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4.4 out of 5

"Pool, location, cleanliness, staff (Ghana) ................................. " More

By a verified traveller on Sat 28 Sep 2019

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Hotel Description

4-star romantic hotel perfect for exploring Aix-en-Provence

Central Aix-en-Provence getaway

A stay at this Aix-en-Provence Historic Centre hotel places you steps from Saint-Sauveur Cathedral and within a 5-minute walk of Aix-en-Provence City Hall. Pavillon de Vendome and Place d'Hotel de Ville are also within half a mile (1 km).

Dining, spa tub

This hotel features a restaurant, a fitness center, and a poolside bar. Traveling on business? Take advantage of the 8 conference rooms, free WiFi in public areas, and express check-in. You'll appreciate the seasonal outdoor pool, bar/lounge, and free newspapers.

Free WiFi, comfy beds

The 112 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include room service, espresso makers, and flat-screen TVs with satellite channels.

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$156* Per night/room 31 Jan. - 1 Feb.

Comfort Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room, 2 Single Beds, Balcony (Privilege)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Balcony (Privilege)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Aquabella ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Aquabella

Everyone (2) Family (1)
4 out of 5
Pool, location, cleanliness, staff (Ghana) .................................

Posted by on 28 Sep. 2019

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Comment from Hotel Management

26 Nov. 2019 by Gana

Dear Guests, Thanks again for your reservation in our hotel. We are happy that you spent a nice stay amongst us. Best Regards Gana GUEYE

5 out of 5
We thoroughly enjoyed our stay at the Aquabella. The staff was responsive to any issues that arose. The breakfasts (which I believe are extra) were excellent. And it's in a great location.

Posted by on 21 May 2016

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3 out of 5

full of tour groups

Pros: locaton
Cons: they do a good job with big groups and English travelers but there is very little charm
Location: good vacation location
fine ok hotel close to the old section of town and walkable to cozen museum, staff lovely, room clean and fairly large and fine but it was really set up for tour groups / 3 stars maybe, 4 no

Posted by , from mill valley ca on 19 Sep. 2015

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5 out of 5

I will return

This hotel was perfect for my husband and me. Not super expensive and very comfortable. Clean and great beds. Away from the parade streets and relatively quiet. The front desk was not always manned, but the staff was friendly and helpful. I even ate alone one evening in the restaurant, and the staff was accommodating without being bothersome. I loved Aix en Provence and look forward to returning.

Posted by on 6 Apr. 2009

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5 out of 5

Very pleasant hotel experience in lovely city.

Really enjoyed our stay in this resful hotel in beautiful Aix-en-Provence. We were glad our rental car had a GPS because our hotel and the beautiful grounds that surround it are tucked away in quiet, ancient narrow lanes. Nonetheless, the hotel is in walking distance to all the wonderful cafes, shops and markets in Aix. Parking is convenient and inexpensive. Try to get the check in on Sunday special to get the best rate.

Posted by on 14 Jul. 2008

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Property Features

As a guest of Hotel Aquabella, you'll find a seasonal outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 8 meeting rooms available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Aquabella. For a fee, parking is available. This 4-star Aix-en-Provence hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Built in 1999
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Marseille - Provence Airport (MRS) (26.3 km / 16.3 mi)
  • Train station: Aix-en-Provence Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Aquabella offers 112 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 82-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

L orangerie - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Maximum 1 per room
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Self parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aquabella Aix-en-Provence
  • Aquabella Hotel
  • Hotel Aquabella
  • Hotel Aquabella Aix-en-Provence
  • Aquabella Aix En Provence
  • Aquabella Hotel Aix En Provence
  • Hotel Aquabella Hotel
  • Hotel Aquabella Aix-en-Provence
  • Hotel Aquabella Hotel Aix-en-Provence

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.