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Holiday Inn Express & Suites Alabaster by IHG

2.5 star property
Hotel perfectly located for exploring Alabaster

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Exterior
Interior entrance
Free daily continental breakfast
1 bedroom, minibar, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Veterans Park
    ‪10 min drive‬
  • Oak Mountain State Park
    ‪11 min drive‬
  • Hoover Metropolitan Complex
    ‪23 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Alabaster

City center stay.Stay at this Alabaster hotel and you'll be within half a mile (1 km) of Propst Promenade and 2 miles (3 km) of Alabaster Promenade. Ballantrae Golf Club and Limestone Park are also within 6 miles (10 km).

What's nearby

  • Alabaster Promenade - 13 min walk - 1.1 km
  • Veterans Park - 10 min drive - 9.8 km
  • Oak Mountain State Park - 11 min drive - 10.8 km
  • Oak Mountain Amphitheatre - 11 min drive - 15.7 km
  • Hoover Metropolitan Complex - 23 min drive - 18.6 km

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee’s - ‬5 min drive
  • ‪Full Moon BBQ - ‬7 min walk

About this property

Holiday Inn Express & Suites Alabaster by IHG

Hotel perfectly located for exploring Alabaster
Holiday Inn Express & Suites Alabaster by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Alabaster by IHG also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

This Alabaster hotel is smoke free.

  • 70 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Alabaster by IHG offers 70 accommodations with iPod docking stations and minibars. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Similar properties

Exterior

Candlewood Suites Alabaster by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 549 reviews
The price is CA $153
CA $179 total
includes taxes & fees
Jul 6 - Jul 7
Candlewood Suites Alabaster by IHG

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • iPod dock
  • TV with premium satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 522 out of 809 reviews
Rating 8 - Good. 178 out of 809 reviews
Rating 6 - Okay. 60 out of 809 reviews
Rating 4 - Poor. 24 out of 809 reviews
Rating 2 - Terrible. 25 out of 809 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean facility. Check in was effortless... in and out with the keys in 2 mins. Everything feels new.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Super clean and a great experience.
Stayed 1 night in Mar 2025

6/10 Okay

Kelby

Liked: Cleanliness, staff & service, property conditions & facilities
Pool has been out of service for over a month and the rooms are not discounted for the inconvenience.
Stayed 6 nights in Mar 2025

10/10 Excellent

Shellie

Travelled with family
.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was quick and easy! I forgot the man’s name, but he was very friendly
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Travelled with partner
Disliked: Property conditions & facilities
The room definitely needed work/updating/repairs. The baseboard was missing & whatever it was where the baseboard was supposed to be was just hanging there, not even attached. It looks like the bathroom (shower) may have been remodeled, but even the wall/baseboard around that wasn't repaired after the updates. Small bathroom. The hotel wasn't booked, it didn't look like, I'm not sure why you would give a room like that to someone? I am actually a member of IHG Hotels, but booked under Expedia because it was cheaper. I have to book a stay on the way home, I will be finding another hotel to stay at. What's funny, or sad, is we paid over $80 less at a hotel in Louisville that had a huge, high class, beautiful guest room. So our expectations were definitely high for something $80 higher! The point is, if you expect someone to pay that kind of money, you should furnish presentable rooms. Also was charged an additional 'hold' charge, which wouldn't have been a big deal, but why wouldn't you tell someone when they are checking in instead of me having to ask about it the next morning when I see a higher charge in my bank account??!! Very disappointed in the IHG Hotels!

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sherry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly, cleanliness in room could’ve been better but it was not “dirty”. good breakfast selection
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night stay.

Nice hotel. Good location and nice value.
Stayed 1 night in Feb 2025

10/10 Excellent

John, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sue

Business traveller, Travelled with group
Liked: Amenities
The young man that checked me in was very polite and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Lakithie

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely
Stayed 2 nights in Feb 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will come again!

Very friendly staff. The rooms were very clean and spacious. The beds were very comfortable . My only complaint would be the lighting which can be a common problem in hotels . The bathroom had a mirror that was suppose to light around the border but did not so the bathroom was poorly lit . Otherwise it was a wonderful stay and we will return .
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn’t bad but the fire alarm went off twice in the middle of the night so not sure if it was faulty or what but it was quite the disruption. It is very close to shopping and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

James

It was quiet and staff was helpful. Breakfast was good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Guy

Stayed 1 night in Feb 2025

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Fortune

Stayed 2 nights in Jan 2025

6/10 Okay

victor

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jaylin

Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

R Brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. quiet and a great staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to Walmart and Murphy gas station.
Stayed 1 night in Jan 2025