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Central New York getaway
At this Midtown hotel, you'll be well placed to visit 5th Avenue and Madison Square Garden, both within a 5-minute walk. Macy's and Empire State Building are also within half a mile (1 km).
This hotel features 2 coffee shops/cafés and a 24-hour fitness center. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Enjoy a meal from the restaurant and relax with a drink at one of the 2 bars/lounges.
Free WiFi, MP3 docks
The 280 individually decorated guestrooms offer free WiFi and MP3 docks. LCD TVs come with cable channels, and other amenities include 24-hour room service and minibars.
Ace Hotel New York ratings based on 25 Verified Reviews
Guest reviews for Ace Hotel New York
Great lobby area and restaurants
15 May 2019 by Christopher C.
Hi there! Thanks for the awesome feedback. Hope to see you again sometime soon. All the best, Christopher C. Front Office Team
3 Apr. 2019 by Christopher C.
Hey there! Thanks for the feedback. We're glad you enjoyed your stay. Looking forward to seeing you again! All the best, Christopher C. Front Office Team
27 Nov. 2018 by Andy Plants
Thank you very much for taking sometime out to give us your feedback. We are super happy to hear how your experience was here at ACE NY. Hope to see you again sooner than later.
3 Oct. 2018 by Alex P.
Hello Matthew! Thank you for the lovely review! We're glad to hear that you enjoyed your room. We hope to see you again very soon! Best, Alex + Ace
12 Mar. 2017 by Matt W.
Hi Micky, We want to offer our sincerest apologies regarding your stay. To hear that your experience was affected negatively because of a lack of customer service is deeply disappointing. Our guest service is what we try to pride ourselves on, and never for it to be our weakness. We would love to make it up to you. If you were to stay with us again, we would be so appreciative if we could speak with you directly. That way, we could get you set up with a room of your preference. We'd also like to do something special for you that could make your stay stand out in a positive way. Enjoy your week, Micky, and we hope to see you again soon. xoxo-Matt and the Staff of Ace Hotel New York
17 Feb. 2017 by Matt W.
Hey Tomasz - I love your review! Thanks for giving a shout out to our front desk team and I'm glad you enjoyed the bubbly. Come back and see us again soon. xoxo - Matt and the Staff of Ace Hotel New York.
Not what I expected.
1 Jan. 2016 by Lisa
Hello Thank you for your feedback. We were sorry to read your experience was not what you expected. As we are unable to reach you based on your anonymous review, we hope you will reach out to us to resolve your billing issues. Our sincerest apology for your frustration. Warm regards, The Staff of Ace Hotel New York
Amazing hotel close to subways and Empire State Bu
23 Dec. 2015 by Lisa
"I will never stay anywhere else in NYC!" We could not wish for a greater compliment. Thank you for your lovely feedback. We were so happy to read you enjoyed your stay. See you soon, Your Friends at Ace Hotel New York
Bizarre decor and no soap
6 Aug. 2015 by Lisa
Hi, Thank you for your visit. Your feedback is creatively written and we thoroughly enjoyed reading it! Our rooms contain Pearl + Detox Soaps. They are lovingly handcrafted in small batches in Portland, Oregon, exclusively for Ace. Please accept our apologies for one not being in your room. In the future, please feel free to let us know if you need anything. We are here to assist in any way we can. Our rooms have unique layouts and we would be happy to show you a room with some more bathroom space. Be well, Your Friends at Ace Hotel New York
About the Ace Hotel New YorkLocation 20 West 29th Street, New York, NY 10001
There's a restaurant on site, along with 2 coffee shops/cafés. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Ace Hotel New York. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4-star New York hotel is smoke free.
- 280 guestrooms or units
- 12 levels
- 2 bars or lounges
- 2 coffee shops
- Dining venue
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Wedding services available
- Gift shop
- Computer for guest use
- Newspapers in lobby (free)
- Onsite shopping
- No smoking on site
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
- Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.2 km / 16.9 mi)
- Train station: New York W 32nd St. Station (0.4 km / 0.3 mi)
- Metro station: 28 St. Station (Broadway) (0.1 km / 0.1 mi)
- Parking: Self parking available for a surcharge
Ace Hotel New York offers 280 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Separate bedroom
- MP3 dock
- In-room dining (24 hours)
- LCD television
- Cable channels
- Premium channels
- Movies for purchase
- Luxury bedding
- Hypo-allergenic bedding
- Bathtub or shower
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Hair dryer
- Designer toiletries
- Iron and ironing board
- Climate control (air conditioning)
- Ensuite bathroom
- Unique furnishings
- Unique decor
- Connecting rooms available
Food & Drink
The Breslin - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness center.
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is 21
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 48.99 per night.
- Pets: USD 25.00 per pet, per day
- Only dogs are allowed
- Maximum 1 per room (weight limit: 25 lb)
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
- Destination fee: USD 33.28 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between USD 10.00 and USD 50.00 per person (approximately)
- Self parking fee: USD 65.00 per day
- Pet fee: USD 25.00 per pet, per day
- Rollaway bed fee: USD 48.99 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).