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Central New York getaway
Within a 10-minute walk of this Midtown hotel, you'll find New York Times Building and Madison Square Garden. Times Square and Bryant Park are also within half a mile (1 km).
Renovated in 2017
The hotel's fitness center, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A restaurant, a 24-hour front desk, and a coffee shop are also provided.
WiFi, LCD TVs
The 612 guestrooms have LCD TVs with cable channels and offer WiFi and coffee/tea makers. Other amenities include wired Internet, hair dryers, and laptop-compatible safes.
DoubleTree by Hilton New York Times Square West ratings based on 11 Verified Reviews
Guest reviews for DoubleTree by Hilton New York Times Square West
9 Mar. 2019 by General Manager
Thank you for being our guest. We are sorry that we failed to meet your expectations and hope you will accept our apologies for any discomfort you experienced in your room. We truly care about each guest that enters through our doors, and your feedback will be used to help us improve our service. We hope you will give us another chance to prove we are committed to providing excellent accommodations. We look forward to welcoming you back to our hotel. Richard Hotter General Manager
13 Jan. 2019 by General Manager
Thank you so much for the terrific rating regarding your stay at the DoubleTree by Hilton Hotel New York Times Square West. We hope you are already planning another trip our way. Richard Hotter, General Manager
3 Jan. 2019 by General Manager
David, thank you for your wonderful feedback of DoubleTree by Hilton Hotel New York Times Square West. Your positive comments about our terrific location and courteous associates are much appreciated. It is also nice to know that you loved your well-appointed accommodations. We look forward to your return visit. Richard Hotter, General Manager
19 Dec. 2018 by General Manager
We are delighted you had an outstanding stay at DoubleTree by Hilton Hotel New York Times Square West and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Richard Hotter, General Manager
1 Dec. 2018 by General Manager
Thank you for your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should have had this time. Richard Hotter General Manager
HARRY Potter Stay
1 Sep. 2018 by General Manager
Thank you for your wonderful feedback of the DoubleTree by Hilton Hotel New York Times Square West. We are pleased to read that you found our location to be perfect for your needs. We are also happy that you were impressed with our clean, comfortable rooms and wonderful facilities - all with the convenience of being close to everything Times Square has to offer. We look forward to having you stay with us again the next time you visit our city. Richard Hotter, General Manager
1 Sep. 2018 by General Manager
Joyce, thank you for the great review and for recommending us. We are so delighted you loved your beautiful room and that our friendly service made your visit a memorable one. We can't wait to welcome you back to DoubleTree by Hilton Hotel New York Times Square West. Richard Hotter, General Manager
1 Jan. 2018 by General Manager
Dear Darlah, thanks for choosing DoubleTree by Hilton Hotel New York Times Square West for your visit to New York. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We hope to welcome you back soon. Richard Hotter, General Manager
New York Doubletree
15 Jun. 2017 by Front Office Manager
Thank you for staying with us on your trip to New York. We are glad our location was perfect for your visit, and that you liked your room and our staff. That being said, we apologize for the noise issues and for the inconvenience caused. Your comfort is very important to us, and when notified of an issue, we take necessary steps to ensure you have a relaxing and peaceful experience. We truly value your observation about our elevators, and we want you to know we have taken significant measures very recently to improve elevator traffic, possibly since your visit. We apologize that you were delayed and for any inconvenience this caused. We hope we will be your choice again on your next trip. Melinda Cuadrado, Front Office Manager
The New York Adventure
About the DoubleTree by Hilton New York Times Square WestLocation 350 W 40th St, New York, NY 10018
Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton New York Times Square West. For a fee, parking is available. A complete renovation of DoubleTree by Hilton New York Times Square West was completed in 2017. This 4-star New York hotel is smoke free.
- 612 guestrooms or units
- 34 levels
- 2 bars or lounges
- 1000 sq ft of conference space
- 93 sq m of conference space
- Built in 2017
- Dining venue
- Coffee shop
- Terrace on the roof
- Business center (24 hours)
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Convenience store
- Newspapers in lobby (free)
- No smoking on site
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
Valet parking (surcharge)
- Airport: New York, NY (LGA-LaGuardia) (15.3 km / 9.5 mi)
- Train station: New York W 32nd St. Station (1.4 km / 0.9 mi)
- Metro station: Port Authority Bus Terminal (0.3 km / 0.2 mi)
- Parking: Valet parking available for a surcharge
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
- LCD television
- Cable channels
- Premium channels
- Coffee maker
- Housekeeping (daily)
- Nightly turndown service
- Hair dryer
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Air conditioning
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Tranzit - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.
Recreational amenities at the hotel include a fitness center.
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is 21
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
- Maximum 1 per room (weight limit: 25 lb)
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cribs (infant beds) available
Guests will be asked to pay the following charges at the property:
- Deposit: USD 50.00 per day
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between USD 22.00 and USD 30.00 per person (approximately)
- Fee for in-room wireless Internet: USD 9.95 (rates may vary)
- Fee for in-room wired Internet: USD 14.95 (rates may vary)
- Valet parking fee: USD 72 per day
- Pet deposit: USD 50.00 per stay
- Pet fee: USD 50 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You should know
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).