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4.5 out of 5

"Great location for sight seeing activities. Shopping just across the street too " More

By a verified traveller on Sat 28 Sep 2019

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Hotel Description

4-star hotel near National September 11 Memorial

Central New York getaway

With a stay at this Manhattan hotel, you'll be steps from The Oculus and National September 11 Memorial. Wall Street and One World Trade Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 569 guestrooms also offer MP3 docks and plasma TVs with cable channels. Other amenities include WiFi, first-run movies, and minibars.

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$155* Per night/room 11 Apr. - 12 Apr.

Junior King Suite City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Parlor Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Millennium Hilton New York Downtown ratings based on 117 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Millennium Hilton New York Downtown

Everyone (22) Couples (2) Family (5)
4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Customer Service

Thanks for the 4/5 rating! We're thrilled you enjoyed your time at Millennium Hilton New York Downtown so much! We look forward to sharing an even better experience with you soon. Have a lovely day! Boris Guerov General Manager

4 out of 5

Posted by on 27 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Customer Service

Thank you for the great rating! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Millennium Hilton New York Downtown. We'd like to share an even better experience with you soon. Have a lovely day! Boris Guerov General Manager

5 out of 5
Great location for sight seeing activities. Shopping just across the street too

Posted by on 28 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Customer Service

Thanks for the amazing rating! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience! Have a lovely day! Boris Guerov General Manager

5 out of 5

Posted by on 2 Jun. 2019

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Comment from Hotel Management

2 Jun. 2019 by Customer Service

Thanks for the amazing rating! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience! Have a lovely day!

5 out of 5
Absolutely gorgeous view I was on the 32nd floor and it was stunning! Room was alittle small but definitely felt roomy and at home. Parking was $60 dollars didn’t know about that so alittle upset but overall had an amazing stay and 10/10 recommend this hotel for your stay in New York ! Easy to find, gorgeous view, and perfect location. Was able to walk to get food and see a lot of different sites. WILL BE BACK!

Posted by on 12 May 2019

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Comment from Hotel Management

13 May 2019 by Customer Service

Thank you for taking the time to leave us this review! We are absolutely thrilled to read about your experience at Millennium Hilton New York Downtown. It is amazing that your room was so comforting during your stay and even offered you a breathtaking view of the city! We regret any confusion you experienced with parking, but we are glad to see that also enjoyed our ideal location. It is always great to see our guests taking advantage of our close proximity to the several of NYC's best restaurants and attractions! We look forward to you coming back for another stay! Have a lovely day.

3 out of 5
Could of been better, totally different from what was expected.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Customer Service

Thank you for sharing your feedback. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

1 out of 5
We spoke with Nikki the manager on duty regarding various things that we were unhappy with. She took maybe $300 off our bill. We probably spent at least $1,500 in total on our two rooms, room service and various others. Not happy at all with the outcome. I will definitely think twice before staying at a Hilton property again! Our room was dirty, maitress horrible shape, magazines on coffee table had old food on them, carpet stained, umbrella left in couch cushion which means no cleaning there, suite for 4+ people had only 2 glasses in entire suite, kitchenette empty-not one glass, spoon, plate. food delivered from room service was stale, tried to order morning breakfast room service, waiting 20 minutes on hold then gave up, then went to restaurant on 3rd floor where we waited 30 minutes for a toasted bagel and chocolate chips pancakes. AND each pancake has 5 burnt chocolate chips in the middle of pancake. AWFUL ALL AROUND. Its a shame b/c the prop is in such a special place to New Yorkers and all visitors.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Customer Service

Hello, Thank you for taking the time to share your feedback again with the hotel. We greatly appreciate your honest opinion and experience you had with us. We do apologize though for not meeting your expectations and hope we can welcome you back in the near future.

4 out of 5
Staff at checkin not friendly at all and the guy at the bar rude

Posted by on 7 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by Customer Service

Thank you for sharing your thoughts with us, Mona. We're very disappointed that the service you received from some members of our team was not on par with the service we're accustomed to providing. We will address your concerns with the appropriate members of our team for improvement, and we hope to share a more positive experience with you soon.

4 out of 5

Posted by on 22 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Customer Service

Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit. Thank you and have a lovely day!

4 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Customer Service

Thanks for the 4/5 rating! We're thrilled you enjoyed your time with us so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

About the Millennium Hilton New York Downtown

Location 55 Church Street, New York, NY 10007

Property Features

Millennium Hilton New York Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. The business-friendly Millennium Hilton New York Downtown also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1 building
  • 569 guestrooms or units
  • 55 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (31.8 km / 19.7 mi)
  • Train station: New York Christopher St. Station (3 km / 1.9 mi)
  • Metro station: Cortlandt St. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Millennium Hilton New York Downtown offers 569 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Church and Dey - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 28.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per hour (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 60 per day
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Millenium
  • Millenium Hilton
  • Millenium Hilton Hotel
  • Millenium Hilton Hotel New York
  • Millenium Hilton New York
  • Millenium Hilton Hotel New York City
  • Millennium Hilton New York Downtown Hotel
  • Millennium Hilton Hotel
  • Millennium Hilton
  • Millennium Hilton York York
  • Millennium Hilton New York Downtown Hotel
  • Millennium Hilton New York Downtown New York
  • Millennium Hilton New York Downtown Hotel New York

You should know

  • Pool access available from 7:00 AM to 9:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
url importing https://www.travelocity.ca/New-York-Hotels-Millennium-Hilton-New-York-Downtown.h892034-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.