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M Social Hotel Times Square New York

4.0 star property
4-star eco-certified hotel near Times Square Church

Choose dates to view prices

Photo gallery for M Social Hotel Times Square New York

Breakfast, lunch, dinner served; American cuisine
Terrace/patio
Lobby
Lobby
Room, 2 Double Beds, City View (Social) | Nightclub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway Theatre
    ‪2 min walk‬
  • Times Square
    ‪6 min walk‬
  • Museum of Modern Art
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Nightclub

Social Deluxe Times Square King -Ball Drop View

8.4 out of 10
Very good
(38 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

View from property

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(58 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Nightclub

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Lobby

Premier Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(41 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(255 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Nightclub

Room, 2 Double Beds, City View (Social)

8.8 out of 10
Excellent
(290 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(141 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

New York

City center retreat .With a stay at this Manhattan hotel, you'll be steps from Times Square Church and Broadway Theatre. August Wilson Theater and Ed Sullivan Theater are also within half a mile (1 km).

What's nearby

  • Broadway Theatre - 2 min walk - 0.2 km
  • Broadway - 2 min walk - 0.2 km
  • Times Square - 6 min walk - 0.6 km
  • Museum of Modern Art - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 19 min walk - 1.7 km

Getting around

  • 50 St. Station (Broadway) - 2 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Beast & Butterflies - ‬1 min walk
  • ‪Gallagher's Steak House - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk
  • ‪Bibble & Sip - ‬3 min walk

About this property

M Social Hotel Times Square New York

4-star eco-certified hotel near Times Square Church
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. A fitness center, a rooftop terrace, and an arcade/game room are also featured at the eco-certified M Social Hotel Times Square New York.

This 4-star New York hotel is smoke free.

  • 480 guestrooms or units
  • 33 levels
  • Meeting rooms
  • 452 sq ft of conference space
  • 42 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

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Sheraton New York Times Square Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 4,124 reviews
The price is CA $230
CA $324 total
includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 39.64 for adults and USD 39.64 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 39.64 for adults and USD 39.64 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2117 out of 3430 reviews
Rating 8 - Good. 806 out of 3430 reviews
Rating 6 - Okay. 289 out of 3430 reviews
Rating 4 - Poor. 114 out of 3430 reviews
Rating 2 - Terrible. 104 out of 3430 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do ***NOT*** stay at this property. First, the elevator was broken; created a line out their door to the street to get in. Second, the print out of my bill showed a credit from my deposit BUT they charged more than the entire bill to my credit card!! BEWARE of their “smoking fee” SCAM!!! No one in my room ever smokes but they “claim” that we smoked in our room, which is totally false. They would not waive the fee and require me to dispute the charge with my credit card company. After my stay, I’ve seen several online reviews stating the same issue. Their balcony stank of marijuana more than once! Worst customer service I’ve ever had at a hotel!!! Will not stay again. Highly recommend you do not make the same mistake I did.
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Majdi

Stayed 1 night in May 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Apr 2025

10/10 Excellent

Deborah Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the daily housekeeping services. The in-room safe and refrigerator are convenient. Staff is courteous and helpful. The hotel's location is close to shopping, dining, Broadway theaters and transportation choices.
Stayed 4 nights in Apr 2025

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tatyana

Stayed 1 night in May 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Raulin

Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Tara

Stayed 1 night in Apr 2025

6/10 Okay

Gayle

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property itself is in a great location. However for the rate they are lacking in service. It would be nice to have complimentary coffee and water as well as bathroom toiletries. The elevators were not always working and neither was our television. They just seem to lack the extras that you would expect for a hotel that is not advertised as a basic accommodation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great view and great place
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super basic, but everything else was excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

Paula Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. The bathroom could use some updating but was very clean.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jaafer

Stayed 1 night in Apr 2025

8/10 Good

Danielle

Travelled with family
Liked: Amenities
The hotel was good
Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the theater district. Quick check-in and check-out, clean room, perfect base to explore the city from.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, Somerville

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

James Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, amenities
The set up was a little awkward. The view was nice in common areas and in some rooms. The rooms were good size. Bed comfortable
Stayed 1 night in Apr 2025

6/10 Okay

Lukasz

Disliked: Staff & service, property conditions & facilities

Not bad

Stay was alright, nothing special good price you get what you pay for.
Stayed 1 night in Apr 2025

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing keeping me from rating this 5 stars is the elevator situation. We were always having to wait for the next elevator from the rooms to the lobby and then again from the lobby to the street entrance/exit.
Stayed 1 night in Apr 2025

10/10 Excellent

Mingxia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Apr 2025

8/10 Good

KARLA D

Liked: Room comfort
Disliked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 1 night in Apr 2025