Holiday Inn Express & Suites Alabaster by IHG

2.5 star property
Hotel perfectly located for exploring Alabaster

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Situated on a quiet street, this hotel offers a modern design and a convenient parking area.
Two large beds with white linens, a desk, and a wall-mounted lamp offer a comfortable retreat with a view of the outdoors.
Relax in the stylish lobby with a seating area, flat-screen TV, and artwork.
Relax in our stylish lobby with a seating area, reception desk, and dining space.
Enjoy a diverse selection of cuisine at our buffet, featuring multiple self-service stations with a variety of dishes.

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Alabaster Promenade
    ‪13 min walk‬
  • Veterans Park
    ‪10 min drive‬
  • Oak Mountain State Park
    ‪11 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪38 min drive‬

Room options

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(10 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.8 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Alabaster

City center stay.Stay at this Alabaster hotel and you'll be within half a mile (1 km) of Propst Promenade and 2 miles (3 km) of Alabaster Promenade. Ballantrae Golf Club and Limestone Park are also within 6 miles (10 km).

What's nearby

  • Alabaster Promenade - 13 min walk - 1.1 km
  • Veterans Park - 10 min drive - 9.8 km
  • Oak Mountain State Park - 11 min drive - 10.8 km
  • Oak Mountain Amphitheatre - 11 min drive - 15.7 km
  • Hoover Metropolitan Complex - 23 min drive - 18.6 km

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee’s - ‬5 min drive
  • ‪Full Moon BBQ - ‬7 min walk

About this property

Holiday Inn Express & Suites Alabaster by IHG

Hotel perfectly located for exploring Alabaster
Holiday Inn Express & Suites Alabaster by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Alabaster by IHG also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

This Alabaster hotel is smoke free.

  • 70 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Alabaster by IHG offers 70 accommodations with iPod docking stations and minibars. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • iPod dock
  • TV with premium satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 538 out of 835 reviews
Rating 8 - Good. 183 out of 835 reviews
Rating 6 - Okay. 62 out of 835 reviews
Rating 4 - Poor. 25 out of 835 reviews
Rating 2 - Terrible. 27 out of 835 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice facilities clean and quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Shaunita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mrs W

Our stay was short but our service was top tier. Everything within the facility was exceptionally clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

6/10 Okay

Bob

Stayed 4 nights in Apr 2025

8/10 Good

Amy R, Temecula

Liked: Cleanliness, staff & service, amenities
Great and friendly and beds comfy
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Your staff should be an example of how to welcome

The wonderful stay at this property was truly splendid the personel Tosha and Diane where simply the best. The front end always greeted us with a smile and really made us feel good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Eddie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

owner needs to invest in his or her property

carpets were worn and dirty. The room had tile mssing from the floorboards. It just looked like they weren't maintaining the property up to IHG standards.
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trebba, Roswell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good breakfast great price
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Floors were sticky in room. Blinds were broke, could lower them, shower curtain busted
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline, Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great breakfast! Beds were comfortable and room/bathroom were very clean!
Stayed 2 nights in Mar 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alabaster Stay

Very clean; staff was gracious and offered excellent choices for dinner; gave us extra coffees when we asked. The only “bad” thing: they need to have their elevator technician work the timing on the door closure for the elevator. It almost knocked my wife down twice (we are both a little slow due to our ages). Not only was it quick to close, but it was powerful enough that other guests commented on it.
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin or Mollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome
Stayed 3 nights in Mar 2025

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with super sweet staff. Close to restaurants and shopping!
Stayed 1 night in Mar 2025

10/10 Excellent

rosana

Liked: Cleanliness, staff & service, property conditions & facilities
Room is really nice, staff very friendly, shops and dinning really close
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off I65. Staff was very friendly and attentive and we didn’t check in until 1:00 AM. Very pleasant experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean lots do to in the area
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean facility. Check in was effortless... in and out with the keys in 2 mins. Everything feels new.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was too soft. Other than that, all good. Shout out to the front desk staff.. really nice people!!!
Stayed 1 night in Mar 2025