room amenities
Entertainment
Cable channels
LCD TV
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
More
Desk
Free local calls
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Portonovo Plaza Malecón
Children and extra beds
Children are welcome.
Kids stay free! Children 9 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
We should mention
Children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta
Hotel Portonovo Plaza Malecón Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 375 out of 1005 reviews" "
10 - Excellent
375
Rating 8 - Good. 378 out of 1005 reviews" "
8 - Good
378
Rating 6 - Okay. 149 out of 1005 reviews" "
6 - Okay
149
Rating 4 - Poor. 56 out of 1005 reviews" "
4 - Poor
56
Rating 2 - Terrible. 47 out of 1005 reviews" "
2 - Terrible
47
8.6/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
Maria
Travelled with partner
22 Feb 2024
Liked: Cleanliness, staff & service, amenities
It is in a great location staff is absolutely great especially Monica, Luis, busboy access to everything! Breakfast was good need more and newer tables and chairs some were broken and still in eating area. Some furniture was outdated and need repair our nightstand drawers could not close. There was black crud around shower stall. Things that could be overlooked but gross. Overall it was ok their employees are the best
I did not stay at the hotel . Just got a different hotel . Room was extremely noisy due to the busy street. . They had rooms but refused to change . Also they wanted me to wear a pink wrist band to go in and out of hotel 24/7 . Told me they will not return any money . And I can go to a deferent hotel . I called Expedia but of course no one answered the phone . I just left and got a different hotel through booking. Com . For 10-20 $ extra one can get a much better place . Will not recommend .
WiFi not working and the TV remote not operable. The elevatorNOT working! Room was VERY TINY considering the rate of pay for the night. Reception staff took forever to check me in (allegedly their computer system not working). There were 3 other guests came to complain about the WiFi and elevators not working while I was checking in.
Rey
Stayed 1 night in Feb 2024
2/10 Terrible
Marie
Travelled with family
18 Feb 2024
Staff had trouble understanding English
Room smelled and you couldn’t turn on the air conditioner because it made load noises. You could hear people in the next room and in the hallway
Marie
Stayed 1 night in Feb 2024
6/10 Okay
Beulah, Brandon
Travelled with partner
18 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is good.
Breakfast is Mexican and limited. Police and security personal come in to eat.
Clean and well maintained.
Bring own face cloth.
Sewer gas noted in the room first 3 days.
Great location next to the malecon and friendly staff. The property is needing a good remodel.
Salvador
Stayed 1 night in Feb 2024
6/10 Okay
Joan
Travelled with group
15 Feb 2024
The hotel is close to the Malecon and you can walk everywhere. The pool not so great, all cement and 3 lounge chairs. The restaurant offers a buffet breakfast but closes at noon so hard to get water or anything to snack, no ice. I had to buy my own water to drink.
False advertizing SAID SOUND PROOF WINDOWS WHAT ABOUT THE GLASS DOOR ? no sleep .Shower did not work ....only if you like CoLD water would not turn to the left as instructed Valentines day with no shower! TV was dark then darker then suddenly light . I COULD ONLY GET THE INTERNET IN THE NIGHT BUT GUESS I NEEDED SoMETHING TO DO at 3 in the morning Never stay there again