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The hotel is lovely and modern and clean, with a great location but for the money the room was very small. Its a good job it was a short stay we had as there was very little clothes hanging space and not a single drawer.

Our stay at Pinnacles could not have been more amazing! From the check-in process to our wonderful accommodations, convenient location, and absolutely stunning views, we are so thankful we stayed here. There was even a lovely tray with some cheese, crackers, and dips awaiting us in the refrigerator on our arrival with music playing from the TV. Whenever we find ourselves back in this stunning corner of the world, we will certainly be back to stay at Pinnacles.

The room was dated and dirty. The pool was really dirty and we weren't able to use it even though we had paid extra for a pool room. When I brought it up to the staff they made excuses and didn't offer any discount or solution. A refund for the additional price of the pool room would have made a huge difference in my overall review.

The staff was very friendly. Our room showed some signs of wear, but was clean. The view from our suite was second to none. There was no elevator access to our level, which could prove an issue for others. The pool and grounds were excellent. The restaurant was average at best. While its view was beautiful, the included breakfast was very ordinary and the one lunch we ordered was overpriced and average.

Staff were very helpful, travel agencies near by, restaurants were very good and not bad for Aussie prices. And finally a decent Mexican restaurant in Australia!

This is the best place to stay in Airlie Beach. I did much research for our 2 weeks in Australia with only one week to tour. We used Brisbane as our home base and flew JetStar to Airlie Beach. This apartment-style hotel caters to vacation owners. It is privately owned and they were accommodating. The lobby looks a little dated, but it is open air. I also learned to be respectful of the front desk hours. \n\nThe rooms are spacious, nicely appointed, and had a roomy kitchen and stacked laundry, but the view is breathtaking! The pools are tiered and face the water, great deck for chatting with the natives taking summer vacations. Elevators. You can buy a wifi card for around $20 for 20 hours. Cell phone useage is a challenge everywhere. This hotel has the best location in Airlie Beach. We rented a car and there is on-site parking, but walked most everywhere. The hotel is a short walk down the hill to the main street where restaurants, coffee shops, sushi and great boutiques abound. We didn't eat at the hotel restaurant but it looked lovely. There is active nightlife here if you like to party, but we felt the streets to be pretty safe at night.\n\nTour busses pick you up at the bottom of the driveway. \n\nWe wished we could have stayed longer and would return in a heart beat. The people are warm and friendly and love to visit. Very balanced lifestyle and great spirit of adventure.