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Central New York getaway
Within a 10-minute walk of this Midtown hotel, you'll find Times Square and Madison Square Garden. Bryant Park and Broadway are also within half a mile (1 km).
Renovated in 2017
The hotel's fitness center, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A restaurant, a 24-hour front desk, and a coffee shop are also provided.
WiFi, LCD TVs
The 612 guestrooms have LCD TVs with cable channels and offer WiFi and room service. Wired Internet, coffee/tea makers, and hair dryers are also available.
10 Nov. 2019 by General Manager
Thank you for staying at our hotel and sharing your feedback. Exceptional service for every guest is our highest priority, and we apologize for the disappointment you had with our front desk and housekeeping teams. We have shared your comments with them and are taking the necessary actions so they can be more diligent. It was again regretful to learn you had to experience the fire alarms sounding in the middle of the night, disturbing your rest. We also regret the inconvenience you had because of the delays due to the elevator wait time. During our busiest times, the elevators get a lot of use, so we encourage our guests to leave a few minutes early when departing for activities outside the hotel. We value your feedback and hope you will stay with us again for a much better experience. Richard Hotter, General Manager
22 Sep. 2019 by General Manager
Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at DoubleTree by Hilton Hotel New York Times Square West, and we look forward to welcoming you back soon. Richard Hotter, General Manager
26 Aug. 2019 by General Manager
Thank you for choosing to stay at our hotel. We apologize for the cleanliness issues you encountered in your room. We have shared your feedback with our housekeeping team to be more diligent in their efforts going forward. Regarding any queries on additional fees, we encourage you to reach out at our front desk as they will be happy to explain to you the charges and assist you further. We hope you will consider returning so we can show you the hospitality for which we are known. Richard Hotter, General Manager
30 Jul. 2019 by General Manager
Thank you for taking the time to review your stay at the DoubleTree by Hilton Hotel New York Times Square West. We especially want to thank you for acknowledging our professional, friendly staff [if that is what the reviewer mentioned]. Our goal is to make your stay as successful as possible and to assist you with whatever needs you have during your travels, so we are glad that we accomplished that during your stay. We appreciate your comments about our accommodations as well as the location and hope you will stay with us again on your next trip to NYC. Richard Hotter, General Manager
1 Jun. 2019 by Richard Hotter General Manager
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to DoubleTree By Hilton Hotel New York Times Square West. Richard Hotter General Manager
23 May 2019 by General Manager
Teri, thank you for choosing our hotel. We are sorry that the size of your room was a concern for you and apologize that our front desk team was less than attentive to your needs. We are reviewing your feedback with concerned members of our team to how we can prevent this from repeating in the future. Thank you again, and we hope you will return so we can make it up to you. Richard Hotter, General Manager
14 May 2019 by General Manager
We recognize your time is valuable and appreciate the feedback you have provided for DoubleTree by Hilton Hotel New York Times Square West. We are glad our location was convenient for everything you wanted to do on this visit. We hope to be your hotel of choice if another visit to our area is in your plans. Richard Hotter, General Manager
17 Apr. 2019 by General Manager
Thank you for sharing your review with us. We apologize your room was not ready on your arrival and also regret the service issue you experienced which inconvenienced your stay. Your feedback is of the utmost value as it will help us to improve our performance moving forward. We hope you will give us a chance to redeem ourselves the next time you are in the area. Richard Hotter, General Manager
9 Mar. 2019 by General Manager
Thank you for being our guest. We are sorry that we failed to meet your expectations and hope you will accept our apologies for any discomfort you experienced in your room. We truly care about each guest that enters through our doors, and your feedback will be used to help us improve our service. We hope you will give us another chance to prove we are committed to providing excellent accommodations. We look forward to welcoming you back to our hotel. Richard Hotter General Manager
Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton New York Times Square West. For a fee, parking is available. A complete renovation of DoubleTree by Hilton New York Times Square West was completed in 2017. This 4-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
Valet parking (surcharge)
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Tranzit - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.
Recreational amenities at the hotel include a fitness center.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.