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"We stayed right on the water with an amazing balcony overlooking the harbor... it was gorgeous! Staff was very friendly... it was our honeymoon and t
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By a verified traveller on Sun 15 May 2016
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Hotel Description
5-star luxury hotel near Princes Wharf
Oceanside stay
A stay at this Auckland Central Business District hotel places you steps from Princes Wharf and a 5-minute walk from Auckland Ferry Terminal. Sky Tower and Queen Street Shopping District are also within half a mile (1 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, business center, and valet parking. Enjoy the fitness center and perks like free WiFi.
Free WiFi, iPod docks
The 187 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, balconies, and LCD TVs with cable channels.
Hilton Auckland ratings based on 6 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Hilton Auckland
Everyone (2)
5 out of 5
Unique location right on the water. Beautiful, spacious room and a large deck.
Posted by Pam, from Boston, MA on 13 Nov. 2018
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5 out of 5
Amazing modern hotel right on the water!
Pros:Comfortable room, great views, wonderful staff.
Location:It's right in the heart of Auckland so you can get to any attraction easily
We stayed right on the water with an amazing balcony overlooking the harbor... it was gorgeous! Staff was very friendly... it was our honeymoon and they went above and beyond to make us feel welcomed and celebrated.
Posted by Anna, from Los Angeles, CA on 15 May 2016
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4 out of 5
Spectacular location built like a ship in the harbour. Cool & Modern.
This is closer to 4.5 stars. Cool and modern design only thing short of 5 was limited restaurant facilities - but there is a wealth of choices within walking distance in dowtown Adelaide.
One of the more interesting Lap pools I've seen outside the tropics.
Posted by ukpython on 28 Aug. 2011
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5 out of 5
Wonderful Hotel, Amazing Staff - just stay away from White Restaurant!
Pros:Close restaurants, Quiet
Cons:apparently bad if there are cruise ships!
The Hilton Auckland is an amazingly wonderful hotel. The staff is polite, courteous and goes out of their way to assist you. The hotel is shaped like a cruise ship, and we stayed in one of the Bow Suites, which had an amazing view overlooking the harbour as well as ample space to sit and relax and enjoy an evening breeze. We could see the ship yards on the other side, which made for some great activity watching, as well as seeing all the day ferries and sail boats! The room had an amazing king size bed (the only one on our trip of Fiji, NZ and Australia that was not two beds pushed together). The bathroom is huge, albeit could use a little more light for applying makeup, etc. There are more ammenities in the room than you could possibly use - and the coffee pot in the room? Full fledged, state of the art Pod Expresso maker (not a low end kruigg, but top of the line!) Whatever we needed was brought to the room. The in room internet (wired) is not complimentary and is a little pricey, and there is NO wireless (none of the 5 star hotels we stayed at on this trip were, which is just odd in this day and age when a Motel 6 has wireless).
The rooms are tastefully decorated, the hallways are soothing - the staff was just amazing - the room was always clean - the elevator is roomy and quick. The hotel pool is actually suspended above the roadway so you can see legs when you are driving up as there is a clear section to see through (very charming). Even the lovely staff member who did turn down service REFUSED a tip!!! I almost choked (I am from Vegas, and never had that happen before).
This was also the only hotel on our two week journey that not only had a business center that was accessible 24 hours a day, but also had a printer AND was free!! Travelers Note - we were asked for our flight itineraries in immigration on numerous occasions in Fiji and in New Zealand, so keep a printed copy with you - they dont want to look at things on your iphone LOL.
Our only negative was the restaurant White - awful food, slow service, unfriendly - treated us like we were a bother to them (and at those prices, we were NOT bothering anyone). We tried dinner and breakfast the next day (hoping it was a fluke). The breakfast service made the dinner service look wonderful. They took our order, knowing we were waiting on transportation to the airport in an hour. 45 minutes later, the waitress told us they still hadnt cooked our waffles (seriously)? and it would be a little longer of a wait. We said forget it and asked for the check. The waitress told us that was impolite to ask for the check before we were served. I held my temper, asked again for the check for the coffee we had - the manager came over to aplogize, but it was too little too late.
I have told everyone about this wonderful little gem on the harbour (walking distance to almost everything) and people have marveled over the photos (which i shall post soon). Do not let the negative review of the restaurant turn you away! there are PLENTY of terrific places to eat in the Viaduct (stay away from the ones in Prince's Wharf). And make sure you take a reputable car service (our "private car" turned out to be a working mother (with kid)! in her minivan with NO AIR).
Loved Auckland - make sure you take a quick ferry to Devonport - it is beautiful!!!
Posted by Bazinga, from Las Vgeas, NV on 7 Feb. 2011
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5 out of 5
Great!
Pros:close to city
Cons:No free Internet
Stayed with my wife and 2 kids. They upgraded us to a bigger room which was great after a long flight. Staff was amazing!
Posted by Casey, from Florida on 3 Feb. 2011
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4 out of 5
Hilton Auckland
Nice hotel. Clean. Good food. A little out of the way.
Cruise ships dock outside your window on the harbor side.
Hilton Auckland offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 13024 square feet (1210 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hilton Auckland. Parking is available for a fee. This Art Deco Auckland hotel is smoke free.
1 building
187 guestrooms or units
8 levels
13024 sq ft of conference space
1210 sq m of conference space
Built in 2001
Dining venue
Bar or lounge
Coffee shop
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Convenience store
Terrace
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Grocery/convenience store
Laundry facilities
Refrigerator
Free cribs/infant beds
DVD player
Internet
Available in all rooms:
Free WiFi
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Auckland (AKL-Auckland Intl.) (29.2 km / 18.1 mi)
Train station: Auckland Britomart Station (0.6 km / 0.4 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Hilton Auckland offers 187 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels, DVD players, and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony
Minibar
IPod dock
In-room dining (24 hours)
LCD television
Cable channels
Movies for purchase
DVD player
Refrigerator
Coffee maker
Luxury bedding
Separate shower and tub
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
FISH - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Bellini Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pets
No pets allowed
Policies
HHonours points or related frequent traveler miles are not honoured on guestrooms sold via this Web site when bought in a flight and accommodation package.
This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: NZD 39 per person (approximately)
Fee for in-room wired Internet: NZD 19.95 per 24-hour period (rates may vary)
Self parking fee: NZD 45.00 per day
Valet parking fee: NZD 45 per day
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Auckland Hilton
Hilton Auckland
Hilton Hotel Auckland
Hilton Auckland Hotel Auckland Central
Hilton Auckland New Zealand
Hilton Auckland Hotel
Hilton Auckland Hotel
Hilton Auckland Auckland
Hilton Auckland Hotel Auckland
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
National Rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
